Enterprise Vault™ Setting up Exchange Server Archiving

Last Published:
Product(s): Enterprise Vault (12.3)
  1. About this guide
    1.  
      Introducing this guide
    2. Where to get more information about Enterprise Vault
      1.  
        Enterprise Vault training modules
  2. Distributing Exchange Server Forms
    1. About distributing the Microsoft Exchange forms when setting up Exchange Server archiving
      1.  
        Use of Personal Forms Libraries when setting up Exchange Server archiving
      2. About using the Organizational Forms Library when setting up Exchange Server archiving
        1.  
          Creating Organizational Forms folders when setting up Exchange Server archiving
        2.  
          Installing the Microsoft Exchange forms when setting up Exchange Server archiving
        3.  
          Updating desktop policies to change the deployment method when setting up Exchange Server archiving
    2.  
      What next?
  3. Setting up archiving from mailboxes
    1. Points to note before you set up Enterprise Vault mailbox archiving
      1.  
        Use of vault store groups, vault stores, and partitions with Exchange Server mailbox archiving
      2. Using Exchange Server database availability groups
        1.  
          Exchange mailbox archiving and database failovers with Exchange Server mailbox archiving
    2. Defining Exchange Server mailbox archiving policies
      1. Mailbox policy settings when setting up Exchange Server archiving
        1.  
          General tab (Exchange Server archiving mailbox policy setting)
        2.  
          Archiving Rules tab (Exchange Server archiving mailbox policy setting)
        3.  
          Archiving Actions tab (Exchange Server archiving mailbox policy setting)
        4.  
          Shortcut Content tab (Exchange Server archiving mailbox policy setting)
        5.  
          Message Classes tab (Exchange Server archiving mailbox policy setting)
        6.  
          Shortcut Deletion tab (Exchange Server archiving mailbox policy setting)
        7.  
          Indexing tab (Exchange Server archiving mailbox policy setting)
        8.  
          Advanced tab (Exchange Server archiving mailbox policy setting)
        9.  
          Targets tab (Exchange Server archiving mailbox policy setting)
    3. Defining desktop policies in Exchange Server archiving
      1. Desktop policy settings in Exchange Server archiving
        1.  
          General tab (Exchange Server archiving desktop policy setting)
        2. Options tab (Exchange Server archiving desktop policy setting)
          1.  
            Feature settings in Options tab for desktop policy in Exchange Server archiving
          2.  
            Outlook Behavior settings in Options tab for desktop policy in Exchange Server archiving
        3.  
          Web Applications tab (Exchange Server archiving desktop policy setting)
        4.  
          Vault Cache tab (Exchange Server archiving desktop policy setting)
        5. Advanced tab (Exchange Server archiving desktop policy setting)
          1.  
            Changing the default method for deploying Exchange forms in Advanced tab for desktop policy in Exchange Server archiving
        6.  
          Targets tab (Exchange Server archiving desktop policy setting)
    4. Adding Exchange Server archiving targets
      1.  
        Adding an Exchange server domain for archiving
      2.  
        Adding an Exchange Server for archiving
      3. Adding a Provisioning Group for Exchange Server archiving
        1.  
          Ordering Provisioning Groups for Exchange Server archiving
    5.  
      Adding an Exchange Provisioning task for Exchange Server archiving
    6.  
      Adding an Exchange Mailbox archiving task
    7.  
      Reviewing the default settings for the Enterprise Vault site
    8. Using customized shortcuts with Exchange Server archiving
      1.  
        Layout of ShortcutText.txt for customized shortcuts with Exchange Server archiving
    9. About editing automatic messages for Exchange Server archiving
      1.  
        Editing the Welcome message for Exchange Server archiving
      2.  
        Editing Archive Usage Limit messages for Exchange Server archiving
    10.  
      Starting the Task Controller service and archiving task when setting up Exchange Server archiving
    11. Enabling mailboxes for Exchange Server archiving
      1.  
        Creating shared archives for Exchange Server archiving
    12.  
      Installing the Outlook Add-In on a server for Exchange Server archiving
    13.  
      Overriding PSTDisableGrow
    14.  
      Users' tasks for Exchange Server mailbox archiving
  4. Setting up users' desktops
    1.  
      About setting up users' desktops for Exchange Server archiving
    2. Enterprise Vault Outlook Add-In for Exchange Server archiving
