NetBackup™ Self Service Configuration Guide

Last Published:
Product(s): NetBackup (10.0)
  1. Configuring a Self Service solution
    1.  
      About configuring a Self Service solution
    2.  
      Self Service scheduled backup
    3.  
      Configuration checklist
  2. Configuring a NetBackup master server
    1.  
      About configuring the NetBackup master server
    2.  
      Enabling communication with a Windows NetBackup master server
    3.  
      Enabling communication with a UNIX NetBackup master server
    4.  
      Enabling communication with a NetBackup appliance
    5.  
      Enabling communication with a NetBackup master server using the REST API
    6.  
      Creating NetBackup Template Policies
  3. Configuring Self Service
    1.  
      About Self Service configuration
    2.  
      Configuring backup servers
    3.  
      Configuring protection
    4.  
      Configuring the Backup Now form
    5.  
      Configuring tenants
    6.  
      Access rights
    7.  
      Registering computers
    8. Configuring the home page
      1.  
        Home page integration settings
  4. Customizing Self Service
    1.  
      Language settings
    2.  
      Creating or customizing a request form
    3.  
      Themes
    4.  
      Notices
  5. User authentication methods
    1.  
      About user authentication methods
    2.  
      Forms based authentication
    3.  
      Windows Authentication
    4.  
      Active Directory Import
    5.  
      Configuring Self Service to use Federated Single Sign-On
  6. Troubleshooting
    1.  
      About troubleshooting
    2.  
      Where to find troubleshooting information
    3.  
      Impersonation of a tenant user
    4.  
      Issues with Remote PowerShell to Windows master servers
    5.  
      Issues with HTTPS configuration
  7. Appendix A. NetBackup policy types
    1.  
      List of NetBackup policy types
  8. Appendix B. Dashboard traffic light status and usage
    1.  
      About dashboard traffic light status and usage
    2.  
      Assets with a protection type
    3.  
      Assets without a Protection Type
    4.  
      Usage and Charging
  9. Appendix C. Synchronizing data from NetBackup
    1.  
      About synchronizing data from NetBackup
  10. Appendix D. NetBackup Self Service data caching process
    1.  
      About NetBackup Self Service data caching process
    2.  
      NetBackup Data Synchronization
    3.  
      Backup Now
    4.  
      Protect
    5.  
      Unprotect
  11. Appendix E. Integration settings
    1.  
      About integration settings
    2.  
      NetBackup Adapter
    3.  
      NetBackup Adapter Usage
    4.  
      NetBackup Adapter Access Rights
    5.  
      Action Request Types
    6.  
      vCloud Director import
  12. Appendix F. REST API
    1.  
      About the REST API
  13. Appendix G. Glossary
    1.  
      Glossary

Configuring backup servers

A backup server represents a connection to a NetBackup master server. The system requires at least one backup server to function.

New backup servers are created with Add Backup Server on the Backup Servers page. A drop-list allows the further selection of Add UNIX or Linux Backup Server or Add Windows Backup Server. On-screen help is available to assist completion of the necessary details.

Once the backup server has been created the system returns to the main Backup Servers page where a Connectivity Check is started. The animated cog on the Check Connectivity button indicates that the Connectivity Check is started.

If the check has passed, no further action is required and your backup server is ready for use. If it failed, click the red cross to bring up details of the failure.

Once you have created a backup server, there are three actions available from the Backup Servers actions list: Edit Details, View Connectivity, and Delete.

Table: Backup Servers settings

Item

Details

Name

The name that is displayed to users.

Server Name

The host name or fully qualified domain name (FQDN) of the backup server, for example netbackupserver or netbackupserver.example.com.

Alternatively you can specify the host name with a port number.

On a UNIX system the syntax is hostname:portnumber. For example: netbackupserver:22, where 22 is the default port number for SSH.

On a Windows system, specify a port number using the URL syntax shown: http://hostname:portnumber/wsman. For example: http://netbackupserver:5985/wsman or https://netbackupserver:5986/wsman.

