Veritas™ Appliance AutoSupport Reference Guide
- Product overview
- Architecture
- Call Home security
- Configuring AutoSupport client settings on NetBackup and Access appliances
- Configuring client settings on a Flex appliance
- Configuring client settings on a NetBackup Flex Scale Appliance
- NetBackup Product Improvement Program
- Appendix A. Frequently Asked Questions
Enabling and disabling Call Home from the Appliance shell menu
You can enable or disable Call Home from the Appliance shell menu. Call Home is enabled by default.
Note:
For Call Home to work properly, you need to register your appliance. To register your appliance, sign in to the System Health Insights portal (https://systemhealth.netinsights.veritas.com) with your Veritas Account Manager credentials. For more information, see the System Health Insights User Guide.
To enable or disable Call Home from the NetBackup Appliance shell menu
- Log on to the shell menu.
- To enable Call Home, run the Main > Settings > Alerts > CallHome Enable command.
- To disable Call Home, run the Main > Settings > Alerts > CallHome Disable command.
For more information on the NetBackup appliance Main > Settings > Alerts > CallHome commands, refer to the NetBackup Appliance Commands Reference Guide.
To enable or disable Call Home from the Access Appliance shell menu
- Log on to the shell menu.
- To enable Call Home, run the set alerts callhome command.
- To disable Call Home, run the delete alerts callhome command.
- To see the configured Call Home setting, run the show alerts callhome command.
For more information on the Access Appliance Main > Settings > Alerts > CallHome commands, refer to the Access 3340 Appliance Initial Configuration and Administration Guide.