Veritas Flex Appliance Getting Started and Administration Guide

Last Published:
Product(s): Appliances (2.0.1)
Platform: Flex Appliance OS
  1. Product overview
    1.  
      Introduction to Veritas Flex Appliance
    2.  
      Flex Appliance terminology
    3.  
      About the Flex Appliance documentation
  2. Release notes
    1.  
      Flex Appliance 2.0.1 new features, enhancements, and changes
    2.  
      Supported update paths to this release
    3.  
      Operational notes
    4.  
      Flex Appliance 2.0.1 release content
  3. Getting started
    1.  
      Initial configuration guidelines and checklist
    2.  
      Performing the initial configuration
    3.  
      Adding a node
    4.  
      Accessing and using the Flex Appliance Shell
    5.  
      Accessing and using the Flex Appliance Console
    6.  
      Setting the date and time for appliance nodes
    7.  
      Common tasks in Flex Appliance
  4. Managing network settings
    1.  
      Creating a network bond
    2.  
      Deleting a network bond
    3.  
      Configuring a network interface
    4. Managing the appliance Fibre Channel ports
      1.  
        Viewing the devices that are connected to the Fibre Channel ports
    5.  
      Changing DNS or Hosts file settings
  5. Managing users
    1.  
      Overview of the Flex Appliance default users
    2.  
      Changing the password policy
    3. Managing Flex Appliance Console users and tenants
      1.  
        Adding a tenant
      2.  
        Editing a tenant
      3.  
        Removing a tenant
      4.  
        Adding a local user to the Flex Appliance Console
      5.  
        Connecting an Active Directory domain to the Flex Appliance Console
      6.  
        Importing an Active Directory user or user group to the Flex Appliance Console
      7.  
        Editing an Active Directory domain in the Flex Appliance Console
      8.  
        Changing a user password in the Flex Appliance Console
      9.  
        Expiring a user password in the Flex Appliance Console
      10.  
        Removing a user from the Flex Appliance Console
    4.  
      Changing the hostadmin user password in the Flex Appliance Shell
    5.  
      Changing the sysadmin user password in the Veritas Remote Management Interface
  6. Using Flex Appliance
    1. Managing the repository
      1.  
        Adding files to the repository
      2.  
        Removing the current appliance upgrade or update package from the repository
    2.  
      Creating application instances
    3.  
      Managing application instances from Flex Appliance and NetBackup
    4. Managing application instances from Flex Appliance
      1.  
        Resizing instance storage
      2.  
        Editing instance network settings
      3.  
        Assigning Fibre Channel ports to an instance
      4.  
        Unassigning Fibre Channel ports from an instance
      5. Managing application add-ons on instances
        1.  
          Installing application add-ons
        2.  
          Uninstalling application add-ons
        3.  
          Changing the application add-on installation order
      6.  
        Viewing instance performance metrics
      7.  
        Clearing a configuration error status on an application instance
    5. Upgrading application instances
      1.  
        Warnings and considerations for instance rollbacks
    6. About Flex Appliance upgrades and updates
      1.  
        Upgrading Flex Appliance
      2.  
        Updating Flex Appliance
  7. Appliance security
    1.  
      Security overview
    2. About lockdown mode
      1.  
        Changing the lockdown mode
  8. Monitoring the appliance
    1. About AutoSupport and Call Home
      1.  
        Registering an appliance
      2.  
        Viewing Call Home information
      3.  
        Configuring Call Home settings
      4.  
        Deleting and disabling Call Home settings
    2. Monitoring the hardware from the Flex Appliance Shell
      1.  
        Viewing node information
      2.  
        Viewing Primary Storage Shelf information on a Veritas 53xx Appliance
      3.  
        Viewing Expansion Storage Shelf information on a Veritas 53xx Appliance
      4.  
        Viewing Storage Shelf information on a Veritas 5250 Appliance
    3.  
      Viewing hardware faults
    4.  
      Viewing system data
  9. Reconfiguring the appliance
    1.  
      Performing a factory reset
    2.  
      Performing a reimage
    3.  
      Recovering storage data after a factory reset or a reimage
    4.  
      Performing a storage reset
    5.  
      Removing a node
    6.  
      Viewing or resetting the storage shelf order on a Veritas 5250 Appliance
  10. Troubleshooting guidelines
    1.  
      General troubleshooting steps
    2.  
      Generating a One-Time Password and unlocking access in lockdown mode
    3.  
      Gathering logs

Deleting and disabling Call Home settings

Call Home is enabled by default. You can delete or disable Call Home settings as needed. Call Home is not required, but it serves as a critical step to proactive customer support and incident response for failures.

This section provides the information that is specific to the settings and configuration for the Call Home feature.

The available options are provided in the following table.

Table: Call Home disable and delete options

Command

Description

callhome

Disable the Call Home feature

callhome-proxy

Disable the Call Home proxy server

callhome-proxy-tunnel

Disable Call Home proxy tunneling

diskspace-threshold

Disable high disk usage alerts

email-sender-id

Delete the email ID for emails that are received from the appliance

email-smtp

Delete the SMTP server that is used by the appliance

email-hardware email_address=<email_address>

Delete hardware administrator email accounts

To delete Call Home settings

  1. Log in to the Flex shell, and type any of the following as needed. Press Enter after each string to display the information.
  2. Disable the Call Home feature.

    delete alerts callhome

  3. Disable the Call Home proxy settings.

    delete alerts callhome-proxy

    delete alerts callhome-proxy-tunnel

  4. Disable high disk usage alerts.

    set alerts diskspace-threshold threshold=0

  5. Delete the appliance sender ID and the SMTP settings.

    delete alerts email-sender-id

    delete alerts email-smtp

  6. Delete the hardware administrator email address.

    delete alerts email-hardware email_address=<email-hardware>