Veritas Flex Appliance Getting Started and Administration Guide

Last Published:
Product(s): Appliances (1.3)
Platform: Flex Appliance OS
  1. Product overview
    1.  
      Introduction to Veritas Flex Appliance
    2.  
      About the Flex Appliance documentation
    3.  
      Flex Appliance 1.3 new features, enhancements, and changes
    4.  
      Supported upgrade paths to this release
    5.  
      Operational notes
    6.  
      Flex Appliance 1.3 release content
  2. Getting started
    1.  
      Initial configuration guidelines and checklist
    2.  
      Performing the initial configuration
    3.  
      Adding a node
    4.  
      Accessing and using the Flex Appliance Shell
    5.  
      Accessing and using the Flex Appliance Console
    6.  
      Installing the NetBackup Administration Console and client packages
    7.  
      Common tasks in Flex Appliance
  3. Modifying settings
    1.  
      Creating a network bond
    2.  
      Deleting a network bond
    3.  
      Configuring a network interface
    4.  
      Setting the date and time for appliance nodes
    5.  
      Changing DNS or Hosts file settings
  4. Managing users
    1.  
      Overview of the Flex Appliance default users
    2. Managing Flex Appliance Console users and tenants
      1.  
        Adding a tenant
      2.  
        Editing a tenant
      3.  
        Removing a tenant
      4.  
        Adding a local user to the Flex Appliance Console
      5.  
        Connecting an Active Directory domain to the Flex Appliance Console
      6.  
        Importing an Active Directory user or user group to the Flex Appliance Console
      7.  
        Editing an Active Directory domain in the Flex Appliance Console
      8.  
        Changing a user password in the Flex Appliance Console
      9.  
        Removing a user from the Flex Appliance Console
    3.  
      Changing the hostadmin user password in the Flex Appliance Shell
    4. Managing NetBackup application instance users
      1.  
        Adding and removing local NetBackup instance users
      2.  
        Connecting a remote user domain to a NetBackup instance
      3.  
        Changing a user password on a NetBackup instance
  5. Using Flex Appliance
    1. Managing the repository
      1.  
        Adding files to the repository
      2.  
        Removing the current appliance upgrade or update package from the repository
    2. Creating application instances
      1.  
        Creating a NetBackup master server instance
      2.  
        Creating a NetBackup media server instance
    3. Managing application instances
      1.  
        Resizing instance storage
      2.  
        Editing instance network settings
      3. Managing application add-ons on instances
        1.  
          Installing application add-ons
        2.  
          Uninstalling application add-ons
        3.  
          Changing the application add-on installation order
      4.  
        Viewing instance performance metrics
      5. Running NetBackup commands on an application instance
        1.  
          Creating a NetBackup touch file on an application instance
      6.  
        Setting environment variables on NetBackup instances
      7.  
        Storing custom data on a NetBackup instance
      8.  
        Establishing trust with a NetBackup 7.7.3 master server instance
    4. Upgrading application instances
      1.  
        Warnings and considerations for instance rollbacks
    5. About Flex Appliance upgrades and updates
      1.  
        Upgrading Flex Appliance
      2.  
        Updating Flex Appliance
  6. Monitoring the appliance
    1. About AutoSupport and Call Home
      1.  
        Registering an appliance
      2.  
        Viewing Call Home information
      3.  
        Configuring Call Home settings
      4.  
        Deleting and disabling Call Home settings
    2. Monitoring the hardware from the Flex Appliance Shell
      1.  
        Viewing node information
      2.  
        Viewing Primary Storage Shelf information on a Veritas 5340 Appliance
      3.  
        Viewing Expansion Storage Shelf information on a Veritas 5340 Appliance
    3.  
      Viewing hardware faults
    4.  
      Viewing system data
  7. Reconfiguring the appliance
    1.  
      Performing a factory reset
    2.  
      Recovering storage data after a factory reset
    3.  
      Performing a storage reset
    4.  
      Removing a node
  8. Troubleshooting guidelines
    1.  
      General troubleshooting steps
    2.  
      Gathering device logs on a Flex appliance

Deleting and disabling Call Home settings

Call Home is enabled by default. You can delete or disable Call Home settings as needed. Call Home is not required, but it serves as a critical step to proactive customer support and incident response for failures.

This section provides the information that is specific to the settings and configuration for the Call Home feature.

The available options are provided in the following table.

Table: Call Home disable and delete options

Command

Description

callhome

Disable the Call Home feature

callhome-proxy

Disable the Call Home proxy server

callhome-proxy-tunnel

Disable Call Home proxy tunneling

email-sender-id

Delete the email ID for emails that are received from the appliance

email-smtp

Delete the SMTP server that is used by the appliance

email-hardware email_address=<email_address>

Delete hardware administrator email accounts

To delete Call Home settings

  1. Log in to the Flex shell, and type any of the following as needed. Press Enter after each string to display the information.
  2. Disable the Call Home feature.

    delete alerts callhome

  3. Disable the Call Home proxy settings.

    delete alerts callhome-proxy

    delete alerts callhome-proxy-tunnel

  4. Delete the appliance sender ID and the SMTP settings.

    delete alerts email-sender-id

    delete alerts email-smtp

  5. Delete the hardware administrator email address.

    delete alerts email-hardware email_address=<email-hardware>