Search <book_title>...

NetBackup™ Installation Guide

Last Published: 2024-03-27

Product(s): NetBackup & Alta Data Protection (10.4)

Creating the user account to support the NetBackup web server

Beginning with NetBackup 8.0, the NetBackup primary server includes a configured web server to support critical backup operations. This web server operates under user account elements with limited privileges. These user account elements must be available on each primary server (or each node of a clustered primary server).

You can use numerous procedures to create users and groups in operating systems. Some specific approaches are shown but other methods may accomplish the same goal. The home directory path, user name, and group names are not hard-coded, and can be changed. The default local user name is nbwebsvc, and the default local group name is nbwebgrp.

Note:

For Linux platforms, the UID must be the same for each local account in a clustered environment. Be sure that the local accounts are defined consistently on all cluster nodes.

To create the user account and the user group on Linux

Create the local group with the command shown:
Command: # groupadd group_name
Example: # groupadd nbwebgrp
Create the local user account with the command shown:
Command: # useradd -g group_name -c comment -d /usr/openv/wmc user_name
Example: # useradd -g nbwebgrp -c 'NetBackup Web Services application account' -d /usr/openv/wmc nbwebsvc

To create the user account and the user group on Windows

Note:

You must use domain accounts in clustered environments on Windows.

Note:

Web service user account names are limited to 20 characters.

Create the local user account with the command shown:
Command: C:\>net user user_name StrongPassword /add (where StrongPassword is a strong password to associate with the account)
Example: C:\>net user nbwebsvc 1U*s7lQ# /add
Create the local group with the command shown:
Command: C:\>net localgroup group_name /add
Example: C:\>net localgroup nbwebgrp /add
Make the new user a member of the new group with the command shown:
Command: C:\>net localgroup group_name user_name /add
Example: C:\>net localgroup nbwebgrp nbwebsvc /add
Grant the Log On As a Service right to the new user as follows:
- Go to Control Panel > Administrative Tools > Local Security Policy.
- Under Security Settings, click Local Policies and then User Rights Assignment.
- Right-click on Log on as a service and select Properties.
- Add the local user.
- Save your changes and close the Log on as a service properties dialog.

Installation of the NetBackup primary server fails if any of these requirements are not met. On Windows, you are asked to provide the password for the user account as part of the installation process.