Veritas NetBackup™ Troubleshooting Guide
- Introduction
- Troubleshooting procedures
- About troubleshooting procedures
- Troubleshooting NetBackup problems
- Troubleshooting installation problems
- Troubleshooting configuration problems
- Device configuration problem resolution
- Testing the master server and clients
- Testing the media server and clients
- Resolving network communication problems with UNIX clients
- Resolving network communication problems with Windows clients
- Troubleshooting vnetd proxy connections
- vnetd proxy connection requirements
- Where to begin to troubleshoot vnetd proxy connections
- Verify that the vnetd process and proxies are active
- Verify that the host connections are proxied
- Test the vnetd proxy connections
- Examine the log files of the connecting and accepting processes
- Viewing the vnetd proxy log files
- Troubleshooting security certificate revocation
- How a host's CRL affects certificate revocation troubleshooting
- NetBackup job fails because of revoked certificate
- NetBackup job fails because of apparent network error
- NetBackup job fails because of unavailable resource
- Master server security certificate is revoked
- Determining a NetBackup host's certificate state
- About troubleshooting networks and host names
- Verifying host name and service entries in NetBackup
- Example of host name and service entries on UNIX master server and client
- Example of host name and service entries on UNIX master server and media server
- Example of host name and service entries on UNIX PC clients
- Example of host name and service entries on UNIX server that connects to multiple networks
- About the bpclntcmd utility
- Using the Host Properties window to access configuration settings
- Resolving full disk problems
- Frozen media troubleshooting considerations
- Troubleshooting problems with the NetBackup web services
- Troubleshooting problems with the NetBackup web server certificate
- Resolving PBX problems
- Troubleshooting problems with validation of the remote host
- About troubleshooting Auto Image Replication
- Troubleshooting network interface card performance
- About SERVER entries in the bp.conf file
- About unavailable storage unit problems
- Resolving a NetBackup Administration operations failure on Windows
- Resolving garbled text displayed in NetBackup Administration Console on a UNIX computer
- Using NetBackup utilities
- About NetBackup troubleshooting utilities
- About the analysis utilities for NetBackup debug logs
- About network troubleshooting utilities
- About the NetBackup support utility (nbsu)
- About the NetBackup consistency check utility (NBCC)
- About the NetBackup consistency check repair (NBCCR) utility
- About the nbcplogs utility
- About the robotic test utilities
- Disaster recovery
- About disaster recovery
- About disaster recovery requirements
- Disaster recovery packages
- About disaster recovery settings
- Recommended backup practices
- About disk recovery procedures for UNIX and Linux
- About clustered NetBackup server recovery for UNIX and Linux
- About disk recovery procedures for Windows
- About clustered NetBackup server recovery for Windows
- Generating a certificate on a clustered master server after disaster recovery installation
- About restoring disaster recovery package
- Restoring disaster recovery package on Windows
- Restoring disaster recovery package on UNIX
- About recovering the NetBackup catalog
- About NetBackup catalog recovery on Windows computers
- About NetBackup catalog recovery from disk devices
- About NetBackup catalog recovery and symbolic links
- About NetBackup catalog recovery and OpsCenter
- NetBackup disaster recovery email example
- About recovering the entire NetBackup catalog
- About recovering the NetBackup catalog image files
- About recovering the NetBackup relational database
- Recovering the NetBackup catalog when NetBackup Access Control is configured
- Recovering the NetBackup catalog from a nonprimary copy of a catalog backup
- Recovering the NetBackup catalog without the disaster recovery file
- Recovering a NetBackup user-directed online catalog backup from the command line
- Restoring files from a NetBackup online catalog backup
- Unfreezing the NetBackup online catalog recovery media
- Steps to carry out when you see exit status 5988 during catalog recovery
Example of host name and service entries on UNIX server that connects to multiple networks
The following illustration shows a NetBackup server with two Ethernet connections and clients in both networks. The server host name is jupiter on one and meteor on the other.
Consider the following about Figure: UNIX server connects to multiple networks:
All applicable network configuration must be updated to reflect the NetBackup information. For example, this information could include the
/etc/hostsfile and NIS, and DNS (if used).
This example illustrates a UNIX server that connects to multiple networks. The NetBackup policy client list specifies jupiter as the client name for the master server. The list can show either jupiter or meteor but not both.
The NetBackup server list on the master server has entries for both jupiter and meteor. The reason for both is that when the server does a backup, it uses the name that is associated with the client it backs up. For example, it uses the meteor interface when it backs up pluto and the jupiter interface when it backs up mars. The first server entry (master server name) is jupiter because that is the name used to back up the client on the master server.
The NetBackup server list for the other computers also has entries for both the jupiter and the meteor interfaces. This setup is recommended to keep the server entries the same on all clients and servers in the configuration. It would be adequate to list only the master-server name for the local network interface to the client computer or media server. (For example, list meteor for pluto.)
For the network that is shown, the only configurations that are required are the differences for the policy client list and the server list. If all the standard networking files (hosts, WINS, NIS, DNS, and routing tables) are set up correctly, all required network connections can be made.