      1. Enabling Windows Desktop Search plug-in for Exchange Server archiving
        1.  
          Command line activation of Windows Desktop Search plug-in for Exchange Server archiving
      2.  
        Publishing the Outlook Add-In in Active Directory for Exchange Server archiving
      3. Setting up manual installation of the Outlook Add-In
        1.  
          Managing FilesInUse dialog boxes in a manual upgrade or an uninstall of the Outlook Add-In
    3. Enterprise Vault Client for Mac OS X with Exchange Server archiving
      1.  
        Setting up Kerberos authentication for the Enterprise Vault Client for Mac OS X
    4.  
      Forcing Outlook to synchronize forms when using Exchange Server archiving
    5. Getting users started with Exchange Server archiving
      1.  
        Configuring Windows Search for Exchange Server archiving
    6.  
      What next?
  5. Setting up Vault Cache and Virtual Vault
    1.  
      About Vault Cache and Virtual Vault
    2.  
      Vault Cache content strategy
    3. Vault Cache synchronization
      1. Vault Cache header synchronization and content download
        1.  
          Vault Cache header synchronization
        2.  
          Vault Cache content download
      2.  
        Vault Cache and Virtual Vault status
      3.  
        Vault Cache initial synchronization
      4.  
        Control of concurrent content download requests by Vault Cache
      5.  
        Enterprise Vault server cache location when using Vault Cache
      6.  
        Retention category changes when using Virtual Vault
    4.  
      Preemptive caching when using Vault Cache
    5.  
      The Vault Cache wizard
    6.  
      Setting up Vault Cache and Virtual Vault
    7. Vault Cache advanced settings
      1.  
        Download item age limit (Exchange Vault Cache setting)
      2.  
        Lock for download item age limit (Exchange Vault Cache setting)
      3.  
        Manual archive inserts (Exchange Vault Cache setting)
      4.  
        Offline store required (Exchange Vault Cache setting)
      5.  
        Pause interval (Exchange Vault Cache setting)
      6.  
        Per item sleep (Exchange Vault Cache setting)
      7.  
        Preemptive archiving in advance (Exchange Vault Cache setting)
      8.  
        Root folder (Exchange Vault Cache setting)
      9.  
        Root folder search path (Exchange Vault Cache setting)
      10.  
        Show Setup Wizard (Exchange Vault Cache setting)
      11.  
        Synchronize archive types (Exchange Vault Cache setting)
      12.  
        WDS search auto-enable (Exchange Vault Cache setting)
    8. Virtual Vault advanced settings
      1.  
        Max archive requests per synchronization (Exchange Virtual Vault setting)
      2.  
        Max attempts to archive an item (Exchange Virtual Vault setting)
      3.  
        Max data archived per synchronization (Exchange Virtual Vault setting)
      4.  
        Max delete requests per synchronization (Exchange Virtual Vault setting)
      5.  
        Max item size to archive (Exchange Virtual Vault setting)
      6.  
        Max item updates per synchronization (Exchange Virtual Vault setting)
      7.  
        Max total size of contentless operations (Exchange Virtual Vault setting)
      8.  
        Max total size of items to archive (Exchange Virtual Vault setting)
      9.  
        Show content in Reading Pane (Exchange Virtual Vault setting)
      10.  
        Threshold number of items to trigger synchronization (Exchange Virtual Vault setting)
      11.  
        Threshold total size of items to trigger synchronization (Exchange Virtual Vault setting)
      12.  
        Users can archive items (Exchange Virtual Vault setting)
      13.  
        Users can copy items to another store (Exchange Virtual Vault setting)
      14.  
        Users can copy items within their archive (Exchange Virtual Vault setting)
      15.  
        Users can hard delete items (Exchange Virtual Vault setting)
      16.  
        Users can reorganize items (Exchange Virtual Vault setting)
  6. Setting up archiving from public folders
    1.  
      About archiving from public folders
    2.  
      Note on vault store and partition when setting up archiving from public folders
    3.  
      Creating a public folder archive
    4.  
      Adding a Public Folder task
    5. About public folder policy settings
      1. Exchange Public Folder policy settings
        1.  
          General tab (Exchange Public Folder policy setting)
        2.  
          Archiving Rules tab (Exchange Public Folder policy setting)
        3.  
          Archiving Actions tab (Exchange Public Folder policy setting)
        4.  
          Shortcuts tab (Exchange Public Folder policy setting)
        5.  
          Message Classes tab (Exchange Public Folder policy setting)
