Search <book_title>...

Veritas NetBackup™ Status Codes Reference Guide

Last Published: 2020-09-14

Product(s): NetBackup (8.3.0.1)

Robotic status code 201

Message: Unable to open robotic path

Explanation:

The robotic library device cannot be opened due to one of the following reasons:

The robot device, path, or library name in the device configuration may not be valid.
The configured robotic device may not exist.
The robotic device may be incorrect, such as a UNIX and Linux device file that does not have a character special file format.
The robotic daemon/process lock file cannot be opened or a lock obtained.
The open operation on the device or through the API interface (such as NDMP) failed.

Recommended Action:

Stop any robot test utilities that may be running, since they have the lock on the robotic device when they are active.
Check the configuration of the robot against the recommended configuration as indicated in the robot configuration documentation.
Check the health of the robotic device by using a robot test utility, then close the test utility when finished.
Check for the existence and permissions of the lock file itself and the lock file directory, which is /usr/openv/volmgr/misc/vmd.lock (UNIX and Linux) or install_path\Volmgr\misc\vmd.lock (Windows). Create the directory/folder and adjust the permissions as needed so that the robotic daemon/process can use the lock file. Stop and restart ltid (the device daemon on UNIX and Linux or the NetBackup Device Manager service on Windows).