Important Update: Cohesity Products Documentation
All Cohesity product documentation are now managed via the Cohesity Docs Portal: https://docs.cohesity.com/HomePage/Content/home.htm. Some documentation available here may not reflect the latest information or may no longer be accessible.
Appliance AutoSupport Reference Guide
- Product overview
- Architecture
- Call Home security
- Configuring AutoSupport client settings on NetBackup and Access appliances
- Configuring client settings on a Flex appliance
- Configuring client settings on a NetBackup Flex Scale Appliance
- NetBackup Product Improvement Program
- Appendix A. Frequently Asked Questions
Data privacy
Cohesity AutoSupport collects limited configuration data that some customers may deem sensitive, such as the appliance hostname and IP addresses. This data is collected for the sole purpose of providing Cohesity Technical Support with additional context for troubleshooting purposes. Cohesity recognizes the sensitivity of this data in the eyes of the customer and upholds stringent practices to secure it. Cohesity AutoSupport adheres to the European GDPR rules and regulations.
For more information about how Cohesity manages customer privacy and our commitment to GDPR refer to the following site.