Veritas Alta™ Archiving : Cloudlink Administration Guide

Last Published:
Product(s): Veritas Alta Archiving (1.0)
  1. About this guide
    1.  
      About this guide
    2.  
      Prerequisite knowledge
  2. About CloudLink
    1.  
      Changes in CloudLink version 4.1.4
    2.  
      Changes in CloudLink version 4.1.2
    3.  
      Changes in CloudLink version 4.1.1
    4.  
      Changes in CloudLink version 4.1.0
    5.  
      CloudLink revision history
    6.  
      About CloudLink
    7.  
      About CloudLink synchronization with Active Directory
    8.  
      About CloudLink synchronization with Domino Directory
    9.  
      About configuring Personal.cloud web folders for Exchange mailboxes
    10.  
      How you use CloudLink
  3. About Exchange mailbox delegation synchronization
    1.  
      Introduction to Exchange mailbox delegation synchronization
    2.  
      About the effects of synchronized delegation permissions
    3.  
      About the synchronization of delegation permissions with recurring tasks
    4.  
      Requirements for delegation permissions synchronization
    5.  
      Synchronizing the delegation permission for a user or a shared mailbox with delegates from different active directory domains
  4. System requirements for CloudLink
    1.  
      About the requirements for CloudLink
    2.  
      About the Microsoft Exchange and IBM Domino configurations that are compatible with CloudLink
    3.  
      CloudLink server requirements
    4.  
      About the account credentials that CloudLink requires
  5. Steps to set up CloudLink
    1.  
      Steps to set up CloudLink
  6. Installing or upgrading the CloudLink application
    1.  
      About installing and upgrading CloudLink
    2.  
      Performing a new installation of CloudLink
    3.  
      Upgrading CloudLink
    4.  
      Uninstalling CloudLink
  7. Setting up CloudLink with Microsoft Exchange
    1.  
      About setting up CloudLink with Microsoft Exchange
    2.  
      Creating a CloudLink service account for an Exchange environment
    3. Configuring Exchange 2003 servers for CloudLink
      1.  
        Ensuring that the WebDAV protocol is enabled
      2.  
        Assigning administrator permissions for the CloudLink service account
      3.  
        Configuring Exchange Server 2003 for remote login with forms-based authentication
    4. Configuring Exchange Server 2007, 2010, 2013, and 2016 servers for CloudLink
      1.  
        Setting the rights for the CloudLink service account to create and remove web folders
      2.  
        Enabling Personal.cloud web folders in OWA
    5.  
      Starting and closing the CloudLink application
    6. Configuring CloudLink for Microsoft Exchange
      1.  
        Selecting the CloudLink configuration tasks for an Exchange environment
      2.  
        Specifying the CloudLink service account
      3.  
        Registering the domain controllers
      4.  
        Registering the secondary domain controllers (Optional)
      5.  
        Specifying the credentials
      6.  
        Configuring the Active Directory properties to synchronize
      7.  
        Configuring the additional Active Directory synchronization options
      8.  
        Synchronizing additional email aliases from the Active Directory Extension attribute
      9.  
        Configuring the SMTP server settings for email alerts
      10.  
        Choosing the Exchange Server settings for web folder management
      11.  
        Configuring the web folder properties
      12.  
        Configuring report management and logging
      13.  
        Configuring the welcome message template
      14.  
        Disabling Personal.cloud login and archiving for accounts with disabled mailboxes
      15.  
        Disabling Personal.cloud login and archiving for users who leave distribution groups that are targeted with Group-based Sync
    7.  
      Reviewing or changing the CloudLink configuration
  8. Creating CloudLink tasks for Exchange
    1.  
      About creating CloudLink tasks for Exchange
    2.  
      Accessing Task Manager
    3.  
      About the Task Manager Welcome page and the Archive User Browser in an Exchange environment
    4.  
      Creating CloudLink tasks for Exchange
    5. Selecting the Active Directory users, groups, or OUs to perform a task
      1.  
        Selecting users and groups from the Archive User Browser
      2.  
        Selecting users, groups, or OUs from the Task Manager Wizard
    6.  
      About granting remote account management for CloudLink
    7.  
      Selecting the actions for a task to perform in an Exchange environment
    8.  
      Deselecting task actions for specific users or groups
    9.  
      Configuring the web folder properties for a task
    10.  
      Naming and scheduling a task
  9. Setting up CloudLink with Domino
    1.  
      About setting up CloudLink with Domino
    2.  
      Creating a CloudLink service account for a Domino environment
    3.  
      Creating a Notes account for CloudLink and setting up Notes on the CloudLink server
    4.  
      About configuring the Domino Global Domain Document
    5.  
      Starting and closing the CloudLink application
    6. Configuring CloudLink for Domino
      1.  
        Selecting the CloudLink configuration tasks for a Domino environment
      2.  
        Specifying the CloudLink service account
      3.  
        Specifying the Notes ID password
      4.  
        Specifying the account credentials
      5.  
        Configuring the Domino properties to synchronize
      6.  
        Specifying the additional Domino synchronization options
      7.  
        Configuring report management and logging
      8.  
        Configuring the welcome message template
    7.  
      Reviewing or changing the CloudLink configuration
  10. Creating CloudLink tasks for Domino
    1.  
      About creating CloudLink tasks for Domino
    2.  
      Accessing Task Manager
    3.  
      About the Task Manager Welcome page and Archive User Browser in a Domino environment
    4.  
      Creating CloudLink tasks for Domino
    5.  
      Selecting the Domino view on which to perform the task
    6.  
      Choosing whether to disable Personal.cloud access for users in Domino deny groups
    7.  
      About granting remote account management for CloudLink
    8.  
      Selecting the actions for a task to perform in a Domino environment
    9.  
      Scheduling a task
    10.  
      Reviewing the task parameters
  11. Monitoring and managing tasks and archive accounts
    1.  
      About managing tasks and monitoring their results
    2.  
      Viewing the Created Task List
    3.  
      Editing, copying, and deleting tasks
    4.  
      Viewing the task reports
    5.  
      About the CloudLink log files
    6.  
      Optimizing the cloud archive status synchronization
    7.  
      Exporting archive account information from the Archive User Browser
  12. Known issues and limitations
    1.  
      About the known issues and limitations with CloudLink
    2.  
      CloudLink Personal.cloud web folder deployment issues and limitations
    3.  
      CloudLink Active Directory synchronization limitations
    4.  
      General CloudLink limitations