        6.  
          Advanced tab (Exchange Public Folder policy setting)
        7.  
          Targets tab (Exchange Public Folder policy setting)
        8.  
          Shortcut Deletion tab (Exchange Public Folder policy setting)
    6. Adding public folder archiving targets
      1.  
        Manual (standard) method of adding public folder archiving targets
      2.  
        Automatic method of adding public folder archiving targets
    7.  
      Applying archiving settings to public folders
    8.  
      Scheduling the Public Folder task
    9.  
      Note on removing Public Folder targets
  7. Setting up archiving of journaled messages
    1.  
      Before you start setting up archiving of journaled messages
    2.  
      Vault store group, vault store, and partition when archiving journaled messages
    3.  
      Creating a journal archive
    4.  
      Adding permissions to the journal archive
    5.  
      Adding an Exchange Journaling task
    6.  
      Reviewing the journaling policy settings
    7.  
      Adding an Exchange Server journal mailbox as a target
    8.  
      Starting the Journaling task
    9.  
      What to do after setting up archiving of journaled messages
  8. Envelope Journaling
    1.  
      About Enterprise Vault and Exchange Server journal reports
  9. Setting up Enterprise Vault Office Mail App for Exchange Server 2013 and later
    1.  
      About Microsoft Office Mail App
    2. About the Enterprise Vault Office Mail App
      1.  
        Enterprise Vault Office Mail App features
    3.  
      Enterprise Vault Office Mail App policy settings and options
    4.  
      Initial configuration of HTTPS for use of the Enterprise Vault Office Mail App
    5. Deploying the Enterprise Vault Office Mail App
      1.  
        About the PowerShell cmdlets for Office Mail Apps
      2.  
        About deploying the Office Mail App with the New-App cmdlet
      3.  
        About New-App command parameters for the Enterprise Vault Office Mail App
      4.  
        Deploying the Enterprise Vault Office Mail App for an individual user
      5.  
        Deploying the Enterprise Vault Office Mail App for multiple users
      6.  
        About the Enterprise Vault Office Mail App after deployment for an individual user
      7.  
        Deploying the Enterprise Vault Office Mail App for an organization
      8.  
        About the Enterprise Vault Office Mail App after deployment for an organization
      9.  
        Mailbox synchronization after upgrade to enable use of the Office Mail App
    6.  
      Additional requirements on Enterprise Vault Office Mail App users' computers
    7.  
      Disabling and re-enabling the Enterprise Vault Office Mail App for a device type
    8.  
      Removing, disabling, and re-enabling the Enterprise Vault Office Mail App for a user or an organization
    9. Troubleshooting the Enterprise Vault Office Mail App
      1.  
        Enterprise Vault Office Mail App: client tracing
      2.  
        Enterprise Vault Office Mail App: server tracing
      3.  
        Checking deployment of the Enterprise Vault Office Mail App
      4.  
        The Enterprise Vault Office Mail App manifest file is not created
      5.  
        Unable to deploy the Enterprise Vault Office Mail App at organization level
      6.  
        The Enterprise Vault Office Mail App window is blank or contains an error message
      7.  
        An Enterprise Vault Office Mail App action fails with an error message
  10. Setting up Enterprise Vault access for OWA clients on Exchange Server 2010
    1. About Enterprise Vault functionality in OWA clients
      1.  
        About OWA forms-based authentication for Enterprise Vault
    2. Enterprise Vault OWA Extensions in an Exchange Server 2010 environment
      1.  
        Clustered OWA configurations
    3.  
      Steps to configure Enterprise Vault access for OWA users
    4.  
      Configuring Enterprise Vault for anonymous connections from Exchange 2010 CAS servers
    5.  
      Creating the ExchangeServers.txt file
    6.  
      Configuring the Data Access account
    7.  
      Restart the Admin Service and synchronize mailboxes for OWA configuration
    8.  
      Configuring Enterprise Vault Exchange Desktop Policy for OWA
    9.  
      Installing Enterprise Vault OWA 2010 Extensions
    10.  
      Additional configuration steps for Exchange Server 2010 CAS proxying for use with OWA
  11. Configuring access to Enterprise Vault from Outlook RPC over HTTP clients
    1. About Outlook RPC over HTTP and Outlook Anywhere configurations
      1.  
        About Exchange Server Outlook Anywhere configurations
      2.  
        About Enterprise Vault proxy server configurations for access to Outlook RPC over HTTP clients
    2. Configuring Outlook Anywhere client access to Enterprise Vault
