Veritas NetBackup™ Appliance Security Guide

Last Published:
Product(s): Appliances (4.0)
Platform: NetBackup Appliance OS
  1. About the NetBackup appliance Security Guide
    1.  
      About the NetBackup appliance Security Guide
  2. User authentication
    1. About user authentication on the NetBackup appliance
      1.  
        User types that can authenticate on the NetBackup appliance
    2. About configuring user authentication
      1.  
        Generic user authentication guidelines
    3.  
      About authenticating LDAP users
    4.  
      About authenticating Active Directory users
    5.  
      About authentication using smart cards and digital certificates
    6.  
      About authenticating Kerberos-NIS users
    7.  
      About the appliance login banner
    8. About user name and password specifications
      1.  
        About STIG-compliant password policy rules
  3. User authorization
    1.  
      About user authorization on the NetBackup appliance
    2. About authorizing NetBackup appliance users
      1.  
        NetBackup appliance user role privileges
    3.  
      About the Administrator user role
    4.  
      About the NetBackupCLI user role
    5.  
      About user authorization in NetBackup
  4. Intrusion prevention and intrusion detection systems
    1.  
      About Symantec Data Center Security on the NetBackup appliance
    2.  
      About the NetBackup appliance intrusion prevention system
    3.  
      About the NetBackup appliance intrusion detection system
    4.  
      Reviewing SDCS events on the NetBackup appliance
    5.  
      Running SDCS in unmanaged mode on the NetBackup appliance
    6.  
      Running SDCS in managed mode on the NetBackup appliance
  5. Log files
    1.  
      About NetBackup appliance log files
    2.  
      Viewing log files using the Support command
    3.  
      Where to find NetBackup appliance log files using the Browse command
    4.  
      Gathering device logs on a NetBackup appliance
    5.  
      Log Forwarding feature overview
  6. Operating system security
    1.  
      About NetBackup appliance operating system security
    2.  
      Major components of the NetBackup appliance OS
    3.  
      Vulnerability scanning of the NetBackup appliance
    4.  
      Disable user access to the NetBackup appliance operating system
    5.  
      Manage support access to the maintenance shell
  7. Data security
    1.  
      About data security
    2.  
      About data integrity
    3.  
      About data classification
    4. About data encryption
      1.  
        KMS support
  8. Web security
    1.  
      About SSL usage
    2.  
      Implementing third-party SSL certificates
  9. Network security
    1.  
      About IPsec Channel Configuration
    2.  
      About NetBackup appliance ports
    3.  
      About the NetBackup Appliance firewall
  10. Call Home security
    1. About AutoSupport
      1.  
        Data security standards
    2. About Call Home
      1.  
        Configuring Call Home from the NetBackup Appliance Shell Menu
      2.  
        Enabling and disabling Call Home from the appliance shell menu
      3.  
        Configuring a Call Home proxy server from the NetBackup Appliance Shell Menu
      4.  
        Understanding the Call Home workflow
    3. About SNMP
      1.  
        About the Management Information Base (MIB)
  11. Remote Management Module (RMM) security
    1.  
      Introduction to IPMI configuration
    2.  
      Recommended IPMI settings
    3.  
      RMM ports
    4.  
      Enabling SSH on the Remote Management Module
    5.  
      Replacing the default IPMI SSL certificate
  12. STIG and FIPS conformance
    1.  
      OS STIG hardening for NetBackup appliance
    2.  
      Unenforced STIG hardening rules
    3.  
      FIPS 140-2 conformance for NetBackup appliance
  13. Appendix A. Security release content
    1.  
      NetBackup Appliance security release content
  14.  
    Index

Understanding the Call Home workflow

This section explains the mechanism that Call Home uses to upload data from your appliance to the Veritas AutoSupport server.

Call Home uses HTTPS (secure and encrypted protocol) with port number 443 for all communication with Veritas AutoSupport servers. For Call Home to work correctly, ensure that your appliance has Internet access either directly, or through a proxy server to reach the Veritas AutoSupport servers. AutoSupport, a mechanism that monitors the appliance proactively, uses the Call Home data to analyze and resolve any issues that the appliance may encounter.

The appliance initiates all communications. On the appliance, make sure that you enable the proxy and/or the firewall to outbound 443/TCP TLS socket connections to the following site:https://api.appliance.veritas.com

The appliance Call Home feature uses the following workflow to communicate with AutoSupport servers:

  • Access a port to https://api.appliance.veritas.com every 24 hours.

  • Perform a self-test operation to https://api.appliance.veritas.com

  • If the appliance encounters an error state, all logs from past three days are gathered along with the current log.

  • The logs are then uploaded to the Veritas AutoSupport server for further analysis and support. These error logs are also stored on the appliance. You can access these logs from /log/upload/<date> folder.

  • If the error state persists three days later, the logs will be re-uploaded.