Veritas NetBackup™ CloudPoint Install and Upgrade Guide

Last Published:
Product(s): NetBackup & Alta Data Protection (10.0)
  1. Section I. CloudPoint installation and configuration
    1. Preparing for CloudPoint installation
      1.  
        About the deployment approach
      2.  
        Deciding where to run CloudPoint
      3.  
        About deploying CloudPoint in the cloud
      4.  
        Meeting system requirements
      5. CloudPoint host sizing recommendations
        1.  
          CloudPoint sizing recommendations for cloud platforms
      6.  
        CloudPoint extension sizing recommendations
      7.  
        Creating an instance or preparing the host to install CloudPoint
      8.  
        Installing container platform (Docker, Podman)
      9.  
        Creating and mounting a volume to store CloudPoint data
      10.  
        Verifying that specific ports are open on the instance or physical host
      11.  
        Preparing CloudPoint for backup from snapshot jobs
    2. Deploying CloudPoint using container images
      1.  
        Before you begin installing CloudPoint
      2.  
        Installing CloudPoint in the Docker environment
      3.  
        Installing CloudPoint in the Podman environment
      4.  
        Verifying that CloudPoint is installed successfully
      5.  
        Restarting CloudPoint
    3. Deploying CloudPoint extensions
      1.  
        Before you begin installing CloudPoint extensions
      2.  
        Downloading the CloudPoint extension
      3.  
        Preparing to install the extension on a VM
      4.  
        Installing the CloudPoint extension on a VM
      5.  
        Preparing to install the extension on a managed Kubernetes cluster (AKS) in Azure
      6.  
        Preparing to install the extension on a managed Kubernetes cluster (EKS) in AWS
      7.  
        Install extension using the Kustomize and CR YAMLs
      8.  
        Installing the CloudPoint extension on Azure (AKS)
      9. Installing the CloudPoint extension on AWS (EKS)
        1.  
          Install extension using the extension script
      10.  
        Managing the extensions
    4. CloudPoint cloud plug-ins
      1.  
        How to configure the CloudPoint cloud plug-ins?
      2. AWS plug-in configuration notes
        1.  
          Prerequisites for configuring the AWS plug-in
        2.  
          Configuring AWS permissions for CloudPoint
        3.  
          AWS permissions required by CloudPoint
        4.  
          Before you create a cross account configuration
      3. Google Cloud Platform plug-in configuration notes
        1.  
          Google Cloud Platform permissions required by CloudPoint
        2.  
          Configuring a GCP service account for CloudPoint
        3.  
          Preparing the GCP service account for plug-in configuration
      4. Microsoft Azure plug-in configuration notes
        1.  
          Configuring permissions on Microsoft Azure
        2.  
          About Azure snapshots
      5. Microsoft Azure Stack Hub plug-in configuration notes
        1.  
          Configuring permissions on Microsoft Azure Stack Hub
        2.  
          Configuring staging location for Azure Stack Hub VMs to restore from backup
    5. CloudPoint storage array plug-ins
      1.  
        How to configure the CloudPoint storage array plug-ins?
      2. NetApp plug-in configuration notes
        1.  
          NetApp plug-in configuration parameters
        2.  
          Configuring a dedicated LIF for NetBackup access
        3.  
          Supported CloudPoint operations on NetApp storage
      3.  
        ACL configuration on NetApp array
      4. Nutanix Files plug-in configuration notes
        1.  
          Nutanix Files plug-in configuration prerequisites
        2.  
          Nutanix Files plug-in considerations and limitations
        3.  
          Supported CloudPoint operations on Nutanix Files File Server
        4. Troubleshooting NetBackup issues for Nutanix Files
          1.  
            Backup jobs for Nutanix Files fail due to snapshot import and export operations failures
          2.  
            Plug-in configuration may fail if the Nutanix Files version is unsupported
      5.  
