Service and License Agreements
Current Agreements
This page provides information about our standard terms and conditions for Veritas* solutions. Relevant documents and postings include:
- Software – please see the License Agreement and related Product Use Rights supplement, if any applies
- Services – please see the Services Agreements including Services Terms and Services Descriptions
- *Please note, Veritas products released before January 29, 2016 may contain Symantec branding. As new versions of the products are released, Veritas will update branding in the product to Veritas branding. Even though end user license agreements and other product branding may refer to “Symantec”, all such references are understood to mean, and all associated rights and obligations shall apply to, Veritas. For avoidance of doubt, please note for customers who download, install or use Veritas software in Australia, New Zealand or the Pacific Islands, your Veritas licensor is Veritas Storage (Singapore) Pte Ltd.
Suite Terms. The Suite is sold under the Veritas Corporate, Academic or Government Licensing Program terms, together with the following additional terms, depending on the form factor of the Suite components. Additional terms are either set forth below or posted on https://www.veritas.com/about/legal/license-agreements.
- 360 Data Management Suite Certificate – the terms provided together with the purchase confirmation certificate;
- Software License – the License Agreement and the associated Product Use Rights supplement;
- Software Support – Veritas’ Essential Support or Basic Maintenance terms, as applicable; and
- Cloud – Hosted Services Terms and related Services Description.
360 Data Management Suite Certificate
360 Data Management Suite certificate
License Agreement
Product Use Rights
360 Data Management Suite – Hybrid Subscription
2.0 Components
360 Data Management Suite – Perpetual/Subscription
2.0 Components
360 Data Management Suite – Term Subscription
2.0 Components
License Agreement
GBL EULA 3.0 | Appliance 3340 Hardware Warranty Agreement | Appliance 3340 Expansion Kits Hardware Warranty Agreement
Product Use Rights
License Agreement
GBL EULA 3.0 (English)
GBL EULA 3.0 (French)
GBL EULA 3.0 (German)
GBL EULA 3.0 (Italian)
GBL EULA 3.0 (Japanese)
GBL EULA 3.0 (Korean)
GBL EULA 3.0 (Spanish)
GBL EULA 3.0 (Portuguese - Brazilian)
GBL EULA 3.0 (Russian)
GBL EULA 3.0 (Chinese - Simplified)
GBL EULA 3.0 (Chinese - Traditional)
Backup Exec Hardware Warranty Agreement: PDF
Backup Exec Expansion Kits Hardware Warranty Agreement: PDF
Backup Exec Appliance Expansion Kit Hardware Agreement: 3600
Backup Exec Appliance 3600 Appliance Software Agreement: 3600
Backup Exec Appliance 3600 Appliance Hardware Agreement: 3600
Backup Exec Deduplication Assessment Tool: PDF
Backup Exec Infrastructure Manager: 12.5
Backup Exec Management Plug-In 1.1 for Kaseya: 1.1
Backup Exec Partner Toolkit 1.0: 1.0
Backup Exec Plug-in for Kaseya: 12.5
Backup Exec R2 Appliance: PDF
Product Use Rights
Backup Exec 20.2 (English)
Backup Exec 20.2 (French)
Backup Exec 20.2 (German)
Backup Exec 20.2 (Italian)
Backup Exec 20.2 (Japanese)
Backup Exec 20.2 (Korean)
Backup Exec 20.2 (Spanish)
Backup Exec 20.2 (Portuguese - Brazilian)
Backup Exec 20.2 (Russian)
Backup Exec 20.2 (Chinese - Simplified)
Backup Exec 20.2 (Chinese - Traditional)
License Agreement
Services Agreement
