Veritas NetBackup™ Status Codes Reference Guide
- NetBackup status codes
- NetBackup status codes
- NetBackup KMS status codes
- NetBackup status codes
- Media Manager status codes
- Media Manager status codes
- Media Manager status codes
- Device configuration status codes
- Device configuration status codes
- Device configuration status codes
- Device management status codes
- Device management status codes
- Device management status codes
- Robotic status codes
- Robotic status codes
- Robotic status codes
- Robotic error codes
- Robotic error codes
- Robotic error codes
- Security services status codes
- Security services status codes
- Security services status codes
- NetBackup alert notification status codes
NetBackup status code: 1260
Explanation: Did not retrieve the key record details from the Key Management Service (KMS). This issue may be because an active key record is not found in a group.
Recommended Action: See the errorDetails
in the JSON output for additional details.
Check whether required keys are present in Key Management Service (KMS) by running the following commands:
Get configured KMS information by running: nbkmscmd -listKMSConfig -name <kms_configuration_name>
If the
Enabled for Backup
option is set to false for the existing KMS server then set it to true state by running: nbkmscmd -updateKMSConfigIf the KMS configuration is not present for the KMS server then add a new KMS configuration with the
Enabled for Backup
option by running: nbkmscmd -configureKMS
Verify that the desired key groups are present in the KMS server where
Enabled For Backup
is set to true.Get list of keys by running: nbkmscmd -listKeys -name <kms_configuration_name>
If the key is not present then run nbkmscmd -createKey -name <configuration name> -KeyName <name of the key to be created> -keyGroupName <name of the key group associated with the key> to add the key record to the KMS server.
If the issue persists, visit the Veritas Technical Support website. The Veritas Technical Support website offers additional information to help you troubleshoot this issue.
Click here to view technical notes and other information on the Veritas Technical Support website about this status code.