Trust Center

Customer Trust Portal

Our team is here to support you.

 

The Customer Trust Portal is an information security clearinghouse to respond to customer confidential information requests for proposals (RFPs), request for information (RFIs, assessment response, conference calls), and perform customer contract security language due diligence.

Public Sector Voluntary Product Accessibility Template VPAT/Section 508 (of U.S. Rehabilitation Act of 1973)

Please complete the following information to request Product VPATs.

 
  1. Upon clicking the link above, it will open your email application and populate the TO: field with our VPAT support email. In your message, please be as specific and provide as much information as possible. This can include:
    • Product(s) name(s) and version(s)
    • End customer name
    • Partner reseller/disti name, and name(s) of individuals involved
    • Any/all information regarding the contract, P.O., deal, RFP/RFQ/RFI that your request pertains to
  2. Unless there are extenuating circumstances, the VPAT support team tries to acknowledge / respond within 24 hours upon receiving the request.

To provide confidential data, the Recipient acknowledges a non-disclosure agreement (NDA) between the parties. By accepting the NDA terms, the customer gains access to confidential information related to our ISO aligned Information Security Program. This Customer Trust Office coordinates with other subject matter experts to provide detailed answers back to the Recipient.