Veritas™ Appliance AutoSupport Reference Guide

To set up email alerts:

1. Use any one of the following options to log in using the user account that you created:

   • Use a user account with both Appliance Administrator and Administrator role, or a user account with only an Appliance administrator role to log in to the NetBackup Flex Scale web interface https://ManagementServerIPorFQDN/webui where ManagementServerIPorFQDN is the public IP address, the FQDN, or the short host name that you specified for the NetBackup Flex Scale management server and API gateway during the cluster configuration, and then in the left pane click Cluster Management > Cluster settings > AutoSupport.

   • Use a user account with an Appliance Administrator role to log in to the NetBackup Flex Scale infrastructure management console https://ManagementServerIPorFQDN:14161 where ManagementServerIPorFQDN is the public IP address, the FQDN, or the short host name that you specified for the NetBackup Flex Scale management server and API gateway during the cluster configuration, and then in the left pane click Settings > AutoSupport.

     Note:

     If you access the NetBackup Flex Scale infrastructure management console by using the short host name from a node, set the DNS settings (name server, domain name, and search domain) or ensure that the entry for mapping the short host name to an IP address exists in the hosts file of the node.

2. Click Email service settings and specify the following details:

   Parameter	Description
   Notification interval	Time interval in minutes between subsequent notifications. The time interval must be greater than zero and a multiple of 15.
   SMTP server	Host name or the IP address of the SMTP server that is used to send email notifications for the alerts generated by the appliance.
   Server port	Port number for the SMTP server. The default port is 25.
   Software administrator email	Email address of the administrators who are the recipients of the software-related email alerts. Use a comma to separate multiple email addresses.
   Hardware administrator email	Email address of the administrators who are the recipients of the hardware-related email alerts. Use a comma to separate multiple email addresses.
   Sender email	Source email address that is used to send email alerts.
   SMTP account	User name to access the SMTP account.
   Password	Password for the user name if authentication is required to access the SMTP account.
   Encryption Enabled	Turn on to use a secure connection and to encrypt communication with the SMTP server. By default, the communication is not encrypted.

3. Click Save.

   A notification is displayed. Click View details to view the status and progress of each of the tasks.

4. Optionally, click Test configuration to verify the settings. A test email is sent to the configured email addresses. If the test email is not received, contact your system administrator for assistance.