Veritas Flex Appliance Getting Started and Administration Guide

Last Published:
Product(s): Appliances (2.0.1)
Platform: Flex Appliance OS
  1. Product overview
    1.  
      Introduction to Veritas Flex Appliance
    2.  
      Flex Appliance terminology
    3.  
      About the Flex Appliance documentation
  2. Release notes
    1.  
      Flex Appliance 2.0.1 new features, enhancements, and changes
    2.  
      Supported update paths to this release
    3.  
      Operational notes
    4.  
      Flex Appliance 2.0.1 release content
  3. Getting started
    1.  
      Initial configuration guidelines and checklist
    2.  
      Performing the initial configuration
    3.  
      Adding a node
    4.  
      Accessing and using the Flex Appliance Shell
    5.  
      Accessing and using the Flex Appliance Console
    6.  
      Setting the date and time for appliance nodes
    7.  
      Common tasks in Flex Appliance
  4. Managing network settings
    1.  
      Creating a network bond
    2.  
      Deleting a network bond
    3.  
      Configuring a network interface
    4. Managing the appliance Fibre Channel ports
      1.  
        Viewing the devices that are connected to the Fibre Channel ports
    5.  
      Changing DNS or Hosts file settings
  5. Managing users
    1.  
      Overview of the Flex Appliance default users
    2.  
      Changing the password policy
    3. Managing Flex Appliance Console users and tenants
      1.  
        Adding a tenant
      2.  
        Editing a tenant
      3.  
        Removing a tenant
      4.  
        Adding a local user to the Flex Appliance Console
      5.  
        Connecting an Active Directory domain to the Flex Appliance Console
      6.  
        Importing an Active Directory user or user group to the Flex Appliance Console
      7.  
        Editing an Active Directory domain in the Flex Appliance Console
      8.  
        Changing a user password in the Flex Appliance Console
      9.  
        Expiring a user password in the Flex Appliance Console
      10.  
        Removing a user from the Flex Appliance Console
    4.  
      Changing the hostadmin user password in the Flex Appliance Shell
    5.  
      Changing the sysadmin user password in the Veritas Remote Management Interface
  6. Using Flex Appliance
    1. Managing the repository
      1.  
        Adding files to the repository
      2.  
        Removing the current appliance upgrade or update package from the repository
    2.  
      Creating application instances
    3.  
      Managing application instances from Flex Appliance and NetBackup
    4. Managing application instances from Flex Appliance
      1.  
        Resizing instance storage
      2.  
        Editing instance network settings
      3.  
        Assigning Fibre Channel ports to an instance
      4.  
        Unassigning Fibre Channel ports from an instance
      5. Managing application add-ons on instances
        1.  
          Installing application add-ons
        2.  
          Uninstalling application add-ons
        3.  
          Changing the application add-on installation order
      6.  
        Viewing instance performance metrics
      7.  
        Clearing a configuration error status on an application instance
    5. Upgrading application instances
      1.  
        Warnings and considerations for instance rollbacks
    6. About Flex Appliance upgrades and updates
      1.  
        Upgrading Flex Appliance
      2.  
        Updating Flex Appliance
  7. Appliance security
    1.  
      Security overview
    2. About lockdown mode
      1.  
        Changing the lockdown mode
  8. Monitoring the appliance
    1. About AutoSupport and Call Home
      1.  
        Registering an appliance
      2.  
        Viewing Call Home information
      3.  
        Configuring Call Home settings
      4.  
        Deleting and disabling Call Home settings
    2. Monitoring the hardware from the Flex Appliance Shell
      1.  
        Viewing node information
      2.  
        Viewing Primary Storage Shelf information on a Veritas 53xx Appliance
      3.  
        Viewing Expansion Storage Shelf information on a Veritas 53xx Appliance
      4.  
        Viewing Storage Shelf information on a Veritas 5250 Appliance
    3.  
      Viewing hardware faults
    4.  
      Viewing system data
  9. Reconfiguring the appliance
    1.  
      Performing a factory reset
    2.  
      Performing a reimage
    3.  
      Recovering storage data after a factory reset or a reimage
    4.  
      Performing a storage reset
    5.  
      Removing a node
    6.  
      Viewing or resetting the storage shelf order on a Veritas 5250 Appliance
  10. Troubleshooting guidelines
    1.  
      General troubleshooting steps
    2.  
      Generating a One-Time Password and unlocking access in lockdown mode
    3.  
      Gathering logs

Upgrading Flex Appliance

Use the following procedure to upgrade the Flex Appliance software from version 2.0.1 to a later release.

Note:

If more than the Veritas-tested number of Fibre Channel devices or paths are connected to the appliance, Veritas recommends that you disable the ports or disconnect the devices before you begin this procedure. When the procedure is complete, reenable or reconnect them. You may need to rescan the ports from the Fibre Channel interfaces page.

See Managing the appliance Fibre Channel ports.

To upgrade Flex Appliance

  1. On the Flex Appliance Console, click the Repository icon in the left-side navigation bar and navigate to the Appliance upgrades and updates tab.
  2. Make sure that the upgrade package you want to use is located in the repository. See Managing the repository.
  3. Navigate to System topology > Application instances to check the status of the application instances.
  4. Do one of the following:
    • If you have a single-node appliance, stop all running instances.

    • If you have a multi-node appliance, stop all running instances or select the node that you want to upgrade first and relocate all of its instances to the other node.

  5. On the node that you want to upgrade, use the Veritas Remote Management Interface to log in to the Flex Appliance Shell. If you have a multi-node appliance and chose to relocate instances, log in to the node that has no running instances.

    Note:

    Veritas recommends that you log in from the Veritas Remote Management Interface instead of an SSH session to perform an upgrade. To access the Veritas Remote Management Interface, refer to the initial configuration procedure. See Performing the initial configuration.

  6. Enter the following command:

    system upgrade

    Follow the prompts to enter the file name of the upgrade package and start the upgrade.

    Note that the percent complete that shows for the upgrade progress can pause for approximately 15 minutes. This behavior is normal.

    Warning:

    Do not start any application instances while the upgrade is in progress.

  7. After the upgrade processes run, a prompt appears to restart the node. Confirm the restart to complete the upgrade, or you can restart it at a later time with the system restart apply-upgrade command.

    Warning:

    If you have a multi-node appliance, do not restart both nodes at the same time.

  8. When the upgrade process is done, refresh your browser cache and sign back in to the Flex Appliance Console.
  9. If you have a multi-node appliance, stop or relocate all instances on the other node.

    Then repeat the upgrade on the other node.

  10. Once the upgrade has completed on all nodes, you must decide whether you want to commit the new version or roll back to the previous version.

    Note:

    Some operations are restricted until you commit or roll back, or if the nodes are running different software versions. You also should not edit any settings during these times. Upgrade both nodes and complete the rest of this procedure to restore full functionality.

    Do one of the following:

    • To commit the new version, run the following command.

      system upgrade-commit

      If you have a multi-node appliance, you only need to run this command on one of the nodes.

    • To roll back to the previous version, stop all instances on the appliance and then run the following command:

      system rollback

      If you have a multi-node appliance, you must run this command on all nodes.

      Warning:

      If you have a multi-node appliance, you must roll back all nodes before you perform any other operations, including retrying an upgrade. Complete the rollback and restart on the first node before proceeding with the next node.

  11. The upgrade is now complete. Refresh your browser cache before you sign back in to the Flex Appliance Console.