      1.  
        Required tasks for configuring Outlook Anywhere access to Enterprise Vault
    3. Setting up an Enterprise Vault proxy server to manage connections from Outlook Anywhere clients
      1.  
        Configuring the Enterprise Vault proxy server to manage connections from Outlook Anywhere clients
      2.  
        Configuring Enterprise Vault servers for anonymous connections from the Enterprise Vault proxy server
    4.  
      Configuring RPC over HTTP settings in Enterprise Vault Exchange Desktop policy
  12. Using firewall software for external access to OWA and Outlook
    1.  
      About configuring Threat Management Gateway 2010 for Outlook 2013 and OWA 2013
    2.  
      Configuring ISA Server 2006 for OWA 2010 access to Enterprise Vault
    3.  
      About configuring ISA Server 2006 for Outlook Anywhere client access to Enterprise Vault
  13. Configuring filtering
    1. About filtering
      1.  
        About journal filters with Envelope Journaling
    2. Configuring selective journaling
      1.  
        Creating the selective journaling rules file
      2.  
        Selective journaling filter rules
      3.  
        Adding selective journaling registry settings
      4.  
        Managing invalid distribution lists with selective journaling
    3. Configuring group journaling
      1.  
        Creating the group journaling rules file
      2.  
        Group journaling filter rules
      3.  
        Adding group journaling registry settings
      4.  
        Testing the group journaling settings
    4. Configuring custom filtering
      1.  
        About custom filtering in distributed Enterprise Vault environments
      2.  
        Configuring registry settings for Exchange Server journal custom filtering
      3.  
        Configuring registry settings for Exchange Server mailbox custom filtering
      4.  
        Configuring registry settings for Exchange Server public folder custom filtering
      5. About custom filtering ruleset files
        1.  
          About the default filter rules file for custom filtering
        2.  
          About named ruleset files for individual Exchange Server mailboxes
        3.  
          About the named ruleset file for public folders
      6. About controlling default custom filtering behavior
        1.  
          Setting IGNORENODEFAULT registry entry for custom filtering
        2.  
          Summary of default behavior for custom filtering
      7. About the general format of ruleset files for custom filtering
        1.  
          About validating XML ruleset files for custom filtering
      8. About rule actions for custom filtering
        1.  
          Assigning a retention category for custom filtering
        2.  
          Specifying an archive for custom filtering
        3.  
          About the Deleted Attachments.txt file for custom filtering
      9. About message attribute filters for custom filtering
        1.  
          Message author and recipients filters for custom filtering
        2.  
          About distribution lists in attribute values with custom filtering
        3.  
          About creating complex filters using the INCLUDES and ALLOWOTHERS operators
        4.  
          Message direction filters for custom filtering
        5.  
          About defining which addresses are internal with custom filtering
        6.  
          Message subject filters for custom filtering
        7.  
          About MAPI named property filters for custom filtering
      10.  
        Attachment attribute filters for custom filtering
      11.  
        How message and attachment filters are applied for custom filtering
      12.  
        Example ruleset file for custom filtering
      13.  
        Configuring custom properties and content categories
      14. About the general format of Custom Properties.xml
        1.  
          About validating Custom Properties.xml
      15.  
        Defining additional MAPI properties in custom properties
      16. About content categories
        1.  
          About assigning content categories in rules when configuring custom properties
        2.  
          Overriding default content category settings
      17. Defining how custom properties are presented in third party applications
        1.  
          Displaying custom properties in an example search application
      18.  
        Summary of custom property elements and attributes
      19. Custom properties example
        1.  
          Example ruleset file for configuring custom properties
        2.  
          Example custom properties file
        3.  
          Testing the example custom filter for configuring custom properties
        4.  
          DTrace log entries for the example custom filter when configuring custom properties

