Veritas NetBackup™ Logging Reference Guide

Last Published:
Product(s): NetBackup (9.0.0.1, 9.0)
  1. Using logs
    1.  
      About logging
    2.  
      Logging levels
    3.  
      Log retention and log size
    4. Changing the logging levels
      1.  
        Set the Media Manager debug logging to a higher level
      2.  
        Changing the logging level on Windows clients
    5. About unified logging
      1.  
        Gathering unified logs for NetBackup
      2.  
        Types of unified logging messages
      3.  
        File name format for unified logging
      4.  
        Originator IDs for the entities that use unified logging
      5.  
        About changing the location of unified log files
      6.  
        About rolling over unified log files
      7.  
        About recycling unified log files
      8.  
        About using the vxlogview command to view unified logs
      9.  
        Examples of using vxlogview to view unified logs
      10.  
        Examples of using vxlogmgr to manage unified logs
      11.  
        Examples of using vxlogcfg to configure unified logs
    6. About legacy logging
      1.  
        UNIX client processes that use legacy logging
      2.  
        PC client processes that use legacy logging
      3.  
        File name format for legacy logging
      4.  
        Directory names for legacy debug logs for servers
      5.  
        Directory names for legacy debug logs for media and device management
      6.  
        How to control the amount of information written to legacy logging files
      7.  
        About limiting the size and the retention of legacy logs
      8.  
        Configuring the legacy log rotation
    7.  
      Setting retention limits for logs on clients
    8.  
      UNIX logging with syslogd
    9.  
      Logging options with the Windows Event Viewer
  2. Backup process and logging
    1.  
      Backup process
    2. NetBackup process descriptions
      1.  
        Backup and restore startup process
      2.  
        Backup and archive processes
      3.  
        Backups and archives - UNIX clients
      4.  
        Multiplexed backup process
    3.  
      About backup logging
    4.  
      Sending backup logs to Technical Support
  3. Media and device processes and logging
    1.  
      Media and device management startup process
    2.  
      Media and device management process
    3.  
      Shared Storage Option management process
    4.  
      Barcode operations
    5.  
      Media and device management components
  4. Restore process and logging
    1.  
      Restore process
    2.  
      UNIX client restore
    3.  
      Windows client restore
    4.  
      About restore logging
    5.  
      Sending restore logs to Technical Support
  5. Advanced backup and restore features
    1.  
      SAN Client Fiber Transport backup
    2.  
      SAN Client Fiber Transport restore
    3.  
      Hot catalog backup
    4.  
      Hot catalog restore
    5. Synthetic backups
      1.  
        Logs to accompany problem reports for synthetic backups
      2.  
        Creating legacy log directories to accompany problem reports for synthetic backup
  6. Storage logging
    1.  
      NDMP backup logging
    2.  
      NDMP restore logging
  7. NetBackup Deduplication logging
    1.  
      Deduplication backup process to the Media Server Deduplication Pool (MSDP)
    2.  
      Client deduplication logging
    3.  
      Deduplication configuration logs
    4.  
      Media server deduplication/pdplugin logging
    5.  
      Disk monitoring logging
    6.  
      Logging keywords
  8. OpenStorage Technology (OST) logging
    1.  
      OpenStorage Technology (OST) backup logging
    2.  
      OpenStorage Technology (OST) configuration and management
  9. Storage lifecycle policy (SLP) and Auto Image Replication (A.I.R.) logging
    1.  
      About storage lifecycle policies (SLPs) and Auto Image Replication (A.I.R.)
    2.  
      Storage lifecycle policy (SLP) duplication process flow
    3.  
      Automatic Image Replication (A.I.R.) process flow logging
    4.  
      Import process flow
    5.  
      SLP and A.I.R. logging
    6.  
      SLP configuration and management
  10. NetBackup secure communication logging
    1.  
      About NetBackup secure communication logging
    2.  
      Tomcat logging
    3.  
      NetBackup web services logging
    4.  
      Command-line logging
    5.  
      NetBackup cURL logging
    6.  
      Java logging
    7.  
      Embeddable Authentication Client (EAT) logging
    8.  
      Authentication Services (AT) logging
    9.  
      vssat logging
    10. NetBackup proxy helper logging
      1.  
        Originator ID 486
    11. NetBackup proxy tunnel logging
      1.  
        Originator ID 490
    12.  
      PBX logging
    13.  
      Sending secure communication logs to Veritas Technical Support
  11. Snapshot technologies
    1.  
      Snapshot Client backup
    2.  
      VMware backup
    3.  
      Snapshot backup and Windows open file backups
  12. Locating logs
    1.  
      Overview of NetBackup log locations and processes
    2.  
      acsssi logging
    3.  
      bpbackup logging
    4.  
      bpbkar logging
    5.  
      bpbrm logging
    6.  
      bpcd logging
    7.  
      bpcompatd logging
    8.  
      bpdbm logging
    9.  
      bpjobd logging
    10.  
      bprd logging
    11.  
      bprestore logging
    12.  
      bptestnetconn logging
    13.  
      bptm logging
    14.  
      daemon logging
    15.  
      ltid logging
    16.  
      nbemm logging
    17.  
      nbjm logging
    18.  
      nbpem logging
    19.  
      nbproxy logging
    20.  
      nbrb logging
    21.  
      NetBackup Vault logging
    22.  
      NetBackup web services logging
    23.  
      NetBackup web server certificate logging
    24.  
      PBX logging
    25.  
      reqlib logging
    26.  
      Robots logging
    27.  
      tar logging
    28.  
      txxd and txxcd logging
    29.  
      vnetd logging
  13. NetBackup Administration Console logging
    1.  
      NetBackup Administration Console logging process flow
    2.  
      Enabling detailed debug logging for the NetBackup Administration Console
    3.  
      Setting up a secure channel between the NetBackup Administration Console and bpjava-*
    4.  
      Setting up a secure channel between the NetBackup Administration Console and either nbsl or nbvault
    5.  
      NetBackup Administration Console logging configuration on NetBackup servers and clients
    6.  
      Logging Java operations for the NetBackup Remote Administration Console
    7.  
      Configuring and gathering logs when troubleshooting NetBackup Administration Console issues
    8.  
      Undo logging
  14. Using the Logging Assistant
    1.  
      About the Logging Assistant
    2.  
      Logging Assistant sequence of operation
    3.  
      Viewing the Logging Assistant records
    4.  
      Adding or deleting a Logging Assistant record
    5.  
      Setting up debug logging
    6.  
      Set minimum debug logging
    7.  
      Disabling debug logging

