Please enter search query.
Search <book_title>...
NetBackup™ Web UI Administrator's Guide
Last Published:
2020-07-29
Product(s):
NetBackup (8.3.0.1, 8.3)
- Introducing the NetBackup web user interface
- Section I. Managing security
- Monitoring and notifications
- Managing role-based access control
- About role-based access control (RBAC) in NetBackup
- Configuring RBAC
- Role permissions
- Global > NetBackup management
- Access hosts
- Email notifications
- Data classification
- Event logs
- NetBackup hosts
- Image sharing
- NetBackup backup images
- Jobs
- Licensing
- Media server
- Remote master server certificate authority
- Resiliency
- Resource limits
- Retention levels
- Servers > Trusted master servers
- Cloud providers
- CloudPoint servers
- WebSocket servers
- Global > Protection
- Global > Security
- Global > Storage
- Assets
- Protection plans
- Credentials
- Global > NetBackup management
- Manage access
- Configure an external certificate for the NetBackup web server
- Security events and audit logs
- Managing security certificates
- Managing user sessions
- Managing master server security settings
- Certificate authority for secure communication
- Disable communication with NetBackup 8.0 and earlier hosts
- Disable automatic mapping of NetBackup host names
- About NetBackup certificate deployment security levels
- Select a security level for NetBackup certificate deployment
- Set a passphrase for disaster recovery
- About trusted master servers
- Creating and using API keys
- Configuring authentication options
- Managing hosts
- Troubleshooting the web UI
- Section II. Managing storage and backups
- Configuring storage
- About storage configuration
- Create a Media Server Deduplication Pool (MSDP) storage server
- Create a Cloud (Cloud Catalyst), OpenStorage, or AdvancedDisk storage server
- Create a disk pool
- Create a storage unit
- Create a universal share
- Using image sharing from the NetBackup Web UI
- Troubleshooting storage configuration
- Troubleshooting universal share configuration issues
- Managing protection plans
- Managing protection plans for Microsoft SQL Server
- Usage reporting and capacity licensing
- Configuring storage
- Section III. Veritas Resiliency Platform
- Section IV. Managing credentials
Connection cannot be established with the AD or the LDAP server
If NetBackup could not establish a connection with the AD or the LDAP server, the nbatd logs contain the following error:
Example of error message:
(authldap.cpp) CAuthLDAP::validatePrpl - ldap_simple_bind_s() failed for user CN=Test User,OU=VTRSUsers,DC=VRTS,DC=com', error = -1, errmsg = Can't contact LDAP server,9:debugmsgs,1
LDAP server URL validation fails
The LDAP server URL (-s option) that is entered using the vssat addldapdomain command does not pass the validation test.
Validate the URL:
ldapsearch -H <LDAP_URI> -D "<admin_user_DN>" -w <passwd> -d <debug_level> -o nettimeout=<seconds>
Example of validation error message:
ldapsearch -H ldaps://example.veritas.com:389 -D "CN=Test User,OU=VRTSUsers,DC=VRTS,DC=com" -w ******** -d 5 -o nettimeout=60 TLS: can't connect: TLS error -8179:Peer's Certificate issuer is not recognized. ldap_sasl_bind(SIMPLE): Can't contact LDAP server (-1)
The server certificate issuer is not a trusted certificate authority (CA)
If you use the ldaps option you can validate the certificate issuer using the ldapsearch command.
Validate the certificate issuer:
set env var LDAPTLS_CACERT to cacert.pem ldapsearch -H <LDAPS_URI> -D "<admin_user_DN>" -w <passwd> -d <debug_level> -o nettimeout=<seconds>
Example of validation message:
ldapsearch -H ldaps://example.veritas.com:389 -D "CN=Test User,OU=VRTSUsers,DC=VRTS,DC=com" -w ******** -d 5 -o nettimeout=60 TLS: can't connect: TLS error -8179: Peer's Certificate issuer is not recognized..ldap_sasl_bind(SIMPLE): Can't contact LDAP server (-1)
The file path for cacert.pem is:
Windows:
install_path\NetBackup\var\global\vxss\eab\data \systemprofile\certstore\trusted\pluggins\ldap\cacert.pem
UNIX:
/usr/openv/var/global/vxss/eab/data/root/.VRTSat/profile /certstore/trusted/pluggins/ldap/cacert.pem
The certificate authority (CA) that signed the LDAP server's security certificate is not in the nbatd trust store
Use the -f option of the vssat addldapdomain command to add the certificate to the nbatd command's truststore.
This option is necessary if the CA that signed the certificate is other than the following:
Certification Services Division | GeoTrust | Symantec Corporation |
CyberTrust | GlobalSign | VeriSign Trust Network |
DigiCert | RSA Security Inc. |