Enterprise Vault™ Upgrade Instructions

Last Published:
Product(s): Enterprise Vault (12.3)
  1. About this guide
    1.  
      Introducing this guide
    2. Where to get more information about Enterprise Vault
      1.  
        Enterprise Vault training modules
  2. Before you begin
    1.  
      Server upgrade paths
    2.  
      Documentation
  3. Points to note when upgrading
    1.  
      Order of upgrade in an environment with Compliance Accelerator or Discovery Accelerator
    2.  
      Silently installing Enterprise Vault from the command line
    3. Installing Outlook on the Enterprise Vault server
      1.  
        Upgrading to Outlook 2013 SP1 or 2016
    4.  
      Securing Enterprise Vault web applications
    5.  
      Weak protocols and ciphers are blocked
    6. Improved consistency when applying a retention period to items
      1.  
        Limiting the impact when updating moved item locations
    7.  
      Classification using Microsoft File Classification Infrastructure on Windows Server 2016
    8.  
      Data Classification Services does not support all the types of retention categories available in Enterprise Vault 12.3
    9.  
      eDiscovery Platform compatibility with Enterprise Vault
    10. Additional points to note when upgrading from Enterprise Vault 11.0 or 11.0.1
      1.  
        Vault Service account requires a new SQL permission
      2.  
        Enterprise Vault 12.3 requires uniform SQL collation
      3.  
        Enabling fast browsing for Enterprise Vault Search
      4.  
        Automatic migration of content conversion settings
  4. Steps to upgrade your system
    1.  
      Overview of the upgrade process
  5. Enterprise Vault server preparation
    1.  
      About Enterprise Vault server preparation
    2. Backing up the system
      1.  
        Backing up Enterprise Vault data
      2.  
        Backing up changed language files
    3.  
      Updating required Windows features
    4.  
      Running Enterprise Vault Deployment Scanner
    5.  
      Setting database permissions
    6.  
      Allowing the MSMQ queues to empty
    7.  
      Checking the archiving and expiry schedules
  6. Single server: upgrading the Enterprise Vault server software
    1.  
      About upgrading a single Enterprise Vault server
    2.  
      Installing on a single server
    3.  
      Upgrading the Enterprise Vault databases
    4.  
      Backing up the upgraded Enterprise Vault databases
    5.  
      Starting all the Enterprise Vault services
  7. Multiple servers: upgrading the Enterprise Vault server software
    1.  
      About upgrading multiple Enterprise Vault servers
    2.  
      Installing on multiple servers
    3.  
      Upgrading the Enterprise Vault databases
    4.  
      Backing up the upgraded Enterprise Vault databases
    5.  
      Starting all the Enterprise Vault services
  8. Veritas Cluster Server: upgrading the Enterprise Vault server software
    1.  
      About upgrading a Veritas cluster
    2.  
      Installing the Enterprise Vault server software
    3.  
      Upgrading the Enterprise Vault databases
    4.  
      Backing up the upgraded Enterprise Vault databases
    5.  
      Starting all the Enterprise Vault services
  9. Windows Server Failover Clustering: upgrading the Enterprise Vault server software
    1.  
      About upgrading a Windows Server Failover Cluster
    2.  
      Installing the Enterprise Vault server software
    3.  
      Upgrading the Enterprise Vault databases
    4.  
      Backing up the upgraded Enterprise Vault databases
    5.  
      Starting all the Enterprise Vault services
  10. Upgrading standalone Administration Consoles
    1.  
      About upgrading standalone Administration Consoles
    2.  
      Upgrading a standalone Administration Console (wizard)
    3.  
      Installing Enterprise Vault (command line)
    4.  
      Creating an activation configuration file (Windows 7 only)
  11. Upgrading Enterprise Vault Reporting
    1.  
      Upgrading Enterprise Vault Reporting
    2.  
      Installing the Enterprise Vault Reporting component
    3.  
      Running the Enterprise Vault Reporting Configuration utility
  12. Upgrading MOM and SCOM
    1.  
      Upgrading MOM
    2. Upgrading the Enterprise Vault SCOM management pack
      1.  
        About the supplied management packs
      2.  
        About the upgrade procedure
  13. Upgrading Exchange Server forms
    1.  
      About upgrading Exchange Server forms
  14. Upgrading Domino mailbox archiving
    1.  
      About upgrading Domino mailbox archiving
    2.  
      Domino client version required to run EVInstall.nsf
    3.  
      Preparing for the upgrade of Domino mailbox archiving
    4.  
      Upgrading Domino mailbox archiving
    5.  
      Granting the Domino archiving user access to mail files
    6.  
      Identifying internal mail recipients
    7.  
      Run the Domino provisioning task
  15. Upgrading the FSA Agent
    1.  
      Compatible versions of the FSA Agent and Enterprise Vault server
    2.  
      About upgrading the FSA Agent
    3.  
      Upgrading FSA Agent services that are clustered for high availability
    4.  
      Upgrading the FSA Agent on a target Windows file server from the Administration Console
    5.  
      Upgrading the FSA Agent on an FSA Reporting proxy server from the Administration Console
    6.  
      Upgrading the FSA Agent manually
  16. Upgrading Enterprise Vault Office Mail App
    1.  
      About upgrading Enterprise Vault Office Mail App
  17. Upgrading OWA Extensions
    1.  
      About upgrading OWA Extensions
    2.  
      Upgrading Enterprise Vault OWA 2010 Extensions
  18. Upgrading SharePoint Server components
    1.  
      About upgrading the SharePoint components
    2.  
      Upgrading the Enterprise Vault SharePoint components
  19. Upgrading SMTP archiving
    1.  
      Required and optional tasks when upgrading SMTP Archiving
    2. Checking the SMTP journaling type configuration
      1.  
        Finding SMTP targets that are assigned to unsupported archive types
    3.  
      Checking the permissions of the SMTP Archiving task account
    4.  
      Checking the 'Journal report processing' advanced SMTP policy setting
    5.  
      Checking the 'Selective Journal Archiving' site setting
    6.  
      About upgrading legacy SMTP archiving components
    7.  
      Migrating existing targets to provisioning groups
    8.  
      Reconfiguring targets that are configured for target address rewriting to use multiple archives
  20. Upgrading your Enterprise Vault sites to use Enterprise Vault Search
    1.  
      About Enterprise Vault Search
    2.  
      Server requirements for Enterprise Vault Search
    3.  
      Defining search policies for Enterprise Vault Search
    4.  
      Allowing privileged Enterprise Vault Search users to restore items to other users' mailboxes
    5. Setting up provisioning groups for Enterprise Vault Search
      1.  
        Changing the order in which Enterprise Vault processes the search provisioning groups
    6.  
      Creating and configuring Client Access Provisioning tasks for Enterprise Vault Search
    7. Configuring user browsers for Enterprise Vault Search
      1.  
        Configuring the Block Untrusted Fonts feature in Windows 10
    8.  
      Configuring Enterprise Vault Search for use in Forefront TMG and similar environments
    9. Setting up Enterprise Vault Search Mobile edition
      1. Carrying out preinstallation tasks for Enterprise Vault Search Mobile edition
        1. Requirements for installing Enterprise Vault Search Mobile edition on a proxy server
          1.  
            Disabling unsafe cryptographic protocols and cipher suites
      2.  
        Installing Enterprise Vault Search Mobile edition
      3.  
        Configuring the maximum number of permitted login attempts to Enterprise Vault Search Mobile edition
      4.  
        Verifying the installation of Enterprise Vault Search Mobile edition
  21. Upgrading Enterprise Vault API applications
    1.  
      Upgrading any applications that use the Enterprise Vault API Runtime

