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Veritas NetBackup™ Status Codes Reference Guide

Last Published: 2019-07-01

Product(s): NetBackup (8.2)

NetBackup status code: 35

Message: cannot make required directory

Explanation: Could not create a required directory.

Possible causes are the following:

A process does not have permission to create the directory
The path to the directory is not valid
An IO error occurs
No space is available on the device that contains the directory

For Hyper-V, Hyper-V servers or SCVMM servers with IPv6 addresses are not supported. For VMware, using IPv6 addresses to refer to NetBackup clients are not supported.

Recommended Action: Do the following, as appropriate:

Check the NetBackup All Log Entries report to determine which directory was not created and why it was not created. In particular, check for a full disk partition.
Check the permissions on the parent directory. Verify that NetBackup services are started with a Logon as account that has permission to create the directory.
For detailed troubleshooting information, create a debug log directory for the process that returned this status code. Then retry the operation and check the resulting debug log.

Click here to view technical notes and other information on the Veritas Support website about this status code.