Veritas Alta™ Archiving : Folder Sync 1.14.0 Administration Guide

Last Published:
Product(s): Veritas Alta Archiving (1.0)
  1. About Folder Sync
    1.  
      About this guide
    2.  
      About Exchange Online folder synchronization
    3.  
      About Folder Sync
    4.  
      About support for multiple instances of Folder Sync
    5.  
      Changes introduced in version 1.14.0
    6.  
      Changes introduced in version 1.13.3
    7.  
      Changes introduced in version 1.13
    8.  
      Folder Sync revision history
  2. Requirements for Folder Sync
    1.  
      Compatibility with Microsoft Exchange
    2.  
      Folder Sync Microsoft SQL Server requirements
    3.  
      Where to install Folder Sync
    4. Requirements for the servers on which Folder Sync is installed
      1.  
        Installing the Azure Active Directory module for Windows PowerShell
  3. Preparing the service and admin accounts for Folder Sync
    1.  
      Service account and administration account requirements for Folder Sync
    2.  
      Creating the Folder Sync service account
    3.  
      Preparing the administration account for Exchange 2016 or 2013
    4.  
      Preparing the administration account for Exchange 2010
    5.  
      Preparing the administration account for Exchange 2007
    6.  
      Preparing an administration account for Office 365
  4. Installing or upgrading Folder Sync
    1.  
      About installing or upgrading Folder Sync
    2.  
      Performing a new installation of Folder Sync 1.14.0
    3.  
      Upgrading from the Folder Sync 1.13 original release or later
    4.  
      Upgrading from Folder Sync 1.12
    5.  
      Upgrading from Folder Sync 1.11 or earlier versions
  5. Configuring the Folder Sync task
    1.  
      Configuring the settings for the Folder Sync task
    2.  
      Restarting the Folder Sync task
  6. Running and scheduling Folder Sync synchronizations
    1.  
      About performing and scheduling Folder Sync synchronizations
    2. Performing a "Run Now" Folder Sync synchronization
      1.  
        About the Reset Mailbox(es) option
    3.  
      Configuring scheduled Folder Sync synchronizations
    4.  
      About Folder Sync scheduling and choosing a scheduling strategy
    5.  
      Creating scheduled Folder Sync synchronization events
    6.  
      Selecting the mailboxes to target for scheduled Folder Sync synchronizations
    7.  
      Changing the iterative restart period for scheduled Folder Sync synchronization events
  7. Monitoring and managing Folder Sync
    1.  
      About monitoring and managing Folder Sync
    2. Viewing the All Mailboxes table
      1.  
        Contents of the All Mailboxes table
    3. Viewing the Folder Sync job list
      1.  
        Contents of the Folder Sync job list
    4. Viewing the Folder Sync mailbox report
      1.  
        Contents of the Folder Sync mailbox report
    5. Viewing the Folder Sync status report
      1.  
        Contents of the Folder Sync status report
    6.  
      Disabling or enabling Folder Sync from the Veritas Alta View Compliance and Governance Management Console
    7.  
      Viewing the Folder Sync synchronization status of an account from the Veritas Alta View Compliance and Governance Management Console
  8. Troubleshooting Folder Sync
    1.  
      About the Folder Sync event log errors and log files
    2.  
      Folder Sync fails to work for some mailboxes
    3.  
      Troubleshooting occasional time-outs of the Folder Sync service

Contents of the Folder Sync mailbox report

Table: Contents of the ArchiveTools Folder Sync mailbox report lists the information that the Folder Sync mailbox report includes.

Table: Contents of the ArchiveTools Folder Sync mailbox report

Column heading

Description

Mailbox name

The display name of the mailbox for which information is provided.

Mailbox Identity

An integer that identifies this mailbox.

Archived

True: Folder Sync has established that a provisioned account exists in Veritas Alta Archiving.

False: Folder Sync has been unable to identify a provisioned account exists in Veritas Alta Archiving.

Status

A code that indicates the folder synchronization status, as follows:

  • 1 - To be started. Folder synchronization has not run.

  • 2 - Started. Folder synchronization is in progress.

  • 3 - Stopped. The Folder Sync task stopped while folder synchronization was in progress.

  • 4 - Completed. Folder synchronization finished successfully.

  • 5 - Erred. An error occurred during processing. See the Event log column of the Folder Sync mailbox database entry for details.

  • 6 - Paused. Folder synchronization is paused.

Time of First Sync

The date and time when the first successful synchronization of the mailbox completed.

Time of Last Sync

The date and time when the most recent successful synchronization of the mailbox completed.

Time Started

The date and time when the most recent synchronization attempt started.

Time Stopped

The date and time when the most recent synchronization attempt finished.

Folder List

Click the Expand icon to see a list of folders that Folder Sync processed in the last synchronization.

Click any folder in the list to view a ArchiveTools Folder Sync folder report for the folder. The folder report lists details of the items that Folder Sync processed for the selected folder.

To return to the parent mailbox report, click the left arrow button above the folder report's title in the main pane.

More Information

Viewing the All Mailboxes table