        Configuring ACL for Nutanix array
      6. Dell EMC Unity array plug-in configuration notes
        1.  
          Dell EMC Unity array plug-in configuration parameters
        2.  
          Supported Dell EMC Unity arrays
        3.  
          Supported CloudPoint operations on Dell EMC Unity arrays
      7. FUJITSU AF/DX plug-in configuration notes
        1.  
          FUJITSU AF/DX plug-in configuration parameters
        2.  
          Supported CloudPoint operations on FUJITSU AF/DX models
      8. NetApp NAS plug-in configuration notes
        1.  
          NetApp NAS plug-in configuration parameters
        2.  
          Supported CloudPoint operations on NetApp NAS models
      9. Dell EMC PowerStore plug-in configuration notes
        1.  
          Dell EMC PowerStore plug-in configuration parameters
        2.  
          Supported CloudPoint operations on Dell EMC PowerStore models
      10. Dell EMC PowerStore NAS plug-in configuration notes
        1.  
          Dell EMC PowerStore NAS plug-in configuration parameters
        2.  
          Supported CloudPoint operations on Dell EMC PowerStore NAS models
      11. Dell EMC PowerFlex plug-in configuration notes
        1.  
          Dell EMC PowerFlex plug-in configuration parameters
        2.  
          Supported CloudPoint operations on Dell EMC PowerFlex models
      12. Dell EMC XtremIO SAN plug-in configuration notes
        1.  
          Dell EMC XtremIO SAN plug-in configuration parameters
        2.  
          Supported CloudPoint operations on Dell EMC XtremIO SAN models
      13. Pure Storage FlashArray plug-in configuration notes
        1.  
          Supported Pure Storage FlashArray models
        2.  
          Supported CloudPoint operations on Pure Storage FlashArray models
      14. Pure Storage FlashBlade plug-in configuration notes
        1.  
          Pure Storage FlashBlade plug-in configuration parameters
        2.  
          Supported CloudPoint operations on Pure Storage FlashBlade models
      15. IBM Storwize plug-in configuration notes
        1.  
          IBM Storwize plug-in configuration parameters
        2.  
          Supported CloudPoint operations on IBM Storwize models
      16. HPE RMC plug-in configuration notes
        1.  
          RMC plug-in configuration parameters
        2.  
          Supported HPE storage systems
        3.  
          Supported CloudPoint operations on HPE storage arrays
      17. HPE XP plug-in configuration notes
        1.  
          HPE XP plug-in configuration parameters
        2.  
          Supported CloudPoint operations on HPE XP storage arrays
      18. Hitachi plug-in configuration notes
        1.  
          Hitachi plug-in configuration parameters
        2.  
          Supported Hitachi storage arrays
        3.  
          Supported CloudPoint operations on Hitachi arrays
      19. Hitachi (HDS VSP 5000) plug-in configuration notes
        1.  
          Hitachi (HDS VSP 5000) plug-in configuration parameters
        2.  
          Supported CloudPoint operations on Hitachi (HDS VSP 5000) array
      20. InfiniBox plug-in configuration notes
        1.  
          InifiniBox plug-in configuration parameters
        2.  
          Supported CloudPoint operations on InfiniBox arrays
      21. Dell EMC PowerScale (Isilon) plug-in configuration notes
        1.  
          Dell EMC PowerScale (Isilon) plug-in configuration prerequisites
        2.  
          Supported CloudPoint operations on Dell EMC PowerScale (Isilon) plug-in
      22. Dell EMC PowerMax and VMax plug-in configuration notes
        1.  
          Dell EMC PowerMax and VMax plug-in configuration prerequisites
        2.  
          Supported CloudPoint operations on Dell EMC PowerMax and VMax
      23. Qumulo plug-in configuration notes
        1.  
          Qumulo plug-in configuration prerequisites
        2.  
          Qumulo plug-in considerations and limitations
        3.  
          Supported CloudPoint operations on Qumulo plug-in
    6. CloudPoint application agents and plug-ins
      1.  
        Microsoft SQL plug-in configuration notes
      2. Oracle plug-in configuration notes
        1.  
          Optimizing your Oracle database data and metadata files
      3.  