Business Critical Account Manager: Services Terms Global English 2018-08, Service Description English 2018-08Premier: Services Terms Global English 2018-08, Service Description English 2018-08
Product Family Add-On Service: Services Terms Global English 2018-08, Service Description English 2018-08
Remote Product Specialist: Services Terms Global English 2018-08, Service Description English 2018-08
Verified Support: Services Terms 2008-05
Verified Support Cleared Support Engineer (Assigned): Services Terms 2008-05
Verified Support Cleared Support Engineer (Dedicated): Services Terms 2008-05
Verified Support Cleared Account Manager: Services Terms 2008-05
License Agreement
Supplemental Software License Agreement for Veritas Software Products Installed on Cloud Service Provider Environments
License Agreement
Cluster File System: 5.1
HP-UX: 5.0.1
HP-UX 11i v3: 5.0.1
Linux Release Train: 5.0.1
IBM Power Series RU4: 5.0
IBM Power Series: 5.0.3
Oracle RAC for IBM Power Series RU4: 5.0
Oracle RAC for IBM Power Series RU3: 5.0.3
High Availability Solutions: 5.1
High Availability Unix & Linux: 6.0
High Availability Solutions on HP-UX 11i v3: 5.0.1
High Availability for IBM Power Series RU4: 5.0
High Availability for IBM Power Series: 5.0.3
License Agreement
Services Agreement
Program Agreement
License Agreement
License Agreement
GBL EULA 3.0 (English)
GBL EULA 3.0 (French)
GBL EULA 3.0 (German)
GBL EULA 3.0 (Italian)
GBL EULA 3.0 (Japanese)
GBL EULA 3.0 (Korean)
GBL EULA 3.0 (Spanish)
GBL EULA 3.0 (Portuguese - Brazilian)
GBL EULA 3.0 (Russian)
GBL EULA 3.0 (Chinese - Simplified)
GBL EULA 3.0 (Chinese - Traditional)
Product Use Rights
License Agreement
License Agreement
License Agreement
Appliance Software: GBL EULA 2.0
Appliance Hardware Agreement: 8.2 9.1
Product Use Rights
Services Agreement
Training Units: Services Certificate Global English 2017-03
Training Days: Services Certificate Global English 2017-03
Terms of Sale
License Agreement
Services Agreement
Trial Services Terms Global English 2016-05
Services Terms Global English 2018-01
Service Description English 2017-11
Product Use Rights
Product Use Rights
License Agreement
GBL EULA 3.0 | 5340 Hardware Warranty Agreement | 5340 Expansion Kits Hardware Warranty Agreement
License Agreement
Program Agreement
License Agreement
Freemium License Agreement
GBL EULA 3.0
Product Use Rights
HyperScale for OpenStack: 2.0
HyperScale for Containers: 2.0
License Agreement
License Agreement
GBL EULA 3.0 (English)
GBL EULA 3.0 (Japanese)
GBL EULA 3.0 (Chinese - Simplified)
Product Use Rights
7.3.1 (English)
7.3.1 (Japanese)
7.3.1 (Chinese - Simplified)
7.4
License Agreement
GBL EULA 2.0 (English)
GBL EULA 2.0 (Japanese)
GBL EULA 2.0 (Chinese - Simplified)
GBL EULA 3.0
Product Use Rights
License Agreement
Program Agreement
Service Agreement
Services Terms Global English 2018-01
Service Description 2016-06
Services Agreement
Managed Backup Services: Services Terms Global English 2017-11, Service Description English 2018-07
Managed Enterprise Vault: Services Terms Global English 2016-04, Service Description English 2018-07
License Agreement
License Agreement
NetBackup 8.1: GBL EULA 3.0
NetBackup Appliance: GBL EULA 3.0
NetBackup Database Agents: GBL EULA 3.0
vCenter Plug-in for NetBackup: 7.7
5330 Appliance Software EULA: 2.6.1, 2.7.1
5330 Appliance Hardware Agreement: 5330
5330 Appliance Hardware Agreement Expansion Kits: 5330
5340 Appliance Hardware Agreement: 5340
