Veritas NetBackup™ Appliance Troubleshooting Guide
- About using the Troubleshooting Guide
- Best practices
- About best practices
- Determining the NetBackup Appliance serial number
- About Fibre Channel HBA card configuration verification
- About Notification settings
- About IPMI configuration
- About password management and recovery
- About IPv4-IPv6-based network support
- About enabling BMR options
- About deleting users
- About troubleshooting tools
- Working with log files
- About NetBackup Appliance log files
- About the Collect Log files wizard
- Viewing log files using the Support command
- Where to find NetBackup Appliance log files using the Browse command
- Gathering device logs with the DataCollect command
- About gathering information for NetBackup-Java applications
- Enabling and disabling VxMS logging
- Disaster recovery
- About disaster recovery
- Disaster recovery best practices
- Disaster recovery scenarios
- Appliance sustained power interruption
- Appliance hardware failure
- Complete loss of appliance with recoverable operating system drives and attached storage disks
- Complete loss of appliance with recoverable attached storage disks
- Reimaging a NetBackup appliance from the USB drive
- Reconfiguring a 52xx master server appliance using the NetBackup Appliance Shell Menu
- Configuring a master server to communicate with an appliance media server
- Reconfiguring a 52xx or 5330 media server appliance using the NetBackup Appliance Shell Menu
- About NIC1 (eth0) port usage on NetBackup appliances
- Complete loss of appliance and attached storage disks
- NetBackup Appliance software corruption
- NetBackup Appliance database corruption
- NetBackup Appliance catalog corruption
- NetBackup Appliance operating system corruption
- NetBackup Appliance error messages
About best practices
This section lists the best practices for working with the appliance hardware and software. It includes the following sections:
Table: Sections in the best practices chapter
Section | Description | Link |
|---|---|---|
Locating the NetBackup Appliance serial number | This section provides the steps to obtain the serial number of your appliance. | |
About Fibre Channel HBA card configuration verification | This section provides the steps to verify the installation and configuration of a SAN Client Fibre Channel HBA card. | See About Fibre Channel HBA card configuration verification. |
About Notification settings | This section provides the importance for enabling the Notification and re-directs you to the MyAppliance portal to register your appliance and edit registration details. | |
About the IPMI sub-system | This section provides a brief description on why IPMI sub-systems are vital and need to be configured for your appliance. | |
About password management and recovery | This section provides the steps to be followed to recover your password. | |
About IPv4 and IPv6 network support | This section provides the guidelines for configuring the IPV4 and IPV6 addresses. | |
About enabling BMR options | This section provides a brief description on the application and benefits of enabling the BMR options when the appliance is configured as a master server. | |
About deleting LDAP or Active Directory users | This section provides the precautions you need to take while deleting LDAP or Active Directory users from the NetBackup Appliance. | See About deleting users. |
In addition to these sections, you can also refer to the best practices specific to disaster recovery.
More Information