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NetBackup™ Status Codes Reference Guide
Last Published:
2023-03-31
Product(s):
NetBackup (10.2)
- NetBackup status codes
- NetBackup status codes
- NetBackup KMS status codes
- NetBackup status codes
- Media Manager status codes
- Media Manager status codes
- Media Manager status codes
- Device configuration status codes
- Device configuration status codes
- Device configuration status codes
- Device management status codes
- Device management status codes
- Device management status codes
- Robotic status codes
- Robotic status codes
- Robotic status codes
- Robotic error codes
- Robotic error codes
- Robotic error codes
- Security services status codes
- Security services status codes
- Security services status codes
- NetBackup alert notification status codes
NetBackup status code: 9872
Explanation: Failed to get a token from the Snapshot Manager which is used to establish communication with on-host agent.
The Snapshot Manager services might not be running.
Recommended Action: Refer to the nbwebservice
and Snapshot Manager log and ensure that all Snapshot Manager services are running.
Click here to view technical notes and other information on the Veritas Technical Support website about this status code.