Enterprise Vault™ Troubleshooting Operations Manager

Last Published:
Product(s): Enterprise Vault (14.1, 14.0, 12.5, 12.4, 12.3, 12.2, 12.1, 12.0, 11.0.1, 11.0)

Checking whether Site monitoring is enabled

Problem: Operations Manager does not display any vault store related performance counters.

Cause: A possible cause is that site monitoring is not enabled in the Enterprise Vault Administration Console. If site monitoring is not enabled, Operations Manager does not sample or display vault store related performance counters.

Resolution: To ensure that Site Monitoring is enabled, right-click the site node in the Enterprise Vault Administration Console and select Properties. Then, on the Properties dialog, select the Monitoring tab. Ensure that the Enable monitoring for this site check box is selected.