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Veritas NetBackup™ Troubleshooting Guide

Last Published: 2019-07-01

Product(s): NetBackup (8.2)

Checking that PBX is set correctly

Two settings are vital to the correct functioning of PBX: Auth User (authenticated user) and Secure Mode. When PBX is installed, they are automatically set as required.

To check that PBX is set correctly

To display the current PBX settings, do one of the following:

On Windows, type the following:

install_path\VxPBX\bin\pbxcfg -p

Example output:

       Auth User:0 : localsystem
        Secure Mode: false
        Debug Level: 10
        Port Number: 1556
        PBX service is not cluster configured

Auth User must be localsystem and Secure Mode must be false.

On UNIX, type the following:

/opt/VRTSpbx/bin/pbxcfg -p

Example output:

       Auth User:0 : root
        Secure Mode: false
        Debug Level: 10
        Port Number: 1556
        PBX service is not cluster configured

Auth User must be root and Secure Mode must be false.

Reset Auth User or Secure Mode as needed:
- To add the correct user to the authenticated user list (UNIX example):
```
/opt/VRTSpbx/bin/pbxcfg -a -u root
```
- To set Secure Mode to false:
```
/opt/VRTSpbx/bin/pbxcfg -d -m
```
  For more information on the pbxcfg command, refer to the pbxcfg man page.