NetBackup™ Status Codes Reference Guide
- NetBackup status codes
- NetBackup status codes
- NetBackup KMS status codes
- NetBackup status codes
- Media Manager status codes
- Media Manager status codes
- Media Manager status codes
- Device configuration status codes
- Device configuration status codes
- Device configuration status codes
- Device management status codes
- Device management status codes
- Device management status codes
- Robotic status codes
- Robotic status codes
- Robotic status codes
- Robotic error codes
- Robotic error codes
- Robotic error codes
- Security services status codes
- Security services status codes
- Security services status codes
- NetBackup alert notification status codes
NetBackup status code: 6709
Explanation: During a backup and restore operation NetBackup runs several Mongo commands. One of these commands has failed.
This issue can arise when communication with the Cassandra database is interrupted.
Recommended Action: Multiple workloads can show this error. Review the following information for your specific workload.
When performing a backup or restore of a MongoDB, review the following:
Refer to the
mdbserver
logs to find the error code and refer to the MongoDB Administrator's Guide for reason of the failure based on the error code. If running an incremental backup on MongoDB version 4.4 or later, then ensure to have themongodump
utility installed. After installation, retry the operation and if the issue persists, visit the Veritas Technical Support website. The Veritas Technical Support website offers additional information to help you troubleshoot this issue.
When performing a backup or restore of a Cassandra database, perform the following as appropriate:
Check SSH sessions for production nodes. The CBR node should be able to use SSH to connect to the production nodes.
Ensure that the CBR node is running and reachable.
Verify that nbcbr process is running. If the process is not running, manually clear the folder that is specified in the Cassandra configuration file on Cassandra cluster nodes and retry the backup operation again.
Click here to view technical notes and other information on the Veritas Technical Support website about this status code.