Veritas Alta™ Archiving : Folder Sync 1.14.0 Administration Guide

Last Published:
Product(s): Veritas Alta Archiving (1.0)
  1. About Folder Sync
    1.  
      About this guide
    2.  
      About Exchange Online folder synchronization
    3.  
      About Folder Sync
    4.  
      About support for multiple instances of Folder Sync
    5.  
      Changes introduced in version 1.14.0
    6.  
      Changes introduced in version 1.13.3
    7.  
      Changes introduced in version 1.13
    8.  
      Folder Sync revision history
  2. Requirements for Folder Sync
    1.  
      Compatibility with Microsoft Exchange
    2.  
      Folder Sync Microsoft SQL Server requirements
    3.  
      Where to install Folder Sync
    4. Requirements for the servers on which Folder Sync is installed
      1.  
        Installing the Azure Active Directory module for Windows PowerShell
  3. Preparing the service and admin accounts for Folder Sync
    1.  
      Service account and administration account requirements for Folder Sync
    2.  
      Creating the Folder Sync service account
    3.  
      Preparing the administration account for Exchange 2016 or 2013
    4.  
      Preparing the administration account for Exchange 2010
    5.  
      Preparing the administration account for Exchange 2007
    6.  
      Preparing an administration account for Office 365
  4. Installing or upgrading Folder Sync
    1.  
      About installing or upgrading Folder Sync
    2.  
      Performing a new installation of Folder Sync 1.14.0
    3.  
      Upgrading from the Folder Sync 1.13 original release or later
    4.  
      Upgrading from Folder Sync 1.12
    5.  
      Upgrading from Folder Sync 1.11 or earlier versions
  5. Configuring the Folder Sync task
    1.  
      Configuring the settings for the Folder Sync task
    2.  
      Restarting the Folder Sync task
  6. Running and scheduling Folder Sync synchronizations
    1.  
      About performing and scheduling Folder Sync synchronizations
    2. Performing a "Run Now" Folder Sync synchronization
      1.  
        About the Reset Mailbox(es) option
    3.  
      Configuring scheduled Folder Sync synchronizations
    4.  
      About Folder Sync scheduling and choosing a scheduling strategy
    5.  
      Creating scheduled Folder Sync synchronization events
    6.  
      Selecting the mailboxes to target for scheduled Folder Sync synchronizations
    7.  
      Changing the iterative restart period for scheduled Folder Sync synchronization events
  7. Monitoring and managing Folder Sync
    1.  
      About monitoring and managing Folder Sync
    2. Viewing the All Mailboxes table
      1.  
        Contents of the All Mailboxes table
    3. Viewing the Folder Sync job list
      1.  
        Contents of the Folder Sync job list
    4. Viewing the Folder Sync mailbox report
      1.  
        Contents of the Folder Sync mailbox report
    5. Viewing the Folder Sync status report
      1.  
        Contents of the Folder Sync status report
    6.  
      Disabling or enabling Folder Sync from the Veritas Alta View Compliance and Governance Management Console
    7.  
      Viewing the Folder Sync synchronization status of an account from the Veritas Alta View Compliance and Governance Management Console
  8. Troubleshooting Folder Sync
    1.  
      About the Folder Sync event log errors and log files
    2.  
      Folder Sync fails to work for some mailboxes
    3.  
      Troubleshooting occasional time-outs of the Folder Sync service

Changes introduced in version 1.13

Folder Sync 1.13 introduced the following new features and improvements:

  • Support for mailbox folder synchronization for both on-premises Microsoft Exchange and Microsoft Office 365.

  • Support for hybrid environments, where both on-premises Exchange and Office 365 mailboxes exist. If you migrate a synchronized mailbox from on-premises Exchange to Office 365, Folder Sync can map the migrated mailbox to its on-premises original, and reassociate the synchronized folders in Veritas Alta Archiving.

  • You can now configure multiple instances of Folder Sync to provide load sharing, or to provide redundancy in the event of a server failure.

  • A revised and redesigned All Mailboxes table shows the synchronization status of all mailboxes, whatever their Exchange location. You can filter the information using the column filters, or use the group view to group the information based on the values in a selected column.

  • Improved performance, with an increase in the number of supported concurrent processing threads.

  • Improved scheduling. Previously for a scheduled synchronization the ScheduleRestartPeriod value set the delay period after all mailbox synchronizations completed, before reprocessing started. Now, the reprocessing of the mailboxes starts if the ScheduleRestartPeriod has elapsed since the oldest processed mailbox was processed.

  • The Item Synch task has been renamed the Folder Sync task.

  • The task configuration settings now include an Include Shared Mailboxes option. If you select this option, Folder Sync includes shared mailboxes in the list of mailboxes that can be selected for folder synchronization.

    This option replaces the Folder Sync 1.12 configuration file setting for including shared mailboxes.

Note:

The supported versions of Microsoft SQL Server, on-premises Exchange server, and the Folder Sync server have changed for this version.