NetBackup™ Installation Guide

To remove NetBackup from Linux servers

1. Log on as the root user on the server or the client.
2. (Conditional: servers only) Perform a catalog backup.
3. If the NetBackup Administration Console is open, you must close it now.
4. (Conditional: servers only) Save all important data from any add-on products that you have installed.
5. Stop the NetBackup/Media Manager daemons with the following command:

   /usr/openv/netbackup/bin/bp.kill_all

6. Identify any installed add-on products by using the following command:

   AIX	lslpp -L
   Linux	rpm -qa
   Solaris	pkginfo

   Look for any of the seven add-on products listed:

   VRTSfrnb (Applies only to servers)
   VRTSfrnbclt
   VRTSjanb (Applies only to servers)
   VRTSjanbclt
   VRTSzhnb (Applies only to servers)
   VRTSzhnbclt
   VRTSnbsds (Applies only to servers)

   Remove any add-on products found.

7. To unregister NetBackup from the VxUL primary configuration that is stored in the /etc/vx/vrtslog.conf file, run the following command:

   /usr/openv/netbackup/bin/vxlogcfg -r -p 51216

   The -p option specifies the product ID, which is 51216 for NetBackup.

8. (Conditional: servers only) If BMR is supported and enabled on the server, remove the associated files with the following command:

   /usr/openv/netbackup/bin/bmrsetupmaster -undo -f

9. (Conditional: servers only) If you moved the NBDB files from their default installation location, you must delete these files manually as follows:

   • Navigate to the following directory where the NBDB files reside:

     /usr/openv/db/data

   • Open the vxdbms.conf file.

     This file contains a list of the database-related files and the path for each file.

   • Delete each of the database-related files.

10. (Conditional: servers only) If NetBackup Fibre Transport is supported and enabled on the server, remove the associated files.

    • If NetBackup Fibre Transport is enabled with BSI driver on Red Hat 7.x, run the command shown:

      /usr/openv/netbackup/bin/admincmd/nbftsrv_config -d

    • If NetBackup Fibre Transport is enabled with SCST driver, run the command shown:

      /usr/openv/netbackup/bin/admincmd/nbftsrv_config -scst -uninstall

11. (Conditional: servers only) To remove the NetBackup server libraries, run the command shown.

    Note:

    The virtual host name security certificates are automatically removed from the shared drive of the cluster as a part of NetBackup server software removal.

    More information about this topic is available. Please refer to the information on retaining host ID-based certificates when reinstalling NetBackup in the NetBackup Security and Encryption Guide.

    Linux: rpm -e VRTSnbslibs

12. (Conditional: primary servers only) Remove the packages shown, in the order shown, with the listed command:

    • rpm -e VRTSnbweb

    • rpm -e VRTSnbmqbrkr

13. (Conditional: servers only) To remove the NetBackup server package, run the commands shown.

    Note:

    The virtual host name security certificates are automatically removed from the shared drive of the cluster as a part of NetBackup server software removal.

    More information about this topic is available. Please refer to the information on retaining host ID-based certificates when reinstalling NetBackup in the NetBackup Security and Encryption Guide.

    • Linux primary server:

      rpm -e VRTSnbprimary

      rpm -e VRTSnetbp

    • Linux media server:

      rpm -e VRTSnetbp

14. (Conditional: primary servers only) Remove the package shown with the command shown:

    rpm -e VRTSpostgresql

15. Remove the NetBackup configuration package with the appropriate command as follows:

    AIX	installp -u VRTSnbcfg
    Linux	rpm -e VRTSnbcfg
    Solaris	pkgrm VRTSnbcfg

16. For the clients that support PureDisk, remove all PureDisk files with the following command:

    /opt/pdde/pddeuninstall.sh -forceclean

17. (Conditional: servers only) For the clients that support MSDP, remove all MSDP files with the following command:

    /opt/pdde/pddeuninstall.sh -basedir /usr/openv/pdde/ -ostdir /usr/openv/lib/ost-plugins/ -forceclean

    Note:

    Be aware the preceding command is a single command which takes three parameters (basedir, , ostdir, and forceclean), and two directory parameters take paths as input.

18. Remove the NetBackup-Java Display Console by using the appropriate native command as follows:

    AIX	installp -u VRTSnbjava
    Linux	rpm -e VRTSnbjava
    Solaris	pkgrm VRTSnbjava

19. Remove the NetBackup Java Runtime Environment by using the appropriate native command as follows:

    AIX	installp -u VRTSnbjre
    Linux	rpm -e VRTSnbjre
    Solaris	pkgrm VRTSnbjre

20. Remove the NetBackup client libraries by using the appropriate native command as shown.

    Note:

    As part of the removal of the NetBackup server software, the security certificates are automatically deleted. If you want to retain the certificates, please save them before removing NetBackup.

    More information about this topic is available. Please refer to the information on retaining host ID-based certificates when reinstalling NetBackup in the NetBackupSecurity and Encryption Guide.

