Veritas NetBackup™ Appliance SNMP Trap Reference Guide

Last Published:
Product(s): Appliances (3.0)
Platform: NetBackup Appliance OS

vrtsstoragestatusTrap

OID: 1.3.6.1.4.1.48328.3.9.1.22

Note:

The vrtsstoragestatusTrapapplies only to the NetBackup 53xx appliances with software release 2.7.1, 2.7.2 or 2.7.3.

Description

The vrtsstoragestatusTrap monitors the status of the appliance storage system as a whole. If you receive an alert, it means that the storage system has experienced an error.

Note:

A Storage Status error or warning cannot be acknowledged to suppress notifications.

Resolution

Check the SNMP trap or the email alert that you received for additional information to help you determine the exact issue that occurred. You can also check the Monitor > Hardware page of the administrative web UI.

Based on the information from the email alert, take one of the following actions:

To troubleshoot this issue in the shell menu

  1. Use the command Monitor > Hardware ShowHealth.
  2. Browse to the Primary Storage Shelf section and Expansion Storage Shelf section.
  3. Verify the status of all the components.

    • If you locate an error, see the related documentation for your appliance to troubleshoot.

    • If you found no error, while the storage status continues to be not optimal, contact Veritas Technical Support for more assistance.

To troubleshoot this issue in the web console

  1. Browse to the Monitor > Hardware page.
  2. Verify the status of all the components in the Summary of the NetBackup Storage Shelf.

    • If you locate an error, click the hardware component icon for details and find the troubleshooting information in the Veritas Help Center.

    • If you found no error, while the storage status continues to be not optimal, contact Veritas Technical Support for more assistance.