Restore process

Understanding how the restore process works is a helpful first step in deciding which logs to gather for a particular issue. The restore process differs depending on whether you restore an image from tape or from disk.

Figure: Restore from tape process flow illustrates a restore from tape.

Figure: Restore from tape process flow

Restore from tape process flow

Restore procedure from tape

  1. The (1) NetBackup Request Daemon (bprd) receives a restore request. This request can be initiated from the Backup, Archive, and Restore user interface or from the (2) command line (bprestore).
  2. The bprd process launches two child processes: MAIN bprd and MPX-MAIN-bprd. The MAIN bprd process is used to identify images and media, while the MPX-MAIN-bprd process manages the restore operation. For simplicity's sake, these three processes are all referred to here as bprd.
  3. The bprd service communicates with the (3) NetBackup Database Manager program (bpdbm) to get the information that is required to restore the files that have been requested.
  4. Once it has the information it needs, bprd communicates with (4) bpjobd, and the job is added to the job list in the jobs database. The job is now visible in the Activity Monitor. It may show as "Active" even before resources are acquired.
  5. The bprd service goes through Private Branch Exchange (PBX) and the NetBackup Legacy Network (vnetd) to start the (5) NetBackup backup and restore manager (bpbrm).
  6. The bpbrm service starts the (6) tape management process (bptm) and provides the media information that is required for the restore. It also starts the (7) Tape Archive program (tar) on the client (through PBX and vnetd) and creates a connection between tar and bptm.
  7. The bptm process sends a resource request to the (8) NetBackup Job Manager (nbjm) through PBX and vnetd.
  8. The nbjm process sends the resource request to the (9) NetBackup Resource Broker (nbrb), which queries the (10) Enterprise Media Manager (nbemm). Once the resources have been allocated, nbrb notifies nbjm, which notifies bptm.
  9. The bptm process makes a mount request to the (11) logical tape interface daemon (ltid). The ltid service calls on the (12) robotic drive daemon (txxd, where xx varies based on the type of robot being used). The txxd daemon communicates the mount request to the (13) robotic control daemon (txxcd), which mounts the media.
  10. The bptm process reads the data to be restored from the media and delivers it to tar.
  11. The tar process writes the data to the client disk.
  12. When the restore is completed, bptm unmounts the media and notifies nbjm. The job now appears as "Done" in the Activity Monitor.

Some additional logs that are not included in the restore process flows but that can be of use in resolving restore problems include: reqlib, daemon, robots, and acsssi.

Figure: Restore from disk process flow illustrates a restore from disk.

Figure: Restore from disk process flow

Restore from disk process flow

Restore procedure from disk

  1. The (1) NetBackup Request Daemon (bprd) receives a restore request. This request can be initiated from the Backup, Archive, and Restore user interface or from the (2) command line (bprestore).
  2. The bprd service communicates with the (3) NetBackup Database Manager program (bpdbm) to get the information that is required to restore the files that have been requested.
  3. The bprd process initiates a (4) child bprd process. The child bprd process makes a call to the (5) Enterprise Media Manager (nbemm) to verify that the disk storage unit is available.
  4. The child bprd process communicates with (6) bpjobd to allocate a jobid. The restore job is now visible in the Activity Monitor.
  5. The bprd process starts the (7) NetBackup backup and restore manager (bpbrm) on the media server, through Private Branch Exchange (PBX) and the NetBackup Legacy Network Service (vnetd).
  6. The bpbrm service uses PBX and vnetd to establish a connection with the (8) Tape Archive program (tar) on the client system. It also starts the (9) tape management process (bptm).
  7. The bptm process makes a call to bpdbm (through PBX and vnetd) to get the fragment information and then mounts the disk.
  8. The bptm process reads the backup image from the disk and streams the requested data to tar.
  9. The tar process commits the data to the storage destination.

Each of the processes that is involved in a restore has an accompanying log file. These logs can be consulted to diagnose any issues that you encounter with your restore.

See About restore logging.