    AIX	installp -u VRTSnbclibs
    Linux	rpm -e VRTSnbclibs
    Solaris	pkgrm VRTSnbclibs

21. Remove the NetBackup client by using the appropriate native command as shown.

    Note:

    As part of the removal of the NetBackup server software, the security certificates are automatically deleted. If you want to retain the certificates, please save them before removing NetBackup.

    More information about this topic is available. Please refer to the information on retaining host ID-based certificates when reinstalling NetBackup in the NetBackupSecurity and Encryption Guide.

    AIX	installp -u VRTSnbclt
    Linux	rpm -e VRTSnbclt
    Solaris	pkgrm VRTSnbclt

    Note:

    If there are running NetBackup processes and daemons, terminate them manually for a successful NetBackup removal.

22. Remove PBX with the appropriate native command as follows:

    Note:

    Remember, you should not remove PBX if your server uses other Veritas software products that require PBX to run.

    AIX	installp -u VRTSpbx
    Linux	rpm -e VRTSpbx
    Solaris	pkgrm VRTSpbx

23. Remove NetBackup Pre-Check package with the appropriate command as follows:

    AIX	installp -u VRTSnbpck
    Linux	rpm -e VRTSnbpck
    Solaris	pkgrm VRTSnbpck

24. (Conditional: Linux only): Remove the Veritas PDDE package with the command shown:

    rpm -e VRTSpddei

25. Remove PostgreSQL package

    rpm -e VRTSpostgresql.rpm

26. Run the script that is shown to remove NetBackup IT Analytics Data Collector on Linux.

    /usr/openv/analyticscollector/UninstallerData/uninstall_dc.sh -r

    Remove the symbolic link from /usr/openv/analyticscollector if it exists.

    If the uninstall_dc.sh script is unavailable for any reason, complete the steps shown:

    1	Stop the NetBackup IT Analytics Data Collector services: /usr/openv/analyticscollector/mbs/bin/aptare_agent stop systemctl stop aptare_kafka.service systemctl stop aptare_zookeeper.service systemctl disable aptare_zookeeper.service systemctl disable aptare_kafka.service
    2	Delete the files. If /usr/openv/analyticscollector/ is a symbolic link, follow the link and identify the actual install path: rm -rf /usr/openv/analyticscollector/ If /usr/openv/analyticscollector/ is symbolic link, be sure to delete the actual DC install path. rm -f /etc/systemd/system/aptare_kafka.service rm -f /etc/systemd/system/aptare_zookeeper.service systemctl daemon-reload rm -f /etc/init.d/aptare_agent
    3	Remove the RC scripts if they exist: rm -f /etc/rc3.d/K*aptare_agent rm -f /etc/rc3.d/S*aptare_agent rm -f /etc/rc5.d/K*aptare_agent rm -f /etc/rc5.d/S*aptare_agent
    4	If any stale processes are active on the system, stop them with the kill -9 pid command. ps -ef | grep aptare kill -9 pid

27. Remove the /usr/openv directory.

    Warning:

    The rm commands used remove any add-on products that are installed on the computer where you perform this command.

    • Determine if /usr/openv is a symbolic link with the command shown. If /usr/openv is a symbolic link, make note of the actual path. The path is required for a later command.

      file -h /usr/openv

      /usr/openv: symbolic link to /opt/openv

    • If /usr/openv is a symbolic link, run the commands shown:

      cd /usr/openv	This command changes you into the directory that symbolic link points to, such as /opt/openv.
      ls	List the contents of the directory. Review this information to confirm what you are about to delete.

      Warning:

      Before you continue, make sure that you are at the correct location and verify that the subdirectories are what you expect them to be. To help prevent removing the wrong directories, the previous commands verify your current location and list the files in that directory. After you verify the directory location and its contents, remove the directory with the next commands.

      cd /	Change to the root directory.
      rm -rf directory	For the directory value, enter the information from the file command. This command deletes the directory that contains the NetBackup binaries. Example: rm -rf /opt/openv
      rm -f /usr/openv	Delete the symbolic link.

    • If /usr/openv is the actual directory, run the command shown:

      rm -rf /usr/openv

      Note:

      Depending on your operating system, you may need to use the rmdir command to remove the /usr/openv directory.

      rmdir /usr/openv

28. For Linux systems only:

    If you modified the startup and the shutdown scripts, run the following command:

    /sbin/chkconfig --del netbackup

    Depending on the distribution of Linux, the startup and the shutdown scripts may already be deleted.

    See About NetBackup startup and shutdown scripts.

29. Remove the scripts shown. Depending on the operating system, the startup and the shutdown scripts may already be deleted.

