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          Veritas Access Appliance 8.3 Troubleshooting Guide
                Last Published: 
				2024-09-24
                
              
              
                Product(s): 
				Appliances (8.3)
                 
              
              
                Platform: Veritas 3360,Veritas 3350,Veritas 3340
              
            - Introduction
 - General troubleshooting procedures
 - Monitoring Access Appliance
 - Common recovery procedures
- About common recovery procedures
 - Restarting servers
 - Restarting cluster services
 - Bringing services online
 - Recovering from a non-graceful shutdown
 - Testing the network connectivity
 - Troubleshooting with traceroute
 - Using the traceroute command
 - Collecting the metasave image of a file system
 - Replacing an Ethernet interface card (online mode)
 - Replacing an Access Appliance node
 - Speeding up episodic replication
 - Uninstalling a patch release or software upgrade
 
 - Troubleshooting the Access Appliance cloud as a tier feature
 - Troubleshooting Access Appliance installation and configuration issues
 - Troubleshooting Access Appliance CIFS issues
 - Troubleshooting Access Appliance GUI startup issues
 - Troubleshooting Veritas Data Deduplication issues
 - Index
 
A
- a node
 - replacing, Replacing an Access Appliance node
 
- about
 - common recovery procedures, About common recovery procedures
 - event logs, About event logs
 - job resynchronization, About synchronizing an episodic replication job
 - monitoring commands, About monitoring Access Appliance operations
 - services command, Bringing services online
 
- Access Appliance log files
 - an Ethernet interface card (online mode)
 
C
- CIFS
 - setting the log level, Setting the CIFS log level
 
- cloud tiering
 - log locations, Log locations for checking for cloud tiering errors
 - troubleshooting, Troubleshooting tips for cloud tiering
 
- common recovery procedures
 - configuring
 - job resynchronization, Synchronizing an episodic replication job
 
D
- debugging information
 - retrieving and sending, Retrieving and sending debugging information
 
- debugging options
 - setting for NetBackup, Setting the NetBackup client log levels and debugging options
 
E
- event logs
 - about, About event logs
 
G
- general techniques
 - troubleshooting, General techniques for the troubleshooting process
 
- general tips
 - troubleshooting process, General tips for the troubleshooting process
 
I
- installation
 - common failures, Installation fails and does not complete
 
- installation logs
 - viewing, Viewing the installation logs
 
J
- job resynchronization
 
L
- log locations
 - cloud tiering, Log locations for checking for cloud tiering errors
 
M
- monitoring
 - installation logs, Viewing the installation logs
 
- monitoring commands
 
N
- NetBackup client log levels
 - NetBackup debugging options
 - network
 - testing connectivity, Testing the network connectivity
 
P
- patch release
 - uninstalling, Uninstalling a patch release or software upgrade
 
R
- reading or writing data from the cloud tier
 - troubleshooting, Issues when reading or writing data from the cloud tier
 
- recovering
 - from a non-graceful shutdown, Recovering from a non-graceful shutdown
 
- replacing
 - a node, Replacing an Access Appliance node
 - an Ethernet interface card (online mode), Replacing an Ethernet interface card (online mode)
 
- replication
 - speeding up, Speeding up episodic replication
 
- restarting
 - servers, Restarting servers
 
- retrieving
 - debugging information, Retrieving and sending debugging information
 
S
- sending
 - debugging information, Retrieving and sending debugging information
 
- servers
 - restarting, Restarting servers
 
- services command
 - about, Bringing services online
 - using, Using the services command
 
- setting
 - CIFS log level, Setting the CIFS log level
 - NetBackup client log levels, Setting the NetBackup client log levels and debugging options
 
- shutdown
 - recovering from a non-graceful, Recovering from a non-graceful shutdown
 
- software upgrade
 - uninstalling, Uninstalling a patch release or software upgrade
 
T
- testing
 - network connectivity, Testing the network connectivity
 
- traceroute
 - troubleshooting with, Troubleshooting with traceroute
 
- traceroute command
 - using, Using the traceroute command
 
- troubleshooting
 - about, About troubleshooting
 - general procedures, About general troubleshooting procedures
 - issues when reading or writing data from the cloud tier, Issues when reading or writing data from the cloud tier
 
- troubleshooting process
 - general techniques, General techniques for the troubleshooting process
 - general tips, General tips for the troubleshooting process
 
U
- uninstalling
 - patch release or software upgrade, Uninstalling a patch release or software upgrade
 
- using
 - services command, Using the services command
 - traceroute command, Using the traceroute command
 
V
- viewing
 - Access Appliance log files, Viewing the Access Appliance log files
 - installation logs, Viewing the installation logs