Registering the secondary domain controllers (Optional)

This option lets you register secondary domain controllers for a main (primary) domain. In the event of a primary domain controller failure due to reasons like a network outage, the secondary domain controller assumes control and manages the synchronization of user and group data.

Prerequisite

Before you start registering secondary domains, do the following:

  1. Stop the ArchiveTools CloudLink Server service.

  2. In the ArchiveTools.CloudLink.Server.exe.config file, locate the AllowSecondaryDomainControllers property.

  3. Confirm if the property value is set to True.

    If it is already set as True, do not change it. If it is set to False (by default it is set to False), change it to True.

To register a secondary domain controller

  1. Go to the Register Domain Controller Configuration step.
  2. Ensure that the CloudLink service account is included in the Active Directory Forest where the user accounts are located.

    By default, CloudLink uses the CloudLink service account to establish a connection with the Active Directory Forest. If the CloudLink service account is not included, perform the following steps:

    • Clear the Use current system account check box.

    • In the Forest Name field, enter the root domain name.

    • In the Username and Password fields, enter the credentials of a Domain Administrator for the specified domain.

    • Lastly, click Search Domain.

      CloudLink then displays a list of domains and their domain controllers for the specified forest, in the drop-down lists.

  3. From the Domain drop-down list, select a domain from which you want to synchronize the user accounts with Alta Archiving.
  4. From the Domain Controller drop-down list, select a domain controller.

    For optimal performance, it is recommended to choose the domain controller closest to the CloudLink server.

  5. Select the Primary check box.
  6. Click Add.

    • If the Use current system account check box is not selected, CloudLink uses the credentials specified in step 2.

    • If the Use current system account check box is selected, CloudLink displays a Configure Domain Controller dialog box. Enter the username and password of an account that belongs to the Domain Admins group in the domain, for example, the CloudLink service account.

    Note:

    CloudLink includes this domain controller as a secondary domain controller under Registered Domain(s). You can add multiple secondary domain controllers for a primary domain. Depending on your selection, if the domain controller is selected as a primary controller, the Primary column displays Yes. If the domain controller is not selected as a primary controller, the Primary column displays No.

  7. Follow the above-mentioned steps for each domain within the Active Directory Forest to synchronize users with Enterprise Vault.cloud.
  8. Click Next to save your changes and proceed to the next configuration step.