Veritas NetBackup™ OpsCenter Administrator's Guide
- Overview of NetBackup OpsCenter
- About OpsCenter
- About OpsCenter components
- About starting the OpsCenter console
- About OpsCenter console components
- About the View pane
- Sizing the Content pane
- About using tables
- Installing OpsCenter
- About planning an OpsCenter installation
- Installing OpsCenter on Windows and UNIX
- About OpsCenter upgrade on Windows and UNIX
- About post-installation tasks
- About uninstalling OpsCenter on Windows and UNIX
- About clustering OpsCenter
- Getting started with OpsCenter
- Administering OpsCenter
- About the services and processes used by OpsCenter
- OpsCenter server scripts on Windows and UNIX
- About OpsCenter database administration
- About backup and restore of OpsCenter and OpsCenter Analytics
- About communication ports and firewall considerations in OpsCenter
- About OpsCenter log files
- Understanding OpsCenter settings
- Setting user preferences
- About managing licenses
- Configuring the data purge period on the OpsCenter Server
- Configuring SMTP server settings for OpsCenter
- Adding host aliases in OpsCenter
- Merging objects (hosts) in OpsCenter
- Modifying tape library information in OpsCenter
- Copying a user profile in OpsCenter
- Setting report export location in OpsCenter
- About managing Object Types in OpsCenter
- About managing OpsCenter users
- About adding AD / LDAP user groups in OpsCenter
- About managing recipients in OpsCenter
- About managing cost analysis and chargeback for OpsCenter Analytics
- Understanding data collection
- About configuring data collection for NetBackup
- About the Breakup Jobs option
- Viewing primary server details and data collection status
- About configuring data collection for NetBackup
- Managing OpsCenter views
- About OpsCenter views
- About managing OpsCenter views
- Managing static views
- Managing dynamic views
- View filters in OpsCenter
- Monitoring NetBackup using OpsCenter
- Controlling the scope of Monitor views
- About monitoring NetBackup using the Overview tab
- About monitoring NetBackup jobs
- Monitor > Services view
- About monitoring Audit Trails
- Managing NetBackup using OpsCenter
- About managing alert policies
- About creating (or changing) an alert policy
- About managing NetBackup storage
- About managing NetBackup devices
- About Operational Restore and Guided Recovery operations
- About Operational Restores from OpsCenter
- About Guided Recovery
- Troubleshooting Guided Recovery
- About managing NetBackup Hosts
- About managing NetBackup Deployment Analysis
- Data compilation for the Capacity License report
- Generating a Capacity Licensing report
- Supporting Replication Director in OpsCenter
- Understanding and configuring OpsCenter alerts
- About using SNMP
- About using SNMP
- Reporting in OpsCenter
- About OpsCenter reports
- Report Templates in OpsCenter
- About managing reports in OpsCenter
- Creating a custom report in OpsCenter
- About managing My Reports
- About managing My Dashboard
- About managing reports folders in OpsCenter
- About managing report schedules in OpsCenter
- About managing time schedules in OpsCenter
- Appendix A. Attributes of NetBackup data
- Appendix B. Man pages for CLIs
- Appendix C. Creating views using CSV, TSV, and XML files
- Appendix D. Error messages in OpsCenter
Responding to alerts
You can manage OpsCenter alerts from the
view by adding comments or by assigning the alert to an individual for further review. You can also clear or acknowledge an alert. OpsCenter allows multiple users to process or take action on an alert.When you acknowledge an alert, you inform other users who see the alert that action on the alert occurred. If you clear an alert, you cannot perform any further activity on the alert (for example, assign or acknowledge). Cleared alerts do not appear in the alert view by default.
Note:
Under certain circumstances there may be issues among multiple OpsCenter users. For instance, an OpsCenter user comments on an alert while another OpsCenter user tries to clear the same alert.
The OpsCenter console displays active alerts by default (these are the alerts that have not been cleared). Some alerts (for example, Drive is Down) are cleared automatically when the condition is resolved.
You can view cleared alerts from List View) by using the Cleared or All Alerts filter.
view (The following alerts are cleared automatically when the condition is resolved:
Drive is Down
Lost Contact with Media Server
Service Stopped
Primary Server Unreachable
Frozen Media
Suspended Media
Disk Pool Full
Disk Volume Down
High Down Drives
High Frozen Media
High Suspended Media
Low Available Media
No Cleaning Tape
Low Disk Volume Capacity
Catalog Space Low
Catalog not backed up
Catalog backup disabled
Incomplete Job
Media Required for Restore
Zero Cleaning Left
Appliance Hardware Failure
Note:
You can also purge NetBackup alert data from
in the OpsCenter console based on a retention period that you specify. Any purged data is deleted permanently. This option is useful if you see OpsCenter performance degrade when there is a high number of alerts in the OpsCenter database.See Configuring the data purge period on the OpsCenter Server.
To acknowledge an alert
- In the OpsCenter console, select Monitor > Alerts.
- Select an alert from the table.
- Click Acknowledge.
To add a comment for an alert
- In the OpsCenter console, select Monitor > Alerts.
- Select an alert from the table.
- Click Add Comment. You can add a comment as a reminder to yourself or for other users.
To clear an alert
- In the OpsCenter console, select Monitor > Alerts.
- Select an alert from the table.
- Click More and then select Clear from the drop-down list.
To assign an alert to an individual
- In the OpsCenter console, select Monitor > Alerts.
- Select an alert from the table.
- Click Assign.
You can assign an alert to a user for their action or information.
- Select a user to whom you want to assign the alert.
- Click OK.
To change the policy that is associated with an alert
- In the OpsCenter console, select Monitor > Alerts.
- Select an alert from the table.
The Alert Policy Wizard is also used to create a policy.
- Click More and then select Edit Policy from the drop-down list.