Veritas™ Appliance AutoSupport Reference Guide

Last Published:
Product(s): Appliances (Version Not Specified)
Platform: Veritas 5340,Veritas 5260,Veritas 5250,Veritas 5150,Veritas 5350,Veritas 5330,Veritas 5240,Veritas 5360,Veritas 3340,Veritas 3350,Veritas 3360

Managing alerts

You can disable or enable the alerts.

To manage the alerts

  1. Go to Settings > Alert management, and then click Manage Alerts.

    The Manage Alerts dialog box is displayed.

  2. Select the check box for the alert that you want to disable, and click Next.
  3. The task is initiated to update the alert suppression. Click Finish to complete the task.
  4. View the Recent Activity panel in the top navigation bar for the status of the task.

Note:

To enable the alerts, you can clear the check boxes for the alerts.

Note:

Hardware alerts cannot be suppressed.

You can resolve software alerts from the GUI.

To resolve the alerts

  1. Go to Settings > Alert management.
  2. For the selected alert, click the Actions menu (vertical ellipsis) from the right side of the row and select Resolve.
  3. The alert no longer appears in the GUI and an AutoSupport resolution mail is sent to both the user and NetInsights. If the issue persists, then a new alert is generated again.