Veritas NetBackup™ Appliance Troubleshooting Guide

Last Published:
Product(s): Appliances (5.1.1)
Platform: NetBackup Appliance OS

Where to find NetBackup appliance log files using the Browse command

Table: NetBackup appliance log file locations provides the location of the logs and the log directories that are accessible with the Support > Logs > Browse command.

Table: NetBackup appliance log file locations

Appliance log

Log file location

Configuration log

<DIR> APPLIANCE

config_nb_factory.log

Selftest report

<DIR> APPLIANCE

selftest_report

Host change log

<DIR> APPLIANCE

hostchange.log

NetBackup logs, Volume Manager logs, and the NetBackup logs that are contained in the openv directory

<DIR> NBU

  • <DIR> netbackup

  • <DIR> openv

  • <DIR> volmgr

Operating system (OS) installation log

<DIR> OS

boot.log

messages

Operating system (OS) audit log

<DIR> APPLIANCE

audit.log

NetBackup deduplication (PDDE) configuration script log

<DIR> PD

pdde-config.log

NetBackup Administrative web user interface log and the NetBackup web server log

<DIR> WEBGUI

  • <DIR> gui

  • <DIR> webserver

Device logs

/tmp/DataCollect.zip (software versions up to 3.1.2)

/log/DataCollect.zip (software versions 3.2 and later)

You can download the DataCollect.zip file by logging into the log browser website with the Main > Support > LogBrowser Start command. Use the log browser desktop to map, share, and copy the logs.

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About NetBackup appliance log files