Version

Range that includes the version of the NetBackup master server.

8.0 - 8.1.1

8.1.2

8.2

8.3 and later

Enable Agentless File Restore

Indicates that the backup server is configured to support VMware agentless file restore. The backup server must have all required VxUpdate packages installed. If this option is enabled, any VMware asset that does not have a NetBackup client name configured automatically offers Agentless File Restore.

Online

Indicates if the backup server is online. You may want to take a backup server offline while performing planned maintenance. The system does not process an offline backup server in any way and users are blocked from performing actions such as backup and restore.

Authentication

UNIX or Linux: Authentication mechanism when connection to a UNIX server. When connecting to a NetBackup Appliance choose Password.

The options are: Password, Keyboard Interactive Password, or Public Key.

Windows: CredSSP authentication delegates the user's credentials from the local computer to the remote computer.

The options are: Default or CredSSP.

User Account and Password

UNIX or Linux: The user that connects to the backup server. The user must be able to connect with SSH.

Windows: The user must be able to connect to Remote PowerShell.

Server Date Format and Server Time Format

The format in which the backup server expects dates and times.

ddMMyyyyHHmmss

  • dd - The day of the month, from 01 through 31

  • MM - The month, from 01 through 12

  • yyyy - The year as a four-digit number

  • HH - The hour, from 00 through 23

  • mm - The minute, from 00 through 59

  • ss - The seconds, from 00 through 59

You can select from the example formats listed or enter a custom format. More information about editing the date and the time format is available.

https://docs.microsoft.com/en-us/dotnet/standard/base-types/custom-date-and-time-format-strings

Server Time Zone

The time zone of the backup server.

URL

The URL of the backup server API. For example: https://netbackupserver:1556.

Domain Name

The domain name of the user.

Domain Type

The domain type for the user. Allowed values are NIS, NIS+, NT, vx, and unixpwd.

NetBackup Folder

Physical path on the backup server of the NetBackup commands. You only need to enter this path if NetBackup is not installed in the default location. On a UNIX system the default value is /usr/openv/netbackup.

NetBackup Temporary Folder

Physical path on the backup server for NetBackup Self Service temporary files. You only need to enter this path if NetBackup is not installed in the default location. The NetBackup Self Service user must have read and write access to the folder. Additionally, the folder must be on the allowed list in NetBackup. On a UNIX system the default value is /usr/openv/netbackup/logs/user_ops.

On a Windows system the default value is C:\Program Files\Veritas\NetBackup.

Command timeout

The number of minutes to wait before a CLI command times out. Leave blank to use the default value.

Enable In-Place Disk Restore

Allow NetBackup Self Service to offer restore of VMDKs to existing VM. Ensure that the backup server supports In-Place Disk Restore using the nbrestorevm command.

Enable Usage Insights Data

Allows NetBackup Self Service to submit Usage Insights data to the backup server.

Chunk Size In Hours

Change this value only if instructed to do so by support. When NetBackup Self Service synchronizes backup images from NetBackup, they are retrieved in batches of the chunk size. The default chunk size is 10 hours, but may be reduced in busy systems with lots of backup activities. Reducing the chunk size results in more calls to NetBackup to retrieve a given number of images. If value is empty then the default is 10.

Maximum Backup Duration In Hours

Change this value only if instructed to do so by support. The Maximum Backup Duration represents the maximum time that NetBackup Self Service expects a long running backup to take. The synchronization engine uses this value as a buffer period to make sure that long duration backups are detected. Increase this duration if long running backups are not synchronized into NetBackup Self Service. If value is empty then the default is 24.

Use Pooled Connections (Windows only)

Change this value only if instructed to do so by support. Determines whether PowerShell connection pooling is enabled. Connection pooling is enabled by default to improve performance.

Minimum Pool Size

Change this value only if instructed to do so by support. Minimum number of connections in the PowerShell connection pool. If value is empty the default is 1.

Maximum Pool Size

Change this value only if instructed to do so by support. Maximum number of connections in the PowerShell connection pool. If value is empty the default is 3.