Veritas Alta™ Archiving : Folder Sync 1.14.0 Administration Guide

Last Published:
Product(s): Veritas Alta Archiving (1.0)
  1. About Folder Sync
    1.  
      About this guide
    2.  
      About Exchange Online folder synchronization
    3.  
      About Folder Sync
    4.  
      About support for multiple instances of Folder Sync
    5.  
      Changes introduced in version 1.14.0
    6.  
      Changes introduced in version 1.13.3
    7.  
      Changes introduced in version 1.13
    8.  
      Folder Sync revision history
  2. Requirements for Folder Sync
    1.  
      Compatibility with Microsoft Exchange
    2.  
      Folder Sync Microsoft SQL Server requirements
    3.  
      Where to install Folder Sync
    4. Requirements for the servers on which Folder Sync is installed
      1.  
        Installing the Azure Active Directory module for Windows PowerShell
  3. Preparing the service and admin accounts for Folder Sync
    1.  
      Service account and administration account requirements for Folder Sync
    2.  
      Creating the Folder Sync service account
    3.  
      Preparing the administration account for Exchange 2016 or 2013
    4.  
      Preparing the administration account for Exchange 2010
    5.  
      Preparing the administration account for Exchange 2007
    6.  
      Preparing an administration account for Office 365
  4. Installing or upgrading Folder Sync
    1.  
      About installing or upgrading Folder Sync
    2.  
      Performing a new installation of Folder Sync 1.14.0
    3.  
      Upgrading from the Folder Sync 1.13 original release or later
    4.  
      Upgrading from Folder Sync 1.12
    5.  
      Upgrading from Folder Sync 1.11 or earlier versions
  5. Configuring the Folder Sync task
    1.  
      Configuring the settings for the Folder Sync task
    2.  
      Restarting the Folder Sync task
  6. Running and scheduling Folder Sync synchronizations
    1.  
      About performing and scheduling Folder Sync synchronizations
    2. Performing a "Run Now" Folder Sync synchronization
      1.  
        About the Reset Mailbox(es) option
    3.  
      Configuring scheduled Folder Sync synchronizations
    4.  
      About Folder Sync scheduling and choosing a scheduling strategy
    5.  
      Creating scheduled Folder Sync synchronization events
    6.  
      Selecting the mailboxes to target for scheduled Folder Sync synchronizations
    7.  
      Changing the iterative restart period for scheduled Folder Sync synchronization events
  7. Monitoring and managing Folder Sync
    1.  
      About monitoring and managing Folder Sync
    2. Viewing the All Mailboxes table
      1.  
        Contents of the All Mailboxes table
    3. Viewing the Folder Sync job list
      1.  
        Contents of the Folder Sync job list
    4. Viewing the Folder Sync mailbox report
      1.  
        Contents of the Folder Sync mailbox report
    5. Viewing the Folder Sync status report
      1.  
        Contents of the Folder Sync status report
    6.  
      Disabling or enabling Folder Sync from the Veritas Alta View Compliance and Governance Management Console
    7.  
      Viewing the Folder Sync synchronization status of an account from the Veritas Alta View Compliance and Governance Management Console
  8. Troubleshooting Folder Sync
    1.  
      About the Folder Sync event log errors and log files
    2.  
      Folder Sync fails to work for some mailboxes
    3.  
      Troubleshooting occasional time-outs of the Folder Sync service

Upgrading from Folder Sync 1.12

You can upgrade from Folder Sync 1.12 without uninstalling the current version. You can retain your existing Folder Sync database to preserve its data.

These instructions assume that you want to install the new Folder Sync on the same server as the old one. Before you continue, make sure that the Folder Sync server meets the latest requirements.

See Requirements for the servers on which Folder Sync is installed.

To upgrade from Folder Sync 1.12

  1. On the server on which Folder Sync is installed, click Start > All Programs > ArchiveTools > ArchiveTools Management Console.
  2. In the left pane of the management console, expand the Archive Accelerator node and click the Task List folder.
  3. In the Task List window, right-click Folder Sync and select Stop to end the task.
  4. Wait for the status of the Folder Sync task to change to Stopped. If necessary, click Refresh in the Actions pane to refresh the display.
  5. Close the ArchiveTools Management Console.
  6. Open the Windows Services MMC snap-in, and ensure that the ArchiveTools Folder Sync service has stopped running.

  7. Download the Folder Sync [version] compressed setup file from the following location on our Support website:

    http://www.veritas.com/docs/100039727

  8. Extract the contents of the compressed setup file.
  9. Run the extracted Folder Sync [version] Setup .msi file.
  10. When the ArchiveTools Folder Sync setup wizard displays, click Next to proceed with the installation of Folder Sync.
  11. Specify the installation location for Folder Sync, and then click Next to continue.
  12. In the Enter Service Account and Password window, provide the logon credentials for the Folder Sync service account you have prepared:

    • Enter the Folder Sync service account user name in the format Domain\ServiceAccount

    • Enter the password for the Folder Sync service account, and then re-enter the password to confirm it.

  13. Click Install to continue with the installation.
  14. When the setup wizard indicates that the setup has completed, keep Launch Archive Tools Configuration checked and click Finish.
  15. The ArchiveAccelerator Configuration Wizard starts, and prompts you for the SQL instance to use for the ArchiveAccelerator configuration database.

    Specify the SQL Server instance in the following format:

    SQL_computer_name\SQL_instance

    Note:

    To use the default SQL instance, omit the SQL_instance and specify only the following:

    SQL_computer_name\

  16. The Folder Sync database configuration wizard asks if you want to use the existing ArchiveAccelerator database. Click Yes to use the existing Folder Sync database and preserve its existing data.

    Note:

    If later you install Folder Sync on additional servers for load sharing or redundancy, specify the same SQL instance for each installation of Folder Sync. All of the Folder Sync installations must all share the same SQL server database.

  17. Click Next. The Archive Accelerator Configuration Wizard displays your configuration settings.
  18. Click Next to begin the configuration.

    The Archive Accelerator Configuration Wizard notifies you when the configuration is complete.

    Now that the installation and initial configuration is complete you must review the Folder Sync task configuration settings, and make any required updates to these settings in the management console.

    See Configuring the settings for the Folder Sync task.