5340 Appliance Hardware Agreement Expansion Kits: 5340
nbdeployutil: EULA
NetBackup Self-Service: GBL EULA 3.0
PureDisk: 6.6
Realtime: 7.0
Realtime (General Public License): 7.0
RealTime Protection: 6.5
Product Use Rights
NetBackup Self-Service: 8.1.2
NetBackup Appliance: 3.1.1
NetBackup: 8.1.1
Database Agents: 8.1 MySQL Agent | 8.1 Hadoop Agent | 8.1 Nutanix Agent | 8.1 PostgreSQL Agent | 8.1 MariaDB Agent | 8.1.1, 8.1.2 HBase Agent | 8.1.2 MongoDB
NetBackup Virtual Appliance: 3.1
License Agreement
Terms of Service
License Agreement
License Agreement
License Agreement
5.1: 5.1
Unix & Linux: 6.1
Windows: 6.1
Cluster File System and High Availability_Linux/Unix 6.0.1: 6.1
DB2 for IBM Power Series RU4: 5.0
DB2 for IBM Power Series: 5.0.3
HP-UX: 5.0.1
HP-UX 11i: 5.0.1
for IBM Power Series: 5.0.3
Oracle on HP-UX 11i v3: 5.0.1
Oracle RAC on HP-UX 11i v3 : 5.0.1
Oracle RU4 for IBM Power Series: 5.0
Oracle for IBM Power Series: 5.0.3
Oracle RAC: 5.1
Oracle RAC Unix & Linux: 6.1
Sybase ASE CE Unix & Linux: 6.1
Sybase for IBM Power Series RU4: 5.0
Sybase for IBM Power Series: 5.0.3
High Availability: 6.2
High Availability Console: 6.1
High Availability Solutions on HP-UX 11i: 5.0.1
High Availability Unix & Linux: 6.1
High Availability for Windows: 6.0.1
High Availability Solutions for Windows*: 6.0
DB2 HA for IBM Power Series RU4: 5.0
DB2 HA for IBM Power Series: 5.0.3
HA for IBM Power Series RU4: 5.0
HA for IBM Power Series: 5.0.3
Sybase HA for IBM Power Series RU4: 5.0
Sybase HA for IBM Power Series: 5.0.3
Basic RU4 for IBM Power Series: 5.0
Basic RU3 for IBM Power Series: 5.0.3
Basic: 5.1
Basic Unix & Linux: 6.1
Basic for Windows: 6.1
Scalable File Server: 5.5
Scalable File Server SP1: 5.5
*This EULA will apply to all licenses of Storage Foundation High Availability Windows 5.1.x purchased on or after May 23, 2011
License Agreement
Services Agreement
Basic Maintenance: Services Terms Global English 2018-01
Courtesy Support Terms: Services Terms Global English 2015-10
Essential Support: Services Terms Global English 2018-01
Extended Technical Support: Services Terms Global English 2017-04
Remote Access Support Terms: Services Terms Global English 2015-10
License Agreement
GBL EULA 3.0 (English)
GBL EULA 3.0 (French)
GBL EULA 3.0 (German)
GBL EULA 3.0 (Italian)
GBL EULA 3.0 (Japanese)
GBL EULA 3.0 (Korean)
GBL EULA 3.0 (Spanish)
GBL EULA 3.0 (Portuguese - Brazilian)
GBL EULA 3.0 (Russian)
GBL EULA 3.0 (Chinese - Traditional)
GBL EULA 3.0 (Chinese - Simplified)
Product Use Rights
License Agreement
GBL EULA 3.0
7330 Hardware Agreement
7330 Hardware Agreement Expansion Kit
Services Agreement
Product Use Rights
Appliance Software 1.2.7 (English)
Appliance Software 2.0 (English)
2.9 (English)
Terms of Service
License Agreement
Services Agreement
License Agreement
Archived Agreements
This page provides information about our standard terms and conditions for Veritas solutions. Relevant documents and postings include:
- Software – please see the License Agreement and related Product Use Rights supplement, if any applies
- Services – please see the Services Agreements including Services Terms and Services Descriptions
2.0 Components
The 360 Data Management Suite – Hybrid Subscription 1.0 offering components are as follows:
Bronze:
- NetBackup Complete Edition v8.0 (Perpetual Software License);
- Enterprise Vault 12.1.2 File Management (Subscription Software License);
- Information Map (Cloud Subscription Service).
