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NetBackup™ Status Codes Reference Guide

Last Published: 2022-03-28

Product(s): NetBackup (10.0)

NetBackup status code: 8439

Message: Error in creating the Job <Config-check-job-Name> in the namespace <namespace> for the <Primary/Media Server> <Primary/Media Server Name>.

Explanation: The config-checker job runs before the primary or the media server deployment when configCheckMode = default or configCheckMode = dryrun in the CR spec. This config-checker job has not been created in the cluster.

Recommended Action: Perform the following as appropriate:

Check the NetBackup operator logs for details using the following command:
kubectl logs <netbackup-operator-pod-name> netbackup-operator -n <netbackup-operator-namespace>
Verify that the RBAC permissions for the Job are correct. Refer to the NetBackup Deployment on Azure Kubernetes Cluster (AKS) Administrator's Guide.
If this issue happens with a fresh deployment, perform the following:
- If the issue is the primaryServer CR, perform the following:
  Delete the environment CR using the command: kubectl delete -f <environment.yaml>
  Redeploy the environment again using the command: kubectl apply -f <environment.yaml>
- If the issue is the mediaServer CR, delete the CR by removing the mediaServers section in environment.yaml. Save the mediaServers data somewhere so that it can be used at the time of redeployment. Apply changes using the command: kubectl apply -f <environment.yaml>
  After deleting the mediaServer, update the environment.yaml with the mediaServers data that was deleted earlier. Redeploy it again using the command: kubectl apply -f <environment.yaml>

Click here to view technical notes and other information on the Veritas Technical Support website about this status code.