Veritas NetBackup™ Appliance Troubleshooting Guide

To roll back to an existing checkpoint from the appliance shell menu

1. Log on to the appliance as an administrator and open the appliance shell menu.
2. Enter the following command:

   Main_Menu > Support > Checkpoint Rollback

   The following interactive process begins. The shell menu informs you of the components that are reverted during this process. It also lists all of the existing checkpoints.

   Rolling back to an Appliance Checkpoint will restore the
   system back to the checkpoint's point-in-time. This can help
   undo any misconfiguration or system failures that might have
   occured.
   
   Rolling back to an Appliance Checkpoint will revert the following
   components:
           1) Appliance Operating System
           2) Appliance Software
           3) NetBackup Software
           4) Networking Configuration
           5) Any previously applied patches
           6) Backup data is not reverted
   
   The existing Appliance Checkpoints in the system are:
   ------------------------------------------------------------
   (1) Checkpoint Name: User directed checkpoint
   Date Created: Fri Oct  5 09:27:32 2016
   Description: User checkpoint after configuring network
   ------------------------------------------------------------
   Please enter the checkpoint to rollback to (Available 
   options: 1 only):

3. Enter the number of the checkpoint that you want to use for the Rollback operation.
4. Enter Yes, if you want to automatically restart all appliances after the rollback completes.

   A reboot of the appliance is required to complete the
   checkpoint rollback. Reboot automatically after rollback (yes/no)?
   
   Automatically rebooting the appliance after the rollback will not
   provide you with an opportunity to review the progress/final
   status of the rollback. Are you sure you would like to automatically
   reboot the appliance (yes/no) yes

5. Enter Yes a second time to confirm that you want to restart the appliance automatically after the rollback operation completes.

   ----------------------------
   ROLLBACK OPTIONS AND SUMMARY
   ----------------------------
   Rollback to checkpoint name : [User directed checkpoint]
   Auto reboot after rollback? : [YES]
   
   The rollback reverts the entire system to the following versions:
   
   +------------------------------------------------------+
   |    Appliance    | Current Version | Reverted Version |
   |-----------------+-----------------+------------------|
   |app1.Veritas.com |NetBackup 8.0    |NetBackup 8.0     |
   |                 |Appliance 3.0    |Appliance 3.0     |
   |-----------------+-----------------+------------------|
   |app2.Veritas.com |NetBackup 8.0    |NetBackup 8.0     |
   |                 |Appliance 3.0    |Appliance 3.0     |
   +------------------------------------------------------+

6. Enter Yes to begin the rollback to a checkpoint operation.

   The following status is provided once the rollback operation is started.

   Rollback to checkpoint? (yes/no) yes
   - [Info] Stopping NetBackup Services...please wait.
   - [Info] PERFORMING REVERT TO USER CHECKPOINT
   - [Info] This takes approx. 15 to 20 mins. Please wait...
   - [Info] Rollback to Appliance Checkpoint (User directed 
            checkpoint) successful.
   
   A reboot of the appliance is required to complete the
   checkpoint rollback. Reboot now? (Type REBOOT to continue) REBOOT
   Rebooting the appliance now...
   - [Info] Rebooting app2.Veritas.com 
   
   Please reconnect to the appliance shell menu to continue
   using this appliance.
   
   The system is going down for reboot NOW!