Silver:
- NetBackup Complete Edition v8.0 (Perpetual Software License);
- Enterprise Vault 12.1.2 File Management (Subscription Software License);
- Information Map (Cloud Subscription Service);
- Resiliency Platform 2.2 (Subscription Software License).
Gold:
- NetBackup Complete Edition v8.0 (Perpetual Software License);
- Enterprise Vault 12.1.2 File Management (Subscription Software License);
- Information Map (Cloud Subscription Service);
- Resiliency Platform 2.2 (Subscription Software License);
- Velocity 2.0 (Subscription Software License);
- Access 7.2.1 (Subscription Software License).
2.0 Components
The 360 Data Management Suite – Term Subscription 1.0 offering components are as follows:
Bronze:
- NetBackup Complete Edition v8.0 (Subscription Software License);
- Enterprise Vault 12.1.2 File Management (Subscription Software License);
- Information Map (Cloud Subscription Service).
Silver:
- NetBackup Complete Edition v8.0 (Subscription Software License);
- Enterprise Vault 12.1.2 File Management (Subscription Software License);
- Information Map (Cloud Subscription Service);
- Resiliency Platform 2.2 (Subscription Software License).
Gold:
- NetBackup Complete Edition v8.0 (Subscription Software License);
- Enterprise Vault 12.1.2 File Management (Subscription Software License);
- Information Map (Cloud Subscription Service);
- Resiliency Platform 2.2 (Subscription Software License);
- Velocity 2.0 (Subscription Software License);
- Access 7.2.1 (Subscription Software License).
Program Agreement
License Agreement
2010: 2010 | 2010 R2 | 2010 R3
2012: 2012
2014, 2014 SP1: 2014 | 2014 SP1
Backup Exec 15: PDF
Backup Exec 15 FP2: EULA
Backup Exec 15 FP3: EULA
Backup Exec 15 FP4: PUR
Backup Exec 15 FP5: PUR
Backup Exec 16:
GBL EULA 2.0 (English)
GBL EULA 2.0 (French)
GBL EULA 2.0 (German)
GBL EULA 2.0 (Italian)
GBL EULA 2.0 (Japanese)
GBL EULA 2.0 (Korean)
GBL EULA 2.0 (Spanish)
GBL EULA 2.0 (Portuguese - Brazilian)
GBL EULA 2.0 (Russian)
GBL EULA 2.0 (Chinese - Simplified)
GBL EULA 2.0 (Chinese - Traditional)
Product Use Rights
Backup Exec 20.1 (English)
Backup Exec 20.1 (French)
Backup Exec 20.1 (German)
Backup Exec 20.1 (Italian)
Backup Exec 20.1 (Japanese)
Backup Exec 20.1 (Korean)
Backup Exec 20.1 (Spanish)
Backup Exec 20.1 (Portuguese - Brazilian)
Backup Exec 20.1 (Russian)
Backup Exec 20.1 (Chinese - Simplified)
Backup Exec 20.1 (Chinese - Traditional)
Backup Exec (6Nov17)
Backup Exec (6Nov2017) (French)
Backup Exec (6Nov2017) (German)
Backup Exec (6Nov2017) (Spanish)
Backup Exec (6Nov2017) (Portuguese - Brazilian)
Backup Exec (6Nov2017) (Italian)
Backup Exec (6Nov2017) (Russian)
Backup Exec (6Nov2017) (Japanese)
Backup Exec (6Nov2017) (Korean)
Backup Exec (6Nov2017) (Chinese - Simplified)
Backup Exec (6Nov2017) (Chinese - Traditional)
16 FP1 (English)
16 (English)
16 (French)
16 (German)
16 (Spanish)
16 (Portuguese - Brazilian)
16 (Italian)
16 (Russian)
16 (Japanese)
16 (Korean)
16 (Chinese - Simplified)
16 (Chinese - Traditional)
16 FP2 (English)
16 FP2 (French)
16 FP2 (German)
16 FP2 (Spanish)
