Veritas NetBackup™ Appliance SNMP Trap Reference Guide

Last Published:
Product(s): Appliances (3.0)
Platform: NetBackup Appliance OS

vrtstemperatureTrap

OID: 1.3.6.1.4.1.48328.3.9.1.6

Description

The vrtstemperatureTrap monitors the temperature of the appliance. If you receive an alert, it means that the temperature has exceeded a threshold value, or one of the sensors has stopped working.

Resolution

Check the SNMP trap or the email alert that you received for additional information to help you determine the exact issue that occurred. You can also check the Monitor > Hardware page of the web console.

Based on the information from the SNMP trap, the email alert, or the Monitor > Hardware page, take one of the following actions:

Table: Next steps for the vrtstemperatureTrap

What happened

What to do now

The temperature State is Warning, and the current temperature reading is 0.000 degrees C, the temperature is lower than the low threshold, or the firmware was unable to report the correct temperature.

Wait 10 minutes and re-check the status. If the issue is resolved, you can ignore the failure.

If the issue is not resolved, contact Veritas Support for assistance.

The temperature State is Warning, and the current temperature reading is hotter than the high temperature threshold, the temperature is too high. The following are the high threshold values for the appliance temperature sensors:

  • Intake Vent Temperature: 64 degrees C

  • Outtake Vent Temperature: 85 degrees C

  • P1 and P2 Therm Margins: -15 degrees C

Check the status of the appliance fans. Check the temperature of the appliance's environment. If both are normal, contact Veritas Support for assistance.

The temperature State is Warning, and the current temperature reading is cooler than the low temperature threshold, the temperature is too low. The following are the low threshold values for the appliance temperature sensors:

  • Intake Vent Temperature: 0 degrees C

  • Outtake Vent Temperature: 0 degrees C

  • P1 and P2 Therm Margins: -128 degrees C

Wait 10 minutes and re-check the status. If the issue is resolved, you can ignore the failure.

If the issue is not resolved, contact Veritas Support for assistance.