Enterprise Vault™ Upgrade Instructions
- About this guide
- Before you begin
- Points to note when upgrading
- Installing Outlook on the Enterprise Vault server
- Improved consistency when applying a retention period to items
- Additional points to note when upgrading from Enterprise Vault 11.0 or 11.0.1
- Steps to upgrade your system
- Enterprise Vault server preparation
- Single server: upgrading the Enterprise Vault server software
- Multiple servers: upgrading the Enterprise Vault server software
- Veritas Cluster Server: upgrading the Enterprise Vault server software
- Windows Server Failover Clustering: upgrading the Enterprise Vault server software
- Upgrading standalone Administration Consoles
- Upgrading Enterprise Vault Reporting
- Upgrading MOM and SCOM
- Upgrading Exchange Server forms
- Upgrading Domino mailbox archiving
- Upgrading the FSA Agent
- Upgrading Enterprise Vault Office Mail App
- Upgrading OWA Extensions
- Upgrading SharePoint Server components
- Upgrading SMTP archiving
- Checking the SMTP journaling type configuration
- Upgrading your Enterprise Vault sites to use Enterprise Vault Search
- Setting up provisioning groups for Enterprise Vault Search
- Configuring user browsers for Enterprise Vault Search
- Setting up Enterprise Vault Search Mobile edition
- Upgrading Enterprise Vault API applications
Installing the Enterprise Vault server software
This section describes how to install the Enterprise Vault server software when the servers that run Enterprise Vault tasks are part of a Veritas cluster.
Note that Enterprise Vault does not support high-availability upgrades. You must install the server software on all nodes in the cluster before you start Enterprise Vault services or run the configuration wizard.
To prepare to upgrade the Enterprise Vault server software
- Log on to the active node as the Vault Service account.
- Use the VCS cluster administration tools to take all the Enterprise Vault service resources offline.
Note the following important points:
You must stop all Enterprise Vault services in the Enterprise Vault site. For example, stop the services on non-clustered servers, such as an Enterprise Vault Domino Gateway.
If you install on an Enterprise Vault Domino Gateway, make sure that the Domino server on the Enterprise Vault Domino Gateway is shut down and that
EVInstall.nsf
is not accessed locally.If there are multiple sites that share the Enterprise Vault Directory, you must also stop all Enterprise Vault services in the other sites.
- Stop any other local or remote services or applications that can lock Enterprise Vault files. For example:
Enterprise Vault Administration Console
Enterprise Vault Accelerator Manager service
- Close any applications that may be running on the server, including the Control Panel, Computer Management, Windows Services, and the Windows Event Viewer.
To use the wizard to install Enterprise Vault
- Load the Enterprise Vault media.
- If Windows AutoPlay is enabled on the server, Windows shows an AutoPlay dialog box. Click Run Setup.exe.
If AutoPlay is not enabled, use Windows Explorer to open the root folder of the installation media and then double-click the file
Setup.exe
. - In the list in the left pane of the Veritas Enterprise Vault Install Launcher window, click Enterprise Vault.
- Click Server Installation.
- In the right pane, click Upgrade existing server.
- Click Install. The Enterprise Vault installation wizard starts.
- Work through the installation wizard to upgrade the Enterprise Vault components.
- If the installation wizard prompts you to restart the server, restart and then log on again as the Vault Service account so that the installer can complete the upgrade.
- Install the Enterprise Vault software on the other servers in your Enterprise Vault environment, including any cluster failover nodes.
The following procedure describes how to upgrade the Enterprise Vault installation. If you want to add or remove components, see the "Installing Enterprise Vault" chapter in the Installing and Configuring guide for a complete description of the command-line options.
Caution:
If a system restart is needed during silent installation, the server restarts automatically. If the server restarts, log on again as the Vault Service account so that the installer can complete the upgrade.
To install Enterprise Vault from the command line
- Log on to the active node as the Vault Service account.
- Load the Enterprise Vault media.
- If Windows AutoPlay is enabled on the server, Windows shows an AutoPlay dialog box. Close the AutoPlay dialog box.
- Open a command prompt window and navigate to the following folder on the Enterprise Vault media:
\Veritas Enterprise Vault\Server\x64
- Run
setup (x64).exe
as follows:start /wait "" "setup (x64).exe" /s /clone_wait /v"COMPONENTS= Option [| Option ][...]"
- When the installation is complete, the installer re-enables the Enterprise Vault services. Do not start any Enterprise Vault services at this time.
- Install the Enterprise Vault software on the other servers in your Enterprise Vault environment, including any cluster failover nodes.