16 FP2 (Portuguese - Brazilian)
16 FP2 (Italian)
16 FP2 (Russian)
16 FP2 (Japanese)
16 FP2 (Korean)
16 FP2 (Chinese - Simplified)
16 FP2 (Chinese - Traditional)
Services Agreement
360 Data Management Product Family: Services Terms Global English 2015-10, Service Description English 2017-09
Advanced Access: Services Terms Global English 2015-10, Service Description English 2015-10
Assist: Services Terms Global English 2015-10, Service Description English 2015-10
BCAM Add-On Service: Services Terms Global English 2015-10, Service Description English 2015-10
BCE Add-On Service: Services Terms Global English 2015-10, Service Description English 2017-03
Extended Support: Services Terms Global English 2010-06
Global: Service Description English 2016-09, Services Terms Global English 2015-10, Service Description English 2017-06
Premier: Services Terms Global English 2015-10, Service Description English 2017-06, Service Description English 2015-10, Service Description English 2016-04, Service Description English 2016-11
Premier Plus: Services Terms Global English 2015-10, Service Description English 2016-04, Services Terms Global English 2015-10, Service Description English 2017-06
Premier Points: Services Terms Global English 2015-10, Service Description English 2015-11
Product Family Add-On Service: Services Terms Global English 2015-10, Service Description English 2017-06, Service Description English 2014-05
Remote Call Center Add-On Service: Service Description English 2014-05, Service Description English 2016-04, Services Terms Global English 2015-10, Service Description English 2017-06
Remote Product Specialist: Services Terms Global English 2015-10, Service Description English 2015-10
License Agreement
Product Use Rights
Cognitive Object Storage v1.5
Services Agreement
License Agreement
GBL EULA 2.0 (English)
GBL EULA 2.0 (French)
GBL EULA 2.0 (German)
GBL EULA 2.0 (Italian)
GBL EULA 2.0 (Japanese)
GBL EULA 2.0 (Korean)
GBL EULA 2.0 (Spanish)
GBL EULA 2.0 (Portuguese - Brazilian)
GBL EULA 2.0 (Russian)
GBL EULA 2.0 (Chinese - Simplified)
GBL EULA 2.0 (Chinese - Traditional)
Product Use Rights
9.2 (English)
9.1 (English)
9.0 (English)
8.0 SP2 (English)
8.0 SP2 (French)
8.0 SP2 (German)
8.0 SP2 (Italian)
8.0 SP2 (Japanese)
8.0 SP2 (Korean)
8.0 SP2 (Spanish)
8.0 SP2 (Portuguese - Brazilian)
8.0 SP2 (Russian)
8.0 SP2 (Chinese - Simplified)
8.0 SP2 (Chinese - Traditonal)
License Agreement
License Agreement
License Agreement
Service Description English 2014-04
Service Description French 2014-04
Service Description German 2014-04
Service Description Italian 2014-04
Service Description Japanese 2014-04
Service Description Spanish 2014-04
Service Description Traditional Chinese 2014-04
Service Description English 2015-07
Services Agreements
Trial Services Terms Global English 2014-03
Services Terms Global English 2014-01
Services Terms Global English 2016-05
Service Description English 2016-05
Service Agreement
License Agreement
Product Use Rights
Services Agreement
Subscription Service Description English 2016-09Subscription Service Description English 2018-4
