Veritas NetBackup™ Logging Reference Guide

Last Published:
Product(s): NetBackup (9.0.0.1, 9.0)
  1. Using logs
    1.  
      About logging
    2.  
      Logging levels
    3.  
      Log retention and log size
    4. Changing the logging levels
      1.  
        Set the Media Manager debug logging to a higher level
      2.  
        Changing the logging level on Windows clients
    5. About unified logging
      1.  
        Gathering unified logs for NetBackup
      2.  
        Types of unified logging messages
      3.  
        File name format for unified logging
      4.  
        Originator IDs for the entities that use unified logging
      5.  
        About changing the location of unified log files
      6.  
        About rolling over unified log files
      7.  
        About recycling unified log files
      8.  
        About using the vxlogview command to view unified logs
      9.  
        Examples of using vxlogview to view unified logs
      10.  
        Examples of using vxlogmgr to manage unified logs
      11.  
        Examples of using vxlogcfg to configure unified logs
    6. About legacy logging
      1.  
        UNIX client processes that use legacy logging
      2.  
        PC client processes that use legacy logging
      3.  
        File name format for legacy logging
      4.  
        Directory names for legacy debug logs for servers
      5.  
        Directory names for legacy debug logs for media and device management
      6.  
        How to control the amount of information written to legacy logging files
      7.  
        About limiting the size and the retention of legacy logs
      8.  
        Configuring the legacy log rotation
    7.  
      Setting retention limits for logs on clients
    8.  
      UNIX logging with syslogd
    9.  
      Logging options with the Windows Event Viewer
  2. Backup process and logging
    1.  
      Backup process
    2. NetBackup process descriptions
      1.  
        Backup and restore startup process
      2.  
        Backup and archive processes
      3.  
        Backups and archives - UNIX clients
      4.  
        Multiplexed backup process
    3.  
      About backup logging
    4.  
      Sending backup logs to Technical Support
  3. Media and device processes and logging
    1.  
      Media and device management startup process
    2.  
      Media and device management process
    3.  
      Shared Storage Option management process
    4.  
      Barcode operations
    5.  
      Media and device management components
  4. Restore process and logging
    1.  
      Restore process
    2.  
      UNIX client restore
    3.  
      Windows client restore
    4.  
      About restore logging
    5.  
      Sending restore logs to Technical Support
  5. Advanced backup and restore features
    1.  
      SAN Client Fiber Transport backup
    2.  
      SAN Client Fiber Transport restore
    3.  
      Hot catalog backup
    4.  
      Hot catalog restore
    5. Synthetic backups
      1.  
        Logs to accompany problem reports for synthetic backups
      2.  
        Creating legacy log directories to accompany problem reports for synthetic backup
  6. Storage logging
    1.  
      NDMP backup logging
    2.  
      NDMP restore logging
  7. NetBackup Deduplication logging
    1.  
      Deduplication backup process to the Media Server Deduplication Pool (MSDP)
    2.  
      Client deduplication logging
    3.  
      Deduplication configuration logs
    4.  
      Media server deduplication/pdplugin logging
    5.  
      Disk monitoring logging
    6.  
      Logging keywords
  8. OpenStorage Technology (OST) logging
    1.  
      OpenStorage Technology (OST) backup logging
    2.  
      OpenStorage Technology (OST) configuration and management
  9. Storage lifecycle policy (SLP) and Auto Image Replication (A.I.R.) logging
    1.  
      About storage lifecycle policies (SLPs) and Auto Image Replication (A.I.R.)
    2.  
      Storage lifecycle policy (SLP) duplication process flow
    3.  
      Automatic Image Replication (A.I.R.) process flow logging
    4.  
      Import process flow
    5.  
      SLP and A.I.R. logging
    6.  
      SLP configuration and management
  10. NetBackup secure communication logging
    1.  
      About NetBackup secure communication logging
    2.  
      Tomcat logging
    3.  
      NetBackup web services logging
    4.  
      Command-line logging
    5.  
      NetBackup cURL logging
    6.  
      Java logging
    7.  
      Embeddable Authentication Client (EAT) logging
    8.  
      Authentication Services (AT) logging
    9.  
      vssat logging
    10. NetBackup proxy helper logging
      1.  
        Originator ID 486
    11. NetBackup proxy tunnel logging
      1.  
        Originator ID 490
    12.  
      PBX logging
    13.  
      Sending secure communication logs to Veritas Technical Support
  11. Snapshot technologies
    1.  
      Snapshot Client backup
    2.  
      VMware backup
    3.  
      Snapshot backup and Windows open file backups
  12. Locating logs
    1.  
      Overview of NetBackup log locations and processes
    2.  
      acsssi logging
    3.  
      bpbackup logging
    4.  
      bpbkar logging
    5.  
      bpbrm logging
    6.  
      bpcd logging
    7.  
      bpcompatd logging
    8.  
      bpdbm logging
    9.  
      bpjobd logging
    10.  
      bprd logging
    11.  
      bprestore logging
    12.  
      bptestnetconn logging
    13.  
      bptm logging
    14.  
      daemon logging
    15.  
      ltid logging
    16.  
      nbemm logging
    17.  
      nbjm logging
    18.  
      nbpem logging
    19.  
      nbproxy logging
    20.  
      nbrb logging
    21.  
      NetBackup Vault logging
    22.  
      NetBackup web services logging
    23.  
      NetBackup web server certificate logging
    24.  
      PBX logging
    25.  
      reqlib logging
    26.  
      Robots logging
    27.  
      tar logging
    28.  
      txxd and txxcd logging
    29.  
      vnetd logging
  13. NetBackup Administration Console logging
    1.  
      NetBackup Administration Console logging process flow
    2.  
      Enabling detailed debug logging for the NetBackup Administration Console
    3.  
      Setting up a secure channel between the NetBackup Administration Console and bpjava-*
    4.  
      Setting up a secure channel between the NetBackup Administration Console and either nbsl or nbvault
    5.  
      NetBackup Administration Console logging configuration on NetBackup servers and clients
    6.  
      Logging Java operations for the NetBackup Remote Administration Console
    7.  
      Configuring and gathering logs when troubleshooting NetBackup Administration Console issues
    8.  
      Undo logging
  14. Using the Logging Assistant
    1.  
      About the Logging Assistant
    2.  
      Logging Assistant sequence of operation
    3.  
      Viewing the Logging Assistant records
    4.  
      Adding or deleting a Logging Assistant record
    5.  
      Setting up debug logging
    6.  
      Set minimum debug logging
    7.  
      Disabling debug logging

