Veritas Alta™ Archiving : Folder Sync 1.14.0 Administration Guide

Last Published:
Product(s): Veritas Alta Archiving (1.0)
  1. About Folder Sync
    1.  
      About this guide
    2.  
      About Exchange Online folder synchronization
    3.  
      About Folder Sync
    4.  
      About support for multiple instances of Folder Sync
    5.  
      Changes introduced in version 1.14.0
    6.  
      Changes introduced in version 1.13.3
    7.  
      Changes introduced in version 1.13
    8.  
      Folder Sync revision history
  2. Requirements for Folder Sync
    1.  
      Compatibility with Microsoft Exchange
    2.  
      Folder Sync Microsoft SQL Server requirements
    3.  
      Where to install Folder Sync
    4. Requirements for the servers on which Folder Sync is installed
      1.  
        Installing the Azure Active Directory module for Windows PowerShell
  3. Preparing the service and admin accounts for Folder Sync
    1.  
      Service account and administration account requirements for Folder Sync
    2.  
      Creating the Folder Sync service account
    3.  
      Preparing the administration account for Exchange 2016 or 2013
    4.  
      Preparing the administration account for Exchange 2010
    5.  
      Preparing the administration account for Exchange 2007
    6.  
      Preparing an administration account for Office 365
  4. Installing or upgrading Folder Sync
    1.  
      About installing or upgrading Folder Sync
    2.  
      Performing a new installation of Folder Sync 1.14.0
    3.  
      Upgrading from the Folder Sync 1.13 original release or later
    4.  
      Upgrading from Folder Sync 1.12
    5.  
      Upgrading from Folder Sync 1.11 or earlier versions
  5. Configuring the Folder Sync task
    1.  
      Configuring the settings for the Folder Sync task
    2.  
      Restarting the Folder Sync task
  6. Running and scheduling Folder Sync synchronizations
    1.  
      About performing and scheduling Folder Sync synchronizations
    2. Performing a "Run Now" Folder Sync synchronization
      1.  
        About the Reset Mailbox(es) option
    3.  
      Configuring scheduled Folder Sync synchronizations
    4.  
      About Folder Sync scheduling and choosing a scheduling strategy
    5.  
      Creating scheduled Folder Sync synchronization events
    6.  
      Selecting the mailboxes to target for scheduled Folder Sync synchronizations
    7.  
      Changing the iterative restart period for scheduled Folder Sync synchronization events
  7. Monitoring and managing Folder Sync
    1.  
      About monitoring and managing Folder Sync
    2. Viewing the All Mailboxes table
      1.  
        Contents of the All Mailboxes table
    3. Viewing the Folder Sync job list
      1.  
        Contents of the Folder Sync job list
    4. Viewing the Folder Sync mailbox report
      1.  
        Contents of the Folder Sync mailbox report
    5. Viewing the Folder Sync status report
      1.  
        Contents of the Folder Sync status report
    6.  
      Disabling or enabling Folder Sync from the Veritas Alta View Compliance and Governance Management Console
    7.  
      Viewing the Folder Sync synchronization status of an account from the Veritas Alta View Compliance and Governance Management Console
  8. Troubleshooting Folder Sync
    1.  
      About the Folder Sync event log errors and log files
    2.  
      Folder Sync fails to work for some mailboxes
    3.  
      Troubleshooting occasional time-outs of the Folder Sync service

Performing a "Run Now" Folder Sync synchronization

From the ArchiveTools Management Console you can perform a Folder Sync synchronization immediately for one or more mailboxes.

Folder Sync may take some time to complete the processing of all of the mailboxes. The processing time depends on several factors including the number of selected mailboxes and the size of the mailboxes.

Note:

You cannot prioritize mailboxes for synchronization. Folder Sync synchronizes the selected mailboxes in alphabetical order.

To perform a Run Now Folder Sync synchronization

  1. In the left pane of the ArchiveTools Management Console, expand the Archive Accelerator node.
  2. Expand the Archive Tools node and select All Mailboxes.

    The main pane then displays the All Mailboxes table, which shows the Folder Sync status for each mailbox in the Folder Sync mailbox database.

  3. In the list of mailboxes, select the mailboxes on which you want to run the synchronization.

    To select multiple mailboxes, hold down the Ctrl key while you select the mailboxes. To select multiple consecutive mailboxes, hold down the Shift key while you select the mailboxes.

    Note:

    To select all of the mailboxes that are currently provisioned in Veritas Alta Archiving, sort or group the table on the Archived column, then select all of the mailboxes that have the value True in that column.

  4. Right-click any one of the selected mailboxes, and choose Run Now to display the Run Now dialog.
    Run Now dialog box
  5. On the Run Now dialog, click OK to start the Folder Sync synchronization.

    Note:

    Never select the Reset Mailbox(es) check box, unless Veritas Services & Support direct you to do so.

    See About the Reset Mailbox(es) option.

    The Status column displays the Folder Sync synchronization status for each mailbox. To update the Status column, click Refresh.