        About the installation and configuration process
      4.  
        Preparing to install the Linux-based agent
      5.  
        Preparing to install the Windows-based agent
      6.  
        Downloading and installing the CloudPoint agent
      7.  
        Registering the Linux-based agent
      8.  
        Registering the Windows-based agent
      9.  
        Configuring the CloudPoint application plug-in
      10.  
        Configuring VSS to store shadow copies on the originating drive
      11.  
        Creating a NetBackup protection plan for cloud assets
      12.  
        Subscribing cloud assets to a NetBackup protection plan
      13.  
        Restore requirements and limitations for Microsoft SQL Server
      14.  
        Restore requirements and limitations for Oracle
      15.  
        Additional steps required after an Oracle snapshot restore
      16.  
        Steps required before restoring SQL AG databases
      17.  
        Recovering a SQL database to the same location
      18.  
        Recovering a SQL database to an alternate location
      19. Additional steps required after a SQL Server snapshot restore
        1.  
          Steps required after a SQL Server disk-level snapshot restore to new location
      20.  
        Additional steps required after restoring SQL AG databases
      21.  
        SQL snapshot or restore and granular restore operations fail if the Windows instance loses connectivity with the CloudPoint host
      22.  
        Disk-level snapshot restore fails if the original disk is detached from the instance
      23.  
        Additional steps required after restoring an AWS RDS database instance
    7. Protecting assets with CloudPoint's agentless feature
      1.  
        About the agentless feature
      2. Prerequisites for the agentless configuration
        1.  
          Configuring SMB for Windows (Optional)
        2.  
          Configuring WMI security for Windows (optional)
      3.  
        Configuring the agentless feature
      4.  
        Configuring the agentless feature after upgrading CloudPoint
    8. Volume Encryption in NetBackup CloudPoint
      1.  
        About volume encryption support in CloudPoint
      2.  
        Volume encryption for Azure
      3.  
        Volume encryption for GCP
      4.  
        Volume encryption for AWS
    9. CloudPoint security
      1.  
        Configuring security for Azure and Azure Stack
      2.  
        Configuring the cloud connector for Azure and Azure Stack
      3.  
        CA configuration for Azure Stack
      4.  
        Securing the connection to CloudPoint
  2. Section II. CloudPoint maintenance
    1. CloudPoint logging
      1.  
        About CloudPoint logging mechanism
      2. How Fluentd-based CloudPoint logging works
        1.  
          About the CloudPoint fluentd configuration file
        2.  
          Modifying the fluentd configuration file
      3.  
        CloudPoint logs
      4.  
        Agentless logs
      5.  
        Troubleshooting CloudPoint logging
    2. Upgrading CloudPoint
      1.  
        About CloudPoint upgrades
      2.  
        Supported upgrade path
      3.  
        Upgrade scenarios
      4.  
        Preparing to upgrade CloudPoint
      5. Upgrading CloudPoint
        1.  
          Upgrade in Docker environment
        2.  
          Upgrade in Podman environment
      6.  
        Upgrading CloudPoint using patch or hotfix
      7. Migrating and upgrading CloudPoint
        1.  
          Before you begin migrating CloudPoint
        2.  
          Migrate and upgrade CloudPoint on RHEL 8.5 or 8.4
      8.  
        Post-upgrade tasks
    3. Uninstalling CloudPoint
      1.  
        Preparing to uninstall CloudPoint
      2.  
        Backing up CloudPoint
      3.  
        Unconfiguring CloudPoint plug-ins
      4.  
        Unconfiguring CloudPoint agents
      5.  
        Removing the CloudPoint agents
      6.  
        Removing CloudPoint from a standalone Docker host environment
      7.  
        Removing CloudPoint extensions - VM-based or managed Kubernetes cluster-based
      8.  
        Restoring CloudPoint
    4. Troubleshooting CloudPoint
      1.  
        Troubleshooting CloudPoint