    On AIX systems:	/etc/rc.netbackup.aix
    On Linux Debian systems:	/etc.init.d/netbackup /etc/rc0.d/K01netbackup /etc/rc1.d/K01netbackup /etc/rc2.d/S95netbackup
    On Linux Red Hat systems:	/etc/rc.d/init.d/netbackup /etc/rc.d/rc0.d/K01netbackup /etc/rc.d/rc1.d/K01netbackup /etc/rc.d/rc2.d/S77netbackup /etc/rc.d/rc3.d/S77netbackup /etc/rc.d/rc5.d/S77netbackup /etc/rc.d/rc6.d/K01netbackup The following startup scripts are only on servers and appear only if NetBackup Fiber Transport was enabled on the server: /etc/rc.d/init.d/nbftserver /etc/rc.d/rc0.d/K03nbftserver /etc/rc.d/rc1.d/K03nbftserver /etc/rc.d/rc2.d/S21nbftserver /etc/rc.d/rc3.d/S21nbftserver /etc/rc.d/rc5.d/S21nbftserver /etc/rc.d/rc6.d/K03nbftserver
    On Linux SUSE systems:	/etc/init.d/netbackup /etc/init.d/rc0.d/K01netbackup /etc/init.d/rc2.d/S77netbackup /etc/init.d/rc3.d/S77netbackup /etc/init.d/rc5.d/S77netbackup /etc/init.d/rc6.d/K01netbackup The following startup scripts are only on servers and appear only if NetBackup Fiber Transport was enabled on the server: /etc/init.d/nbftserver /etc/init.d/rc2.d/K01nbftserver /etc/init.d/rc2.d/S05nbftserver /etc/init.d/rc3.d/K01nbftserver /etc/init.d/rc3.d/S05nbftserver /etc/init.d/rc5.d/K01nbftserver /etc/init.d/rc5.d/S05nbftserver
    On other servers and clients:	/etc/init.d/netbackup /etc/rc0.d/K01netbackup /etc/rc1.d/K01netbackup /etc/rc2.d/S77netbackup The following startup scripts are only on servers and appear only if NetBackup Fiber Transport was enabled on the server: /etc/init.d/nbftserver /etc/rc0.d/K03nbftserver /etc/rc1.d/K03nbftserver /etc/rc2.d/S21nbftserver

30. For AIX systems only:

    • In the /etc/inittab file, remove the following NetBackup entry:

      /etc/rc.netbackup.aix

    • In the /etc/rc.shutdown file, remove the following line:

      /etc/rc.netbackup.aix stop

31. Remove the LiveUpdate components as follows:

    • First, examine the following file to see if NetBackup is the only product that uses LiveUpdate:

      /etc/Product.Catalog.JavaLiveUpdate

    • If NetBackup is the only product that currently uses LiveUpdate, run the following command:

      /opt/Symantec/LiveUpdate/uninstall.sh -a

    • If LiveUpdate is the only product installed in the /opt/Symantec directory, remove the following files:

      rm -f /etc/Symantec.conf

      Note:

      Before you remove the following product catalog file, make sure that it is empty. The empty file size is equal to 0 bytes. If the product catalog file is not empty, do not remove it because other products still require it.

      rm -f /etc/Product.Catalog.JavaLiveUpdate

32. To remove the NetBackup-Java application state data for the root account, run the appropriate command as follows:

    Warning:

    Do not insert a space between the slash character (/) and the period or the dot character (.) of /.veritas. A space between these characters removes all of your files from the root level and beyond.

    • To remove the NetBackup-Java application state data for the root account for all releases, run the following command:

      /bin/rm -rf /.veritas

    • To remove the NetBackup-Java application state data for the root account for a specific release, run the following command:

      /bin/rm -rf /.veritas/java/version

      Where version is the six-digit NetBackup version number. For example, NetBackup version 8.0 with no upgrades applied would be entered as 800000.

33. Inform NetBackup-Java users that they can remove their $HOME/.veritas directory.

    The $HOME/.veritas and the $HOME/.veritas/java directories contain application state information, that is saved when the user exits NetBackup-Java applications. The saved information includes table column order and size. The process removes this directory for the root user only.

    The common subdirectory in $HOME/.veritas/java/.userPrefs/vrts can be removed.

34. If you enabled NetBackup Access Control, NetBackup placed several files on clients and servers. These files can be divided into the following categories:

    • NetBackup application temporary files

      These files are removed with NetBackup.

    • Individual user (cache) files

      These cache files reside in the $HOME/.vxss directory. Inform all users that they can remove this directory.

      Files are generated in the /.vxss directory by a Single Sign-On operation of the NetBackup Administration Console on the host where the console runs. The NetBackup Administration Console cleans these files when an exit function is performed, so the directory does not always contain temporary files. However, if a system crash were to occur, any files in the directory may be left behind. With the console shutdown , you can delete these files safely with no data loss.

      NetBackup also creates cached certificates for client and server NetBackup applications. These files reside within the /.vxss directory. These files typically have a name that is consistent with a DNS entry for a network interface, as in machine.company.com. Example directory entries are as follows:

      /usr/openv/var/vxss/credentials/machine.company.com

      /usr/openv/var/vxss/credentials/dhcp

      These files are created with the command bpnbat -LoginMachine. If you plan to reinstall NetBackup on the same computer at a later date, do one of the following:

      • Preserve the certificates in the vxss/credentials directory.

      • If you do not preserve the certificates, you must provide the computer identity password as originally set on the Root+AB broker. As an alternative, you can reset the password on the Root+AB broker when you reinstall.

      For more information on Root+AB brokers, see the .NetBackup Security and Encryption Guide

      For more information on NetBackup Access Control and how to remove it, see the NetBackup Security and Encryption Guide.