Setting up debug logging

Use the Setup Debug Logging Wizard to enable selected NetBackup debug logging that Technical Support uses to troubleshoot NetBackup problems. The Logging Assistant automatically creates the necessary log folders and sets the verbosity of the pertinent logs to their highest level.

Note:

Ensure that each of the selected hosts contains enough available space for the selected debug logs.

To set up debug logging

  1. In the NetBackup Administration Console, select Logging Assistant.
  2. Select the Logging Assistant record for which you want to set up debug logging.
  3. Select Actions > Setup Debug Logging.

    Click Next.

  4. Select one of the following:

    • Enable the Analyze job to identify relevant hosts and debug logging parameter, and then enter the Job ID. The Logging Assistant identifies the hosts and the pertinent debug logs related to the job.

      The Logging Assistant identifies and selects debug logs for hosts and the processes that enable the most effective troubleshooting of this problem.

    • For the following cases, skip this step that sets up the logs based on a Job ID, and click Next:

      • The problem does not involve a particular NetBackup job.

      • You already know the hosts and debug logs that you want to enable.

      • You want to enable the logs that you previously set up for this record. Those log selections appear automatically in the panels that follow.

  5. Do one or more of the following:

    • Click Setup debug logging on Master Server to set up debug logging on the master server. The Master Server text window displays the master server.

    • Click Setup debug logging on Media Server(s) to select the media servers. If the master server is also a media server, you may still want to select it again as a media server.

    • Click Setup debug logging on Client(s) to set up debug logging on clients. In the text window under this parameter, enter the names of clients for which you want to set up debug logging. Separate the client names by commas. Do not use any spaces between the client names.

  6. Follow the prompts in the wizard.

    The Logging Assistant validates the specified hosts to establish connectivity and validates the NetBackup versions that are installed on the hosts.

  7. If you selected Setup debug logging on Master Server, a list displays of the problem categories on the master server and the process names that are associated with each category of problem. Click the problem category or categories that apply to the failed job.

    For example, for problems with synthetic backups on the failed job, select Backup - Synthetic. The debug logs for bpcd, bpdm, and bptm are enabled.

    Click If required, specify additional components to set up debug logging to enter components. For example, if you have Java interface problems, but only want the debug logs for jnbSA, instead of all four of the processes lists, enter jnbSA in the text window.

    Technical Support publishes a list of valid components that you can specify in this text box.

    http://www.veritas.com/docs/TECH204256

    Click Next to continue.

  8. If applicable, perform the same actions for the media server and the clients.

    Click Next to continue.

  9. Review the summary for the hosts that you selected for logging.

    Click Next.

  10. Follow the prompts to complete the wizard.