Improved consistency when applying a retention period to items

Changes to the Vault Administration Console provide improved consistency and clarity in the way that Enterprise Vault applies a retention period to items. Some of these changes include changes to default behavior.

Table: Changes to Administration Console elements

Administration Console element

Changes made

Exchange Mailbox Policy dialog box > Existing Items tab

(In Enterprise Vault 11.0, this tab was called Moved Items)

This tab has been removed. The settings on the tab related to how retention was assigned to items whose shortcuts were moved from one mailbox folder to another. The settings also applied to existing shortcut items in the mailbox folder. On the Archive Settings tab of the Site Properties dialog box, the Update the category for existing items setting also controlled how retention was assigned to such items. The various setting names and their combined effect caused confusion.

In this release, the item movement behavior has been standardized across Enterprise Vault. That is:

  • The location of a moved item is always updated.

    See Limiting the impact when updating moved item locations.

  • The category of a moved item is updated. This is subject to site archive settings and classification policy settings.

  • The category of other, existing items in the folder is never changed.

  • The category of a moved item is updated, even if the original category was selected by a user, set by a custom filter, or set by PST migration. Again, this is subject to site archive settings and classification policy settings.

Site Properties dialog box > Archive Settings tab

The Allow user actions to update categories setting on this tab determines whether, when users perform actions that could potentially update the retention categories of their archived items, Enterprise Vault allows the updates to take place. For example, users may move archived items between folders to which you have applied different retention categories, or change the retention categories of items in Enterprise Vault Search, if permitted. Both actions can cause the retention categories of the items to change. The following options now let you control when Enterprise Vault updates the retention category of such items:

  • Always

  • If item expiry is the same or later, or the record type changes

Classification Policy Properties dialog box > Settings tab

This tab now provides an option, Prevent user actions from updating retention categories, with which you can block unwanted changes to the retention categories that the Enterprise Vault classification feature has assigned to archived items. For example, users can potentially update the retention categories by moving the items from one folder to another.

You can choose to block retention category updates in all instances or, if you use the Enterprise Vault records management feature, you can allow them in instances where this also causes the record types of the items to change.

Retention Category Properties dialog box > Details tab

(In Enterprise Vault 12.1 and earlier, this tab was called General)

The following options are available on this tab:

  • Prevent automatic deletion of expired items with this category

  • Prevent user deletion of items with this category

Consider the following situation:

  • An item in a mailbox folder has a retention category with a hold set on automatic deletion of expired items.

  • The user moves the item shortcut to a folder that has a different category assigned. The folder category does not have any holds set.

In previous releases, Enterprise Vault did not update the category in this situation. This behavior has now changed. Enterprise Vault updates the item category, subject to site and classification policy settings for allowing user actions to update categories on items. In this example, updating the category means that the hold on automatic deletion on expiry is removed. Similarly, a user action may cause a change of retention category from one that specifies a hold on user deletion to one that does not. This can lead to the removal of the hold on user deletion.

Search Policy Properties dialog box > Features tab

This tab now contains an option, Allow Retention Category to be changed, with which you can allow Enterprise Vault Search users to change the retention categories of the items in their archives. By default, this option is turned off.

This setting is subject to the site and classification policy settings that are described above.

For an overview of retention in Enterprise Vault 12.3, see the technical note Managing Retention.