NetBackup™ Self Service Configuration Guide

Last Published:
Product(s): NetBackup (10.0)
  1. Configuring a Self Service solution
    1.  
      About configuring a Self Service solution
    2.  
      Self Service scheduled backup
    3.  
      Configuration checklist
  2. Configuring a NetBackup master server
    1.  
      About configuring the NetBackup master server
    2.  
      Enabling communication with a Windows NetBackup master server
    3.  
      Enabling communication with a UNIX NetBackup master server
    4.  
      Enabling communication with a NetBackup appliance
    5.  
      Enabling communication with a NetBackup master server using the REST API
    6.  
      Creating NetBackup Template Policies
  3. Configuring Self Service
    1.  
      About Self Service configuration
    2.  
      Configuring backup servers
    3.  
      Configuring protection
    4.  
      Configuring the Backup Now form
    5.  
      Configuring tenants
    6.  
      Access rights
    7.  
      Registering computers
    8. Configuring the home page
      1.  
        Home page integration settings
  4. Customizing Self Service
    1.  
      Language settings
    2.  
      Creating or customizing a request form
    3.  
      Themes
    4.  
      Notices
  5. User authentication methods
    1.  
      About user authentication methods
    2.  
      Forms based authentication
    3.  
      Windows Authentication
    4.  
      Active Directory Import
    5.  
      Configuring Self Service to use Federated Single Sign-On
  6. Troubleshooting
    1.  
      About troubleshooting
    2.  
      Where to find troubleshooting information
    3.  
      Impersonation of a tenant user
    4.  
      Issues with Remote PowerShell to Windows master servers
    5.  
      Issues with HTTPS configuration
  7. Appendix A. NetBackup policy types
    1.  
      List of NetBackup policy types
  8. Appendix B. Dashboard traffic light status and usage
    1.  
      About dashboard traffic light status and usage
    2.  
      Assets with a protection type
    3.  
      Assets without a Protection Type
    4.  
      Usage and Charging
  9. Appendix C. Synchronizing data from NetBackup
    1.  
      About synchronizing data from NetBackup
  10. Appendix D. NetBackup Self Service data caching process
    1.  
      About NetBackup Self Service data caching process
    2.  
      NetBackup Data Synchronization
    3.  
      Backup Now
    4.  
      Protect
    5.  
      Unprotect
  11. Appendix E. Integration settings
    1.  
      About integration settings
    2.  
      NetBackup Adapter
    3.  
      NetBackup Adapter Usage
    4.  
      NetBackup Adapter Access Rights
    5.  
      Action Request Types
    6.  
      vCloud Director import
  12. Appendix F. REST API
    1.  
      About the REST API
  13. Appendix G. Glossary
    1.  
      Glossary

Active Directory Import

You can synchronize Self Service with Active Directory for easier maintenance. Import is managed from a scheduled import task. This process lets you specify a time or frequency for the process. The schedule should reflect the full user set as any user that is not included is deactivated in Self Service.

You can create multiple import profiles with a different source for each profile. For each profile a Self Service access profile, cost center, and user account status must be specified. The users may be automatically assigned to zero or more user groups. The user group, however, must already exist in Self Service. You can source the Self Service user name from either Full Name (default) or Display Name. You can select a language, otherwise the system base language is used. You can specify an import profile by group or organizational unit, and with or without children included.

Import profiles are processed from the top of the list so you can modify the order to fit your requirements. If the same user is present in multiple profiles, only the Imported User Fields from the latest profile that is processed apply. User group membership is updated from all profiles.

The user that is specified within the Active Directory Import requires the List Contents and Read All Properties rights at the root level of the domain. These rights are required so that the user can search all organizational units and organizational groups and import all users.

A system configuration setting lets you control whether the Domain Name is pre-pended to the user ID when you import it. Find the system configuration setting in Admin > Settings > System Configuration. Verify the appropriate setting value before you create the first user accounts. Subsequent change causes new user accounts to be created and existing accounts are disabled, along with the impact on accessing historical requests. A change of SAM account name causes the creation of a new Self Service user account.

You can create locally maintained Self Service users for the records that are not maintained in Active Directory. Active Directory update ignores these users.

Note:

If you use Windows Authentication, ensure that at least one user is associated to the Supervisor access profile on initial import. Otherwise access to the Administration area is compromised.

Note:

These instructions only apply to configuration on initial implementation of the system. They are not appropriate for later changes to the logon protocol due to effect on the user-maintained method