Enterprise Vault.cloud™ Folder Sync 1.11 Administration Guide

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Product(s): Veritas Alta Archiving (Version Not Specified)
  1. Folder Sync Overview
    1.  
      About this guide
    2.  
      About Folder Sync 1.11
    3.  
      Revision history
    4.  
      Prerequisite knowledge
  2. Requirements for Folder Sync
    1.  
      About the Exchange Server versions that Folder Sync works with
    2.  
      Folder Sync application instances required
    3.  
      Folder Sync Microsoft SQL Server requirements
    4.  
      Requirements for the server on which Folder Sync is installed
  3. Steps to set up Folder Sync
    1.  
      Steps to set up Folder Sync
  4. Preparing the Folder Sync service account
    1.  
      Preparing the Folder Sync service account
    2.  
      Setting the permissions for the Folder Sync service account on Exchange 2003
    3.  
      Setting the permissions for the Folder Sync service account on Exchange 2007
    4.  
      Setting the permissions for the Folder Sync service account on Exchange 2010 and Exchange 2013
  5. Configuring sufficient concurrent MAPI sessions for Folder Sync
    1.  
      Configuring sufficient concurrent MAPI sessions for Folder Sync
    2.  
      About increasing the maximum number of allowed MAPI sessions on Exchange 2003 and 2007
    3.  
      Removing MAPI session throttling for Folder Sync on Exchange 2010
    4.  
      Removing MAPI session throttling for Folder Sync on Exchange 2013
  6. Installing or upgrading Folder Sync
    1.  
      About installing or upgrading the Folder Sync application
    2.  
      Installing the Folder Sync application
    3.  
      Upgrading the Folder Sync application
  7. Configuring Folder Sync
    1.  
      Configuring the Folder Sync application
    2.  
      Configuring the initial setup of Folder Sync
    3.  
      Configuring the Item Synch task's message service settings
    4.  
      Restarting the Item Synch task
  8. Running and scheduling Folder Sync synchronizations
    1.  
      About performing and scheduling Folder Sync synchronizations
    2. Performing a "Run Now" Folder Sync synchronization
      1.  
        About the Reset Mailbox(es) option
    3.  
      Configuring scheduled Folder Sync synchronizations
    4.  
      About Folder Sync scheduling and choosing a scheduling strategy
    5.  
      Creating scheduled Folder Sync synchronization events
    6.  
      Selecting the mailboxes to target for scheduled Folder Sync synchronizations
    7.  
      Changing the iterative restart period for scheduled Folder Sync synchronization events
  9. Monitoring and managing Folder Sync
    1.  
      About monitoring and managing Folder Sync
    2.  
      Checking the Folder Sync synchronization status from the ArchiveTools Management Console
    3.  
      About the Folder Sync job list
    4.  
      Viewing the Folder Sync job list
    5.  
      About the Folder Sync Mailbox Report
    6.  
      Viewing the Folder Sync Mailbox Report
    7.  
      Disabling or enabling Folder Sync from the Administration Console
    8.  
      Viewing the Folder Sync synchronization status of an account from the Administration Console
  10. Troubleshooting Folder Sync
    1.  
      About the Folder Sync event log errors and log files
    2.  
      Folder Sync fails to work for some mailboxes
    3.  
      Troubleshooting occasional timeouts of the Folder Sync service

Setting the permissions for the Folder Sync service account on Exchange 2010 and Exchange 2013

You must set the required permissions for the Folder Sync service account on each Exchange 2010 and Exchange 2013 server that Folder Sync is to process.

You can use the Exchange Management Console and the Exchange Management Shell to set the required properties on an Exchange 2010 or 2013 server.

To set the permissions for the Folder Sync service account on Exchange 2010 and 2013

  1. Log in using administrator credentials.
  2. Start the Exchange Management Console, and from its Toolbox open the Roles Based Access Control (RBAC) User Editor.

    Use the RBAC User Editor to add the Folder Sync service account to the View-Only Organization Management role group.

  3. Close the Exchange Management Console.
  4. Start the Exchange Management Shell.
  5. Enter the following shell commands to give the Folder Sync service account the correct permissions for all of the mailboxes within your Exchange environment:

    Get-MailboxDatabase | Add-ADPermission -AccessRights GenericRead -User "Service Account"

    Get-MailboxDatabase | Add-ADPermission -AccessRights ExtendedRight -User "Service Account"

    If you add more mailboxes at a later date, re-run the commands in step 5. Alternatively you can run the following commands to set the permissions for all of the mailboxes that are associated with a named mailbox database:

    Add-ADPermission -Identity "mailbox database name" -AccessRights GenericRead -User "Service Account"

    Add-ADPermission -Identity "mailbox database name" -AccessRights ExtendedRight -User "Service Account"

More Information

Preparing the Folder Sync service account

Steps to set up Folder Sync