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Veritas™ Appliance AutoSupport Reference Guide
Last Published:
2024-08-30
Product(s):
Appliances (Version Not Specified)
Platform: Veritas 5340,Veritas 5260,Veritas 5250,Veritas 5150,Veritas 5350,Veritas 5330,Veritas 5240,Veritas 5360,Veritas 3340,Veritas 3350,Veritas 3360
- Product overview
- Architecture
- Call Home security
- Configuring AutoSupport client settings on NetBackup and Access appliances
- Configuring client settings on a Flex appliance
- Configuring client settings on a NetBackup Flex Scale Appliance
- NetBackup Product Improvement Program
- Appendix A. Frequently Asked Questions
Managing alerts
You can disable or enable the alerts.
To manage the alerts
- Go to Settings > Alert management, and then click Manage Alerts.
The Manage Alerts dialog box is displayed.
- Select the check box for the alert that you want to disable, and click Next.
- The task is initiated to update the alert suppression. Click Finish to complete the task.
- View the Recent Activity panel in the top navigation bar for the status of the task.
Note:
To enable the alerts, you can clear the check boxes for the alerts.
Note:
Hardware alerts cannot be suppressed.
You can resolve software alerts from the GUI.
To resolve the alerts
- Go to Settings > Alert management.
- For the selected alert, click the Actions menu (vertical ellipsis) from the right side of the row and select Resolve.
- The alert no longer appears in the GUI and an AutoSupport resolution mail is sent to both the user and NetInsights. If the issue persists, then a new alert is generated again.