Veritas™ Appliance AutoSupport Reference Guide
- Product overview
- Architecture
- Call Home security
- Configuring AutoSupport client settings on NetBackup and Access appliances
- Configuring client settings on a Flex appliance
- Configuring client settings on a NetBackup Flex Scale Appliance
- NetBackup Product Improvement Program
- Appendix A. Frequently Asked Questions
Enabling or disabling the NetBackup Product Improvement Program
The NetBackup Product Improvement Program is automatically enabled by default upon installation of a NetBackup integrated appliance. You can disable the Product Improvement Program as follows:
By disabling Call Home
By default, the NetBackup Product Improvement Program is tied to the Call Home enablement function. To enable or disable the Product Improvement Program, enable or disable Call Home.
Note:
Disabling Call Home is not recommended, as it affects the ability of the appliance to report error conditions to Veritas, and can also delay the response time to repair failures.
Note:
Since the NetBackup Product Improvement Program is also tied to the Call Home enablement function, disabling or enabling the Call Home functionality at any time resets the TELEMETRY_UPLOAD value back to a factory default state.