Summary
Large Multinational Bank
Industry
Financial Services
Headquarters
United States/Canada
Employees
80,000+
Challenge
A large multinational bank needed to streamline compliance reviews of employees’ electronic communications because staff were struggling to keep up with the high review-set volume.
Solution
The compliance team worked closely with Veritas to improve their use of Enterprise Vault Compliance Accelerator, finding more selective hot words and better leveraging advanced features such as Intelligent Review.
Outcome
The firm centralized communication review processes and worked with Veritas to improve efficiency. As a result of these efforts, four bank employees now find 300 percent more risky communications than 60 found previously.