Product Documentation
- Section I. Overview and planning
- Introduction to Resiliency Platform
- About Resiliency Platform features and components
- Replication in a Resiliency Platform deployment
- About Veritas Resiliency Platform Data Mover
- Recovery options using Resiliency Platform
- Deployment checklist
- System requirements
- Manage licenses
- Using the Web Console
- Introduction to Resiliency Platform
- Section II. Deploying and configuring the virtual appliances
- Deploy and configure
- Deploying the virtual appliances in AWS through AWS Marketplace
- Deploying the virtual appliances in AWS using OVA files
- Deploying the Data Gateway in AWS
- Deploying the virtual appliances in Azure using PowerShell script
- Deploying the virtual appliances in Azure through Azure Marketplace
- Deploying the virtual appliances in vCloud
- Deploying the virtual appliances in HUAWEI CLOUD
- Deploying the virtual appliances in Orange Recovery Engine
- About configuring the Resiliency Platform components
- Virtual appliance security features
- About hotfixes
- Apply Updates
- About applying updates to Resiliency Platform
- Setting up the YUM server
- Deploy and configure
- Section III. Setting up and managing the resiliency domain
- Managing the resiliency domain
- Getting started with a new Resiliency Platform configuration
- Managing Resiliency Managers
- Managing Infrastructure Management Servers
- Managing on-premises data centers
- Managing cloud configurations
- Managing private cloud configurations
- Integrating with NetBackup
- Integrating with InfoScale Operations Manager
- Managing the resiliency domain
- Section IV. Adding the asset infrastructure
- Manage Resiliency Platform host assets
- Prerequisites for adding hosts
- Removing hosts
- Preparing host for replication
- Manage VMware assets
- Managing VMware virtualization servers
- Prerequisites for adding VMware virtualization servers
- Prerequisites for adding VMware virtualization servers
- Managing VMware virtualization servers
- Manage Veritas Replication VIB
- Manage Hyper-V assets
- Manage Gateways
- About Replication Gateway pair
- Managing Data Gateway
- Manage enclosure assets
- Adding a discovery host
- Configuration prerequisites for adding storage enclosures to an IMS
- Adding storage enclosures
- Adding RecoverPoint appliance for replication
- Manage Resiliency Platform host assets
- Section V. Managing networks
- Manage networks
- About network objects
- Manage settings
- Managing user authentication and permissions
- Configuring authentication domains
- Managing user authentication and permissions
- Manage networks
- Section VI. Working with resiliency groups
- Organize assets
- Viewing resiliency group details
- Manage virtual business services
- Organize applications
- Managing custom applications
- Managing service objectives
- Organize assets
- Section VII. Configuring for disaster recovery
- Configure using Resiliency Platform Data Mover
- Managing virtual machines for remote recovery (DR) in Amazon Web Services
- Prerequisites for configuring VMware virtual machines for recovery to AWS
- AWS Customization options panel
- Managing virtual machines for remote recovery (DR) to Azure
- Managing virtual machines for remote recovery (DR) to OpenStack
- Managing virtual machines for remote recovery (DR) to HUAWEI CLOUD
- Managing virtual machines for remote recovery (DR) to Orange Recovery Engine
- Managing virtual machines for remote recovery (DR) in vCloud Director
- Managing virtual machines for remote recovery (DR) using Resiliency Platform Data Mover
- Managing physical machines for remote recovery (DR) using Resiliency Platform Data Mover
- Configure using NetBackup
- Configure using 3rd party replication technology
- Preparing VMware virtual machines for using array-based replication
- Preparing Hyper-V virtual machines for using array-based replication
- Managing virtual machines for remote recovery (DR) using 3rd party replication technology
- Managing applications for remote recovery (DR)
- Preparing VMware virtual machines for using array-based replication
- Configure using Resiliency Platform Data Mover
- Section VIII. Managing disaster recovery
- Perform DR operations for virtual machines
- Performing the rehearsal operation for virtual machines
- Perform DR operations on a VBS
- Perform DR operations for applications
- Evacuate assets
- Manage Resiliency Plans
- About custom script
- Perform DR operations for virtual machines
- Section IX. Product settings
- View activities
- Manage reports
- View logs
- Manage Risk Notifications
- Managing settings for alerts and notifications and miscellaneous product settings
- Section X. Using Resiliency Platform APIs
- Section XI. Troubleshooting and Using command line interface
- Troubleshoot
- Recovery of Resiliency Platform components from disaster scenarios
- Resolving the Admin Wait state
- Use klish menu
- Use Application Enablement SDK
- Troubleshoot
Troubleshooting: Copy file from the virtual appliance
The Resiliency Platform components are deployed as virtual appliances. These are secured and closed systems so it is not possible to copy any files into these appliances or copy any files from these appliances. Files that are needed to be copied from the appliance are the log files, log directories, or heap dump files.
Using sftp-session start get command in klish menu, you can download the required files from the virtual appliances. The file transfer between the SFTP client and the appliance is done using Secure File Transfer Protocol (SFTP) service. This command will start a new SFTP session for the user other than admin user. You are asked for the options like get logs or get heap-dump. A temporary user is created for the current SFTP session. You have to create password for that user as per the password policy. Password should be created for every new session. If a session is not stopped and you run another start session command, you are not allowed to create a new session. Only one active session is allowed per SFTP session. The Klish option configures the SFTP server either for read-only or read-write access.
Using sftp-session stop command, you can stop the SFTP session, remove the temporarily created user and delete the user directory.
Using get command, you can download the files from the virtual appliances.
To copy log files from virtual appliance:
- Log in into the virtual appliance (Resiliency Manager, IMS or Replication Gateway).
- On Klish prompt, go into utilities view and type the command sftp-session start get logs to copy the log file from the virtual appliance.
- Provide password for the temporary user created. After the password is created, you can see list of the host names of the NICs whose SSH is enabled in that virtual appliance.
- Log in into SFTP server using SFTP client like WinSCP client. Provide the host name of the SSH enabled NIC and the password that is created in step 3. On the SFTP server you will have read-write access to the /Upload folder. You can download the required logs and directories from the folder.
- Using sftp-session stop command, you can stop the current session.
To copy heap dump files from the virtual appliance
- Log in into the virtual appliance (Resiliency Manager, IMS, or Replication Gateway).
- On Klish prompt, go into utilities view and type the command sftp-session start get heap-dump to copy the heap dump file from the virtual appliance.
- Provide password for the temporary user created. After the password is created, you can see list of the host names of the NICs whose SSH is enabled in that virtual appliance.
- Log in into SFTP server using SFTP client like WinSCP client. Provide the host name of the SSH enabled NIC and the password that is created in step 3. On the SFTP server you have read-write access to the /upload folder. You can download the required heap dump files from the folder.
- Using sftp-session stop command, you can stop the current session.
See Klish menu options for Resiliency Manager.