How message and attachment filters are applied for custom filtering

This section describes the order in which message and attachment evaluation is applied when filtering Exchange Server messages.

When custom filters processes messages, the following general points are observed:

  • Messages and attachments are evaluated separately. Messages are evaluated first against rules in the ruleset file, and then attachments are evaluated against any rules that contain an attachment action.

    If an attachment is a message, the message is evaluated using message filters in rules (with attachment action set) and then any attachments to the nested message are evaluated using attachment filters in rules.

  • When evaluating a message, only the first rule in the ruleset file that matches the message is applied. Similarly, when evaluating attachments, only the first rule that matches is applied to the attachment. For this reason the order of rules in a ruleset file is significant.

  • The rule action (and attachment action) are only applied to a message (or attachment) that satisfies all the filters in the rule.

  • The default action for both messages and attachments is to archive the item. This means that messages and attachments that do not match any rules will be archived.

Figure: Processing attachments shows how custom filtering processes a message with attachments.

Figure: Processing attachments

Processing attachments

The message illustrated has a nested message attached and that message has a file attached. The simple ruleset file has two rules that contain message filters and one rule that contains attachment filters, as follows:

  • The top-level message is evaluated using the first message rule, rule1.

  • If that rule does match, then the rule ACTION is applied to the message. If the rule does not match, then rule2 is tried.

  • (If the message ACTION is HARD_DELETE", no further evaluation is done.) As there is a rule with ATTACHMENT_ACTION, and the message has an attachment, the message attachment is evaluated using the attachment filters in rule3.

  • Custom filters recognizes that the attachment is a message, so the message is evaluated against message filters in any rules with ATTACHMENT_ACTION set. In this example, only rule3 has ATTACHMENT_ACTION set and it does not have any message filters, so the message will not match the rule. Items that do not match filter rules are archived (the default action).

  • The attachment to the nested message is then evaluated using the attachment filters in rule3. If the attachment matches the attachment filters then the ATTACHMENT_ACTION is applied to the attachment.

Message filters and attachment filters can be combined in a single rule to select attachments to particular messages.

Figure: Example message with attachments shows an example message to the recipient, Karen Little, that has an MP3 file attached and also a message attached (a nested message).

Figure: Example message with attachments

Example message with attachments

The message may also have attachments.

The following example ruleset file contains a single rule to be applied to this message. The overall effect of this rule is to delete certain attachments in Exchange Server messages to recipients other than Gill Smith or John Doe. Attachments in messages to Gill Smith or John Doe are not deleted. Attachments with the following attributes will be deleted:

  • MP3 attachments larger than 2 MB

  • JPG attachments larger than 1 MB

  • MPG files larger than 5 MB

<?xml version="1.0" encoding="UTF-8"?>
<RULE_SET xmlns="x-schema:ruleset schema.xdr">

<!--Disallowed attachment rule: This rule will delete the specified
attachments for all recipients except Gill Smith and John Doe.-->

<RULE NAME="Disallowed attachments (except directors)"
   ATTACHMENT_ACTION="REMOVE" >
  <RECIPIENTS INCLUDES="NONE" ALLOWOTHERS="N">
    <EA>Gill.Smith@example.com</EA>
    <EA>John.Doe@example.com</EA>
  </RECIPIENTS>
  <FILES INCLUDES="ANY">
    <FILE FILENAME="*.MP3" SIZE_GREATER_THAN_KB="2000" />
    <FILE FILENAME="*.JPG" SIZE_GREATER_THAN_KB="1000" />
    <FILE FILENAME="*.MPG" SIZE_GREATER_THAN_KB="5000" />
  </FILES>
</RULE>

Assuming the appropriate archiving task has custom filtering enabled, the filters in this ruleset will be applied to the example message, as follows:

  • First apply the message attribute filter (the <RECIPIENTS> element) to the top-level message.

  • The recipient is not Gill Smith or John Doe, so the message attribute filter matches.

  • As the message matches the rule, it will be archived (ACTION=).

  • Is there a rule that contains ATTACHMENT_ACTION? Yes. This means that any attachments to the message must be evaluated using <FILES> attachment filters.

  • Does the attachment file name and file size match any of the <FILE> attribute lines in the rule? Yes, the attached file matches the first <FILE> line. This means that the attachment matches the rule, so delete the attachment, as specified in the ATTACHMENT_ACTION.

  • Does the message have another attachment? Yes, there is an attached message. Custom filtering recognizes that the attachment is a message and evaluates the message using the message attribute filter (the <RECIPIENTS> element).

  • As the nested message is to John Doe, the <RECIPIENTS> filter is not satisfied. The message is therefore archived together with its attachments.