Veritas Alta™ Archiving : Folder Sync 1.14.0 Administration Guide

Last Published:
Product(s): Veritas Alta Archiving (1.0)
  1. About Folder Sync
    1.  
      About this guide
    2.  
      About Exchange Online folder synchronization
    3.  
      About Folder Sync
    4.  
      About support for multiple instances of Folder Sync
    5.  
      Changes introduced in version 1.14.0
    6.  
      Changes introduced in version 1.13.3
    7.  
      Changes introduced in version 1.13
    8.  
      Folder Sync revision history
  2. Requirements for Folder Sync
    1.  
      Compatibility with Microsoft Exchange
    2.  
      Folder Sync Microsoft SQL Server requirements
    3.  
      Where to install Folder Sync
    4. Requirements for the servers on which Folder Sync is installed
      1.  
        Installing the Azure Active Directory module for Windows PowerShell
  3. Preparing the service and admin accounts for Folder Sync
    1.  
      Service account and administration account requirements for Folder Sync
    2.  
      Creating the Folder Sync service account
    3.  
      Preparing the administration account for Exchange 2016 or 2013
    4.  
      Preparing the administration account for Exchange 2010
    5.  
      Preparing the administration account for Exchange 2007
    6.  
      Preparing an administration account for Office 365
  4. Installing or upgrading Folder Sync
    1.  
      About installing or upgrading Folder Sync
    2.  
      Performing a new installation of Folder Sync 1.14.0
    3.  
      Upgrading from the Folder Sync 1.13 original release or later
    4.  
      Upgrading from Folder Sync 1.12
    5.  
      Upgrading from Folder Sync 1.11 or earlier versions
  5. Configuring the Folder Sync task
    1.  
      Configuring the settings for the Folder Sync task
    2.  
      Restarting the Folder Sync task
  6. Running and scheduling Folder Sync synchronizations
    1.  
      About performing and scheduling Folder Sync synchronizations
    2. Performing a "Run Now" Folder Sync synchronization
      1.  
        About the Reset Mailbox(es) option
    3.  
      Configuring scheduled Folder Sync synchronizations
    4.  
      About Folder Sync scheduling and choosing a scheduling strategy
    5.  
      Creating scheduled Folder Sync synchronization events
    6.  
      Selecting the mailboxes to target for scheduled Folder Sync synchronizations
    7.  
      Changing the iterative restart period for scheduled Folder Sync synchronization events
  7. Monitoring and managing Folder Sync
    1.  
      About monitoring and managing Folder Sync
    2. Viewing the All Mailboxes table
      1.  
        Contents of the All Mailboxes table
    3. Viewing the Folder Sync job list
      1.  
        Contents of the Folder Sync job list
    4. Viewing the Folder Sync mailbox report
      1.  
        Contents of the Folder Sync mailbox report
    5. Viewing the Folder Sync status report
      1.  
        Contents of the Folder Sync status report
    6.  
      Disabling or enabling Folder Sync from the Veritas Alta View Compliance and Governance Management Console
    7.  
      Viewing the Folder Sync synchronization status of an account from the Veritas Alta View Compliance and Governance Management Console
  8. Troubleshooting Folder Sync
    1.  
      About the Folder Sync event log errors and log files
    2.  
      Folder Sync fails to work for some mailboxes
    3.  
      Troubleshooting occasional time-outs of the Folder Sync service

Contents of the All Mailboxes table

Table: All Mailboxes table content describes each column of the All Mailboxes table.

Note:

Click Refresh to refresh the table contents as required. The ArchiveTools Management Console does not update the table automatically.

Table: All Mailboxes table content

Column heading

Description

Source

The Exchange environment of the mailbox, which can be one of:

  • Online: Office 365

  • OnPrem: On-premises Exchange

  • A blank entry may indicate that the mailbox was added by an earlier version of Folder Sync and could not be rediscovered by this version. In hybrid environments, a blank entry may result for a mailbox that has been migrated.

Migrated From

Hybrid environments only: The name of the on-premises mailbox from which this Office 365 mailbox was migrated.

Migrated To

Hybrid environments only: The name of the Office 365 mailbox to which this on-premises mailbox was migrated.

Folder Mapped

Hybrid environments only: Shows the value True if the folder IDs have been mapped successfully from the on-premises mailbox to the Office 365 mailbox.

Display Name

The mailbox display name.

Domain

The domain of the mailbox.

Account ID

Displays the ID of the archive account in Veritas Alta Archiving, if Folder Sync has identified one.

Note:

If the entry is blank, Folder Sync has not identified an Veritas Alta Archiving archive account for the mailbox, and folder synchronizations do not proceed.

Primary Email

The primary email address for the mailbox.

Started

The date and time when the folder synchronization last started.

Stopped

The date and time when the latest folder synchronization stopped.

Last Completed

The date and time when folder synchronization last completed.

Archived

True: Folder Sync has established that an archive account exists in Veritas Alta Archiving.

False: Folder Sync has not found an archive account in Veritas Alta Archiving.

Selected

True: The mailbox is selected for a scheduled synchronization.

False: The mailbox is unselected for scheduled synchronization.

Status

The folder synchronization status. The status can be any one of the following:

  • To be started. Folder synchronization has not run.

  • Started. Folder synchronization is in progress.

  • Stopped. The Folder Sync task stopped while folder synchronization was in progress.

  • Completed. Folder synchronization finished successfully.

  • Erred. An error occurred during processing. See the Event Log column for details.

  • Paused. Folder synchronization is paused.

Event

An event log error that was generated for this mailbox.

Added

The date and time that the mailbox was added to the table. For mailboxes that were added in a previous version of Folder Sync, this value defaults to the date and time that Folder Sync was upgraded.

Updated

The date and time that the mailbox was last updated as a result of account ID synchronization. This synchronization occurs when the ArchiveTools Folder Sync Service starts, and at the beginning of each scheduled synchronization. For support use.