Veritas NetBackup™ Appliance Troubleshooting Guide
- About using the Troubleshooting Guide
- Best practices
- About best practices
- Determining the NetBackup Appliance serial number
- About Fibre Channel HBA card configuration verification
- About Notification settings
- About IPMI configuration
- About password management and recovery
- About IPv4-IPv6-based network support
- About enabling BMR options
- About deleting users
- About troubleshooting tools
- Working with log files
- About NetBackup Appliance log files
- About the Collect Log files wizard
- Viewing log files using the Support command
- Where to find NetBackup Appliance log files using the Browse command
- Gathering device logs with the DataCollect command
- About gathering information for NetBackup-Java applications
- Enabling and disabling VxMS logging
- Disaster recovery
- About disaster recovery
- Disaster recovery best practices
- Disaster recovery scenarios
- Appliance sustained power interruption
- Appliance hardware failure
- Complete loss of appliance with recoverable operating system drives and attached storage disks
- Complete loss of appliance with recoverable attached storage disks
- Reimaging a NetBackup appliance from the USB drive
- Reconfiguring a 52xx master server appliance using the NetBackup Appliance Shell Menu
- Configuring a master server to communicate with an appliance media server
- Reconfiguring a 52xx or 5330 media server appliance using the NetBackup Appliance Shell Menu
- About NIC1 (eth0) port usage on NetBackup appliances
- Complete loss of appliance and attached storage disks
- NetBackup Appliance software corruption
- NetBackup Appliance database corruption
- NetBackup Appliance catalog corruption
- NetBackup Appliance operating system corruption
- NetBackup Appliance error messages
Tools for troubleshooting the NetBackup Appliance
This chapter describes the tools and commands that you can use to diagnose the issues faced by your NetBackup Appliance. It includes the following sections:
Table: Sections in the Troubleshooting Tools chapter
Section | Description | Link |
|---|---|---|
About hardware monitoring | This section describes the hardware monitoring and alerting mechanisms that are available on the appliance. | |
Troubleshooting and tuning your appliance using the Appliance Diagnostics Center | This section describes the Appliance Diagnostics Center, which is used to troubleshoot failures and resolve issues in the NetBackup Appliance by using some interactive self-repair wizards. | See Troubleshooting and tuning appliance from the Appliance Diagnostics Center. |
About NetBackup support utilities | This section describes the NetBackup support utilities that the NetBackup Appliance supports. |
For more specific troubleshooting information about a particular issue, go to the NetBackup Appliance page on the Veritas Support website. This page contains articles and troubleshooting information relevant to NetBackup Appliance. Use the search function to look for helpful articles about specific issues.
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