Steps required after a SQL Server disk-level snapshot restore to new location

Perform these steps after you have restored a disk-level SQL Server snapshot from the NetBackup UI. These steps are required only if the snapshot is restored to a new location. New location refers to a new host that is different from the one where the SQL instance is running.

Note:

These steps are applicable only in case of a SQL Server instance snapshot restore to a new location. These are not applicable for a SQL Server database snapshot restore.

Clear the read-only mode of the new disk attached to the host

Perform the following steps

  1. Connect to the new Windows host where the SQL Server instance is running.

    Ensure that you use an account that has administrator privileges on the host.

  2. Open a command prompt window. If Windows UAC is enabled on the host, open the command prompt in the Run as administrator mode.
  3. Start the diskpart utility using the following command:

    diskpart

  4. View the list of disks on the new host using the following command:

    list disk

    Identify the new disk that is attached due to the snapshot restore operation and make a note of the disk number. You will use it in the next step.

  5. Select the desired disk using the following command:

    select disk <disknumber>

    Here, <disknumber> represents the disk that you noted in the earlier step.

  6. View the attributes of the selected disk using the following command:

    attributes disk

    The output displays a list of attributes for the disk. One of the attributes is read-only, which we will modify in the next step.

  7. Modify the read-only attribute for the selected disk using the following command:

    attributes disk clear readonly

    This command changes the disk to read-write mode.

  8. Bring the disk online.

    From the Windows Server Manager console, navigate to Files and Storage Devices > Disks and then right click on the newly attached disk and select Bring online.

  9. Assign drive letters to the volumes on the disk that you brought online in the earlier step. Drive letters are required to view the shadow copies associated with each volume on the disk.

    Go back to the command prompt window and perform the following steps:

    • View the list of volumes on the new host using the following command:

      list volume

      From the list of volumes displayed, identify the volume for which you want to assign, modify, or remove a drive letter.

    • Select the desired volume using the following command:

      select volume <volnumber>

      Here, <volnumber> represents the volume that you noted in the earlier step.

    • Assign a drive letter to the selected volume using the following command:

      assign letter=<driveletter>

      Here, <driveletter> is the drive letter that you wish to assign to the volume. Ensure that the specified drive letter is not already in use by another volume.

    • Repeat these steps to assign a drive letter to all the SQL Server volumes on the disk.

  10. Quit the diskpart utility using the following command:

    exit

    Do not close the command prompt yet; you can use the same window to perform the remaining steps described in the next section.

Revert shadow copy using the Microsoft DiskShadow utility

Perform the following steps

  1. From the same command window used earlier, start the diskshadow command interpreter in the interactive mode using the following command:

    diskshadow

  2. View the list of all the shadow copies that exist on the new host. Type the following command:

    list shadows all

    Identify the shadow copy that you want to use for the revert operation and make a note of the shadow copy ID. You will use the shadow ID in the next step.

  3. Revert the volume to the desired shadow copy using the following command:

    revert <shadowcopyID>

    Here, <shadowcopyID> is the shadow copy ID that you noted in the earlier step.

  4. Exit the DiskShadow utility using the following command:

    exit

Attach .mdf and .ldf files to the instance database

Perform the following steps:

  1. Ensure that the disk-level snapshot restore operation has completed successfully and a new disk is created and mounted on the application host.
  2. Log on to Microsoft SQL Server Management Studio as a database administrator.
  3. From the Object Explorer, connect to an instance of the SQL Server Database Engine and then click to expand the instance view.
  4. In the expanded instance view, right-click Databases and then click Attach.
  5. In the Attach Databases dialog box, click Add and then in the Locate Database Files dialog box, select the disk drive that contains the database and then find and select all the .mdf and .ldf files associated with that database. Then click OK.

    The disk drive you selected should be the drive that was newly created by the disk-level snapshot restore operation.

  6. Wait for the requested operations to complete and then verify that the database is available and is successfully discovered by NetBackup.