Veritas Flex Appliance Getting Started and Administration Guide

Last Published:
Product(s): Appliances (2.0.1)
Platform: Flex Appliance OS
  1. Product overview
    1.  
      Introduction to Veritas Flex Appliance
    2.  
      Flex Appliance terminology
    3.  
      About the Flex Appliance documentation
  2. Release notes
    1.  
      Flex Appliance 2.0.1 new features, enhancements, and changes
    2.  
      Supported update paths to this release
    3.  
      Operational notes
    4.  
      Flex Appliance 2.0.1 release content
  3. Getting started
    1.  
      Initial configuration guidelines and checklist
    2.  
      Performing the initial configuration
    3.  
      Adding a node
    4.  
      Accessing and using the Flex Appliance Shell
    5.  
      Accessing and using the Flex Appliance Console
    6.  
      Setting the date and time for appliance nodes
    7.  
      Common tasks in Flex Appliance
  4. Managing network settings
    1.  
      Creating a network bond
    2.  
      Deleting a network bond
    3.  
      Configuring a network interface
    4. Managing the appliance Fibre Channel ports
      1.  
        Viewing the devices that are connected to the Fibre Channel ports
    5.  
      Changing DNS or Hosts file settings
  5. Managing users
    1.  
      Overview of the Flex Appliance default users
    2.  
      Changing the password policy
    3. Managing Flex Appliance Console users and tenants
      1.  
        Adding a tenant
      2.  
        Editing a tenant
      3.  
        Removing a tenant
      4.  
        Adding a local user to the Flex Appliance Console
      5.  
        Connecting an Active Directory domain to the Flex Appliance Console
      6.  
        Importing an Active Directory user or user group to the Flex Appliance Console
      7.  
        Editing an Active Directory domain in the Flex Appliance Console
      8.  
        Changing a user password in the Flex Appliance Console
      9.  
        Expiring a user password in the Flex Appliance Console
      10.  
        Removing a user from the Flex Appliance Console
    4.  
      Changing the hostadmin user password in the Flex Appliance Shell
    5.  
      Changing the sysadmin user password in the Veritas Remote Management Interface
  6. Using Flex Appliance
    1. Managing the repository
      1.  
        Adding files to the repository
      2.  
        Removing the current appliance upgrade or update package from the repository
    2.  
      Creating application instances
    3.  
      Managing application instances from Flex Appliance and NetBackup
    4. Managing application instances from Flex Appliance
      1.  
        Resizing instance storage
      2.  
        Editing instance network settings
      3.  
        Assigning Fibre Channel ports to an instance
      4.  
        Unassigning Fibre Channel ports from an instance
      5. Managing application add-ons on instances
        1.  
          Installing application add-ons
        2.  
          Uninstalling application add-ons
        3.  
          Changing the application add-on installation order
      6.  
        Viewing instance performance metrics
      7.  
        Clearing a configuration error status on an application instance
    5. Upgrading application instances
      1.  
        Warnings and considerations for instance rollbacks
    6. About Flex Appliance upgrades and updates
      1.  
        Upgrading Flex Appliance
      2.  
        Updating Flex Appliance
  7. Appliance security
    1.  
      Security overview
    2. About lockdown mode
      1.  
        Changing the lockdown mode
  8. Monitoring the appliance
    1. About AutoSupport and Call Home
      1.  
        Registering an appliance
      2.  
        Viewing Call Home information
      3.  
        Configuring Call Home settings
      4.  
        Deleting and disabling Call Home settings
    2. Monitoring the hardware from the Flex Appliance Shell
      1.  
        Viewing node information
      2.  
        Viewing Primary Storage Shelf information on a Veritas 53xx Appliance
      3.  
        Viewing Expansion Storage Shelf information on a Veritas 53xx Appliance
      4.  
        Viewing Storage Shelf information on a Veritas 5250 Appliance
    3.  
      Viewing hardware faults
    4.  
      Viewing system data
  9. Reconfiguring the appliance
    1.  
      Performing a factory reset
    2.  
      Performing a reimage
    3.  
      Recovering storage data after a factory reset or a reimage
    4.  
      Performing a storage reset
    5.  
      Removing a node
    6.  
      Viewing or resetting the storage shelf order on a Veritas 5250 Appliance
  10. Troubleshooting guidelines
    1.  
      General troubleshooting steps
    2.  
      Generating a One-Time Password and unlocking access in lockdown mode
    3.  
      Gathering logs

Configuring Call Home settings

Call Home is enabled by default. This section provides the specific information for the settings and configuration for the Call Home feature.

The available options are provided in the following table.

Table: Call Home options

Command

Description

callhome

Enable the Call Home feature

callhome-proxy

Enable the Call Home proxy server

callhome-proxy-server

Enter the Call Home proxy server settings

callhome-proxy-tunnel

Enable the Call Home proxy tunneling

diskspace-threshold

Set the threshold for high disk usage alerts

email-smtp smtp_account=<smtp_account>

(Optional) Enter the name of the account that is used for authentication to the SMTP server

email-smtp smtp_password

(Optional) Enter the password for authentication to the SMTP server

email-smtp smtp_server=<smtp_server>

Enter the SMTP server that is used to send email

email-notification-interval interval=<interval>

Enter the time (in minutes from 1 to 44640) between alert emails that are sent to the administrator. The default value is 1440 minutes.

email-sender-id email_address=<email_address>

Enter an email ID or account for emails that are received from the appliance

email-software email_address=<email_address>

Add software administrator email accounts

email-hardware email_address=<email_address>

Add hardware administrator email accounts

To configure Call Home settings

  1. Log in to the Flex Appliance Shell, and type the following as needed. Press Enter after each string to display the information.
  2. Enable Call Home.

    set alerts callhome

  3. Set the Call Home proxy, proxy server, and proxy tunnel.

    set alerts callhome-proxy

    set alerts callhome-proxy-server

    set alerts callhome-proxy-tunnel

  4. Set the SMTP server.

    set alerts email-smtp smtp_server=<smtp_server>

  5. (Optional) Set the SMTP account and password.

    set alerts email-smtp smtp_account=<smtp_account> smtp_password

    You can also enter each separately, as follows:

    set alerts email-smtp smtp_account=<smtp_account>

    set alerts email-smtp smtp_password

  6. Set the interval in minutes between email notifications.

    set alerts email-notification-interval interval=<interval>

  7. (Optional) Set the threshold for high disk usage alerts. The default threshold is 80%.

    set alerts diskspace-threshold threshold=<value>

    Where <value> is an integer between 1 and 93. If you enter 0, all disk usage alerts are disabled.

    Note:

    Critical disk usage alerts are sent when disk usage exceeds 94%. This threshold cannot be changed.

  8. Set the sender and the administrator email addresses.

    set alerts email-sender-id email_address=<email_address>

    set alerts email-software email_address=<email_address>

    set alerts email-hardware email_address=<email_address>

    You can enter multiple administrator email addresses using a comma-separated list or by running the command once for each email address.

    Note:

    If you encounter the following message, the email address was added to the appliance successfully, but the test email did not go through:

    [Error] The appliance was able to connect to your SMTP server, but either we were not able to authenticate properly, or your SMTP server is preventing us from sending emails through it. Please check your SMTP server for details.

    Verify the email address, sender ID, and SMTP password that you entered. If they are all correct, check the settings on your SMTP server.