License Agreement
NetBackup: 6.0 | 7.5 | 7.6
GBL EULA 2.0
5230 Appliance Hardware Agreement: 5230
5230 Appliance Hardware Agreement Expansion Kits: 5230
5230 Appliance Software Agreement: 5230
5240 Appliance Hardware Agreement: 5240
5240 Appliance Hardware Agreement Expansion Kits: 5240
NetBackup Self-Service: 7.7.3 | 8.0 | 8.1
NetBackup: 8.1NetBackup: 7.7.3 | 8.0 (4Apr2017)
NetBackup: 8.0 (French 25Apr2017)
NetBackup: 8.0 (Japanese 25Apr2017)
NetBackup: 8.0 (Chinese - Simplified 25Apr2017)
NetBackup Appliance: 2.7.3 | 3.0 | 3.1
NetBackup Virtual Appliance: 3.0
License Agreement
Product Use Rights
License Agreement
Unix & Linux: 6.0 | 6.0.1
Windows: 5.1 | 6.0 | 6.0.1
Cluster File System and High Availability_Linux/Unix: 6.0.1
Oracle RAC Unix & Linux: 6.0 | 6.0.1
Sybase ASE CE Unix & Linux: 6.0 | 6.0.1
High Availability: 5.1 | 6.0.1
High Availability Console: 6.0.1
High Availability Unix & Linux: 6.0 | 6.0.1
High Availability Solutions for Windows*: 5.1
Basic Unix & Linux: 6.0 | 6.0.1
Basic for Windows: 6.0 | 6.0.1
*This EULA will apply to all licenses of Storage Foundation High Availability Windows 5.1.x purchased on or after May 23, 2011.
Services Agreement
Basic Maintenance: Services Terms Global English 2006-09 | Services Terms Global English 2017-08 | Services Terms Global English 2018-01
Essential Support: Services Terms Global English 2006-09 | Services Terms Global English 2017-08 | Services Terms Global English 2018-01
Extended Technical Support: Services Terms Global English 2016-11
License Agreement
Backup Exec System Recovery 2010:
2010
2011
2013
Linux 2013
Management Solution
Solution 2013
Monitor 2013
GBL EULA 2.0 (English)
GBL EULA 2.0 (French)
GBL EULA 2.0 (German)
GBL EULA 2.0 (Italian)
GBL EULA 2.0 (Japanese)
GBL EULA 2.0 (Korean)
GBL EULA 2.0 (Spanish)
GBL EULA 2.0 (Portuguese - Brazilian)
GBL EULA 2.0 (Russian)
GBL EULA 2.0 (Chinese - Simplified)
GBL EULA 2.0 (Chinese - Traditional)
2013 R2
Product Use Rights
16 (English)
16 (French)
16 (German)
16 (Spanish)
16 (Portuguese - Brazilian)
16 (Italian)
16 (Russian)
16 (Japanese)
16 (Korean)
16 (Chinese - Simplified)
16 (Chinese - Traditional)
Services Agreement
Third-party Notices
Veritas offerings may include third-party materials that are subject to a separate license. Those materials are specified in a Third-party Notices document which may either be posted below on this site and/or included in the ReadMe file or Documentation for the applicable offering.
License Agreement
Third-party Notices
Third-party Notices
Third-party Notices
Third-party Notices
Third-party Notices
NetBackup Self-Service: 8.0
NetBackup: 7.6 | 7.6.0.2 | 7.6.0.3 | 7.6.0.4 | 7.6.1 | 7.7 | 7.7.1 | 7.7.2 |
7.7.3 | 8.0 | 8.1 | 8.1.1
NetBackup Appliance: 2.6 | 2.6.0.2 and 1.4.4 | 2.6.0.3 and 1.4.4 | 2.6.0.4 | 2.6.1 | 2.6.1.1 | 2.6.1.2 | 2.7.1 | 2.7.2 | 2.7.3 | 3.0 | 3.1 | 3.1.1
NetBackup Virtual Appliance: 3.0 | 3.1 | 3.1.1
Third-party Notices
Third-party Notices
Third-party Notices
Third-party Notices
Third-party Notices
Virtualization Unix & Linux: 6.0
