Veritas Flex Appliance Getting Started and Administration Guide

Last Published:
Product(s): Appliances (1.3)
Platform: Flex Appliance OS
  1. Product overview
    1.  
      Introduction to Veritas Flex Appliance
    2.  
      About the Flex Appliance documentation
    3.  
      Flex Appliance 1.3 new features, enhancements, and changes
    4.  
      Supported upgrade paths to this release
    5.  
      Operational notes
    6.  
      Flex Appliance 1.3 release content
  2. Getting started
    1.  
      Initial configuration guidelines and checklist
    2.  
      Performing the initial configuration
    3.  
      Adding a node
    4.  
      Accessing and using the Flex Appliance Shell
    5.  
      Accessing and using the Flex Appliance Console
    6.  
      Installing the NetBackup Administration Console and client packages
    7.  
      Common tasks in Flex Appliance
  3. Modifying settings
    1.  
      Creating a network bond
    2.  
      Deleting a network bond
    3.  
      Configuring a network interface
    4.  
      Setting the date and time for appliance nodes
    5.  
      Changing DNS or Hosts file settings
  4. Managing users
    1.  
      Overview of the Flex Appliance default users
    2. Managing Flex Appliance Console users and tenants
      1.  
        Adding a tenant
      2.  
        Editing a tenant
      3.  
        Removing a tenant
      4.  
        Adding a local user to the Flex Appliance Console
      5.  
        Connecting an Active Directory domain to the Flex Appliance Console
      6.  
        Importing an Active Directory user or user group to the Flex Appliance Console
      7.  
        Editing an Active Directory domain in the Flex Appliance Console
      8.  
        Changing a user password in the Flex Appliance Console
      9.  
        Removing a user from the Flex Appliance Console
    3.  
      Changing the hostadmin user password in the Flex Appliance Shell
    4. Managing NetBackup application instance users
      1.  
        Adding and removing local NetBackup instance users
      2.  
        Connecting a remote user domain to a NetBackup instance
      3.  
        Changing a user password on a NetBackup instance
  5. Using Flex Appliance
    1. Managing the repository
      1.  
        Adding files to the repository
      2.  
        Removing the current appliance upgrade or update package from the repository
    2. Creating application instances
      1.  
        Creating a NetBackup master server instance
      2.  
        Creating a NetBackup media server instance
    3. Managing application instances
      1.  
        Resizing instance storage
      2.  
        Editing instance network settings
      3. Managing application add-ons on instances
        1.  
          Installing application add-ons
        2.  
          Uninstalling application add-ons
        3.  
          Changing the application add-on installation order
      4.  
        Viewing instance performance metrics
      5. Running NetBackup commands on an application instance
        1.  
          Creating a NetBackup touch file on an application instance
      6.  
        Setting environment variables on NetBackup instances
      7.  
        Storing custom data on a NetBackup instance
      8.  
        Establishing trust with a NetBackup 7.7.3 master server instance
    4. Upgrading application instances
      1.  
        Warnings and considerations for instance rollbacks
    5. About Flex Appliance upgrades and updates
      1.  
        Upgrading Flex Appliance
      2.  
        Updating Flex Appliance
  6. Monitoring the appliance
    1. About AutoSupport and Call Home
      1.  
        Registering an appliance
      2.  
        Viewing Call Home information
      3.  
        Configuring Call Home settings
      4.  
        Deleting and disabling Call Home settings
    2. Monitoring the hardware from the Flex Appliance Shell
      1.  
        Viewing node information
      2.  
        Viewing Primary Storage Shelf information on a Veritas 5340 Appliance
      3.  
        Viewing Expansion Storage Shelf information on a Veritas 5340 Appliance
    3.  
      Viewing hardware faults
    4.  
      Viewing system data
  7. Reconfiguring the appliance
    1.  
      Performing a factory reset
    2.  
      Recovering storage data after a factory reset
    3.  
      Performing a storage reset
    4.  
      Removing a node
  8. Troubleshooting guidelines
    1.  
      General troubleshooting steps
    2.  
      Gathering device logs on a Flex appliance

Upgrading Flex Appliance

Use the following procedure to upgrade the Flex Appliance software.

To upgrade Flex Appliance

  1. On the Flex Appliance Console, click the Repository icon in the left-side navigation bar and navigate to the Appliance upgrades and updates tab.
  2. Make sure that the upgrade package you want to use is located in the repository. See Managing the repository.
  3. Navigate to System topology > Application instances to check the status of the application instances.
  4. Do one of the following:
    • If you have a single-node appliance, stop all running instances.

    • If you have a multi-node appliance, stop all running instances or select the node that you want to upgrade first and relocate all of its instances to the other node.

  5. On the node that you want to upgrade, use the Veritas Remote Management Interface to log in to the Flex Appliance Shell. If you have a multi-node appliance and chose to relocate instances, log in to the node that has no running instances.

    Note:

    Veritas recommends that you log in from the Veritas Remote Management Interface instead of an SSH session to perform an upgrade. To access the Veritas Remote Management Interface, refer to the initial configuration procedure. See Performing the initial configuration.

  6. Enter the following command:

    system upgrade

    Follow the prompts to enter the file name of the upgrade package and start the upgrade.

    Note:

    The upgrade progress pauses around 30% for approximately 15 minutes. This behavior is normal.

  7. After the upgrade processes run, a prompt appears to restart the node. Confirm the restart to complete the upgrade, or you can restart it at a later time with the system restart command.

    Warning:

    If you have a multi-node appliance, do not restart both nodes at the same time.

  8. If you have a multi-node appliance, refresh your browser cache and sign back in to the Flex Appliance Console to stop or relocate all instances on the other node.

    Then repeat the upgrade on the other node.

    Note:

    Flex Appliance operations are restricted when the nodes are running different software versions. You must upgrade both nodes and complete the rest of this procedure to restore full functionality.

  9. Once the upgrade has completed on all nodes, you must decide whether you want to commit the new version or roll back to the previous version.

    Do one of the following:

    • To commit the new version, run the following command.

      system upgrade-commit

      If you have a multi-node appliance, you only need to run this command on one of the nodes.

    • To roll back to the previous version, stop all instances on the appliance and then run the following command:

      system rollback

      Restart the node when prompted. If you have a multi-node appliance, you must run this command on all nodes.

      Warning:

      If you have a multi-node appliance, you must roll back all nodes before you perform any other operations, including retrying an upgrade. Complete the rollback and restart on the first node before proceeding with the next node.

  10. The upgrade is now complete. Refresh your browser cache before you